ibis budget Luebeck City Sued 1 star

I know it’s a budget hotel, but prior to my stay I received an email stating how much focus Accor has on hygiene and cleanliness in these corona times. And in that light I found the room quite dirty. On top of the door frame to the toilet hadn’t been cleaned for months and the holder for the toilet paper was also quite dirty and apparently hadn’t been cleaned for weeks.

Excellent place to stay overnight to get early start for forther travel next morning - but no info was given that there was NO breakfast possible!? Why no info?? We has reserved breakfast - there was no written info in the hotel lobby either. Just in the morning a lady at the reception telling this and not very politely... no " sorry" even.

Nice hotel. Ok location in walking distance to centrum. Bad cleaning All they Do i make your bed. We arrived to a room with dirty sheets and floor.

The floor was dirty at room 121. It showed that only bedclothes were changed and thats it. There were no soap in the bathroom. Hello, it is Corona Time! And The wall on The bathroom was disgusting. I did not get message that breakfast was not available.

alles ok

nothing to complain about

There was problems coming inside, the automat was kaput. The rooms were fine

I was very pleased. Friendly personnel. I also think the architect who designed the building did a good job. Curtains are difficult to close (one clip loose in room 401). I would appreciate some additional hangers and a hook for coats.

Clean, good value, helpful staff.

For a short stay 1 a perfect place to be ! The room was clean and had all the necessary items. The breakfast was good and nothing more could be expected. Certainly a place where to return when travelling in the area.

Stay away if You, like me, are disabled or if your car is over five meters long. The rooms are not small but they are not properly utilised. Parking is for small vehicles, for example a Trabi, not for full sized passanger cars.

had a night in town,verynice to be able to walk everywhere,,we went to the local Christmas markets and had a very nice time, we ate at the local Pizza restaurant and it was a very nice meal,,ended up staying here on our way back from Paris also,,

We are very disappointed to find out that the air condition on this hotel is still not working properly. We have been pointing this out for more than a year ago. The staff is also not very friendly and unwilling to solve the problem in any way. We have decided to avoid Ibis budget in the future.

I have visited there many times before, because it makes a great place to stay a night, eat a breakfast and keep going. This time everything else was as usual, but our room (127) was very badly cleaned. Normally I there is no problem at all. I hope it was just a one-time-problem.

I'm going in this hotel since 2000 (around), it's very clean, near the center town (2 km). No reception in the nighet and afternoon. Very good price. I don't know about the breakfast. Be careful near the hote there are differet autovelox.