Hotel Mercure São Paulo Vila Olímpia 4 estrelas

Bem recepcionado pela equipe!

Foi ótima, higiene impecável, pessoas agradáveis na recepção com um ótimo atendimento

Staff muito atencioso, padrão de hotelaria bastante honesto.

Paguei a suite com cama king e a cama era queen. No checkout falei com a recepcionista e a resposta dela foi: “vou registrar sua reclamação”.

Conforto, boas instalações e limpeza

De forma geral positiva mas a comunicação deixou a se desejar. Não foi orientado sobre o café da manhã no quarto e nem como solicitar e tbm não houve orientação de como funcionava a bebida de boas vindas com o restaurante fechado.

Profissionais extremamente atenciosos e educados. Limpeza excelente também e qualidade do restaurante muito boa.

Funcionários atenciosos e prestativos, a camareira do meu andar/ quarto Leni me ajudou em algumas coisas e sempre buscando saber se eu estava gostando da arrumação.

Serviço de quarto impecável, as camareiras fazem um trabalho excelente!!!

Central location not far from shopping centers and some attractions. Nice room, very friendly and helpful staff, very good breakfast. However, still no bill received because of local computer problems.

This hotel is located in a nice neighbourhood with lots of great restaurants. The hotel itself is a little old but they must have painted my room recently. There was no door latch on my room. I guess it was removed to paint the door. My room was on the 24th floor and have a great view of the city especially at night. Reception was friendly and service in their restaurant was excellent. Breakfast was okay and the waiter although he spoke little English we go along very well. He was helpful when I asked for a cheese omelet. He selected cheese from the buffet and gave it to the chef in the kitchen. That was nice. Overall a good business hotel.

Excellent service. The room is good, but I didn't like the bathroom very much (toilet seat lid didn't stand up and water temperature changes suddenly during shower). Restaurants, bars and markets close to the hotel. Berrini area close to the neighborhood. Gym and breakfast OK

The location is perfect, the rooms have great space, and the breakfast is amazing. The staff are very gentle, the gym is quite complete with treadmills, transports and bicycles. The swimming pool is also fantastic.

The hotel deserves compliments for all services, quality of bed, pillows, bath and bedroom, location and price. Just don´t waste your time to make antecipated check-in like I did: they will make you sign all papers again, they will check your credit card, ask for ID, etc, etc. And it is useless to argue with the reception employees about it, as they will not listen to you and come with the excuse that

Great location, close to shopping out of the city center, next to Ibirapuera park and and close to several restaurants. Close to several buildings with commercial offices of large companies in various areas of operation. Public transport with easy access.