Mercure Alger Aeroport 4 stars

Customer review rating (ALL Rating) 3.5/5 415 reviews

Mercure Alger Aeroport - Image 1
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Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 ALGER, Algeria

Description

Hotel extras

  • Only 5 minutes from the International airport.

  • Free large car park

  • Pool and large garden with fitness room

  • Marquee for up to 600 people

Our accommodation(s)

Hotel location

Mercure Alger Aeroport

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 ALGER
Algeria

GPS:36.714025, 3.19595

Telephone
Fax +213 21 99 34 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  415 reviews

TripAdvisor Rating  3.8/5  1,833 reviews

Not recommended, dated and smelly.

TripAdvisor rating 1.0/5

WellTravelledAgain Solo travel - TripAdvisor review

The room had shortfalls which have contributed to the poor score and these are as follows: 1. The bar area smells of cigarettes even though there were very few people in the bar. 2. Receptions advised to be at the airport so early that the AF desk was not open and did not open for some 45 minutes after arrival there. 3. The room smelled of cigarette smoke. 4. The curtains would not close and were clearly faulty. I used to use this hotel between 2002 and 2008 and it looked just the same only dated, dark and smelly. The men’s toilets were appalling. Paid £130 for one night, was surprised how much this hotel has gone downhill.

Lamine YOU LEGEND!!!

TripAdvisor rating 4.0/5

Sam T TripAdvisor review

I just want to highlight and send a big S/O to my brother Lamine for the hospitality, the best cappuccino in North Africa and the great conversations. What a legend man!!!

4 stars? Only if we’re grading out of 10

TripAdvisor rating 2.0/5

Voyager37126785209 Families - TripAdvisor review

We waited 1.5 hours past check-in for our family suite. When we finally got the key, the room looked like it had been “cleaned” by someone in a hurry to catch a flight: no towels, cigarette ashes on the floor, carpets unvacuumed, limescale decorating every bathroom surface, and a shower tap that doubled as a grip-strength exercise. Furniture? Let’s just say “vintage” and leave it at that. At the pool (first day) no towels (apparently “coming in 15 minutes” — still missing an hour later), cloudy water, and loungers in various states of disrepair. The bar opens whenever it feels like it, and menus are optional — instead, you get a live reading of the day’s offerings. Asked for an iron twice during our 3-night stay… it must still be on its way. Check-out day brought the biggest surprise: apparently, in this hotel, once you check out of your room, you also check out of your right to sit by the pool. We were told to vacate our loungers at noon — something I’ve never experienced in any hotel. I asked for the Manager. He heroically… stayed hidden. Instead the receptionist was going back and forth from the office. Luggage “storage” is just your bags sitting in a corner by reception. Self-service, of course, got our luggage ourselves. Credit where it’s due: the receptionists, pool staff, and housekeepers are friendly and try hard. Sadly, management makes their job impossible. This place calls itself 4-star, but even 3-star hotels would blush. If you can spend a little more, do it elsewhere. Your patience will thank you.

Hidden gem between Algiers airport's hotels

TripAdvisor rating 4.0/5

Freedom02501833237 Families - TripAdvisor review

This was the first time for me visiting any hotel in Algeria. The service absolutely deserves instant 5 stars, because their reception was really nice and functioning, and they even let me go back to my room to get my phone case which i forgot there. For free. Rooms were clean, except the deepest corners or the floor under the bed had little stains and dust. I personally didn't understand how the shower should have worked (it was ancient), but without the shower the bathroom was pretty functional and satisfying. The food in the dining hall was absolutely delicious. Tons of different pastries, rice, meat, eggs in many variations, and lot of drinks you can choose of. I fully filled my stomach with food. The hotel isn't far away from the airport. There is at least the hotel's own transit system available. Overall very solid experience, would visit again.

The worst hotel

TripAdvisor rating 1.0/5

749habib Families - TripAdvisor review

Deeply Disappointing Stay at a Supposed “4-Star” Hotel** I rarely write negative reviews, but this experience deserves attention. My stay at this hotel was a complete letdown, far below the standards one should expect from a 4-star establishment. From the moment I arrived, the problems began. The check-in process was chaotic, with indifferent staff showing little interest in helping or answering questions. The room itself was a disaster — outdated, poorly cleaned, and riddled with maintenance issues. The air conditioning barely worked, the sheets felt questionable, and the bathroom was in dire need of attention. It was hard to believe this place had any stars at all. Noise levels throughout the hotel were unbearable, with no soundproofing whatsoever. I barely slept. As for the advertised “amenities,” most were either closed, malfunctioning, or laughably substandard. Breakfast was forgettable at best — cold, bland, and insufficient. Worst of all was the complete lack of concern from management. My attempts to raise issues were brushed off, with zero effort made to remedy the situation. Customer service? Nonexistent. A deeply disappointing experience from start to finish. I would not recommend this hotel to anyone seeking even a basic level of comfort, cleanliness, or courtesy. Definitely not worth the price — or the frustration.

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Other web-users rate our hotel

  • 268 reviews 9.3/10 Location
  • 624 reviews 3.8/10 Room
  • 958 reviews 8.4/10 Service
  • 28 reviews 5.8/10 WiFi
  • 354 reviews 3.3/10 Cleanliness
  • 281 reviews 4.6/10 Vibe
  • 198 reviews 5.3/10 Comfort
  • 161 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.