Mercure Alger Aeroport 4 stars

I think this hotel requires an important revamp. Lack of personnel at the reception. Lack of flexibility for the computer system to re-adjust invoices concepts. Bathrooms and rooms are getting obsolete. At the restaurant, there is also lack of personnel. Even if it is a buffet, two waiters for the lounge full of people is not enough. I asked a glass of wine by the glass and it was sour. And they can't get the glass of wine as part of the meal, it has to be classified as "bar ...". The restaurant lounge is also getting obsolete. The gym is also obsolete. The hotel compares poorly with the Hyatt. I hope this helps. I know it's not what the management would like to read but it's important to know. Best Regards.

Hotel well located , staff friendly specially duty manager tahar. And security staff always smiling . Staf at breakfast very nice . Rooms and beds very small compare to the rate .

Chose the Mercure because of the ALL CLEAN standard - apparently the first to secure this rating in Algiers. However, beyond the hand sanitizers and staff wearing masks, guests were free not to wear one inside the hotel. Worse was when guests were looking/taking food at breakfast and dinner buffet with no masks! Also disappointed - booked the online/pre-paid rate. Wasn’t honored - kindly stop offering pre-paid rates if you the property cannot accept digital cards.

Honestly loved my stay here. Everything; food, staff, atmosphere and level of hospitality they provided was brilliant. I highly recommend this hotel to anyone and I would go back again for sure as well.

Well located, excellent stay. The breakfast could so with some more protein, apart from the cold meats/few meatballs. See you soon. Hope to get some chicken wings etc... thanks

All staff were supportive, mainly at reception and at information.

I always stay at this hotel when in Algiers.

A few comments: - sink was clogged - it was too hot in the room even with Heater off. I had to open the windows to be able to sleep. Thanks

I stay 1 night in Algiers for documents regularistion I stay in Mercure hotel because is good situation same way from Constantine and near to airport. Hotel is good people in reception and the room is clean and good maintenance 2 restaurant and fitness and room service Compteur and printer in the reception all facilities No to long time for going to town center

Hotel staff is very much customer oriented and always ready to help

Good stay..

I have had an excellent experience at the Mercure hotel in Algiers. The staff was very helpful and friendly. Food was excellent and the rooms were very clean with comfortable bedding. I would recommend this hotel for business travelers as the location is very near by the airport with airport shuttle service.

Hotel has to be renewed. Rooms are very old and poor especially the bathroom. Sometime they didnt recognized my Gold status so no welcome drink and any upgrade. Staff on the reception is nice even the system to give the room is very slow even when checkout because credit card authorization taking more than 15 minutes

this is the first time I have stayed at this hotel and to be honest it would not be my first choice moving forward. I cannot fault the staff, they were all very helpful and couldn't do enough for you but as for the accommodation it was very dated and for the price you pay and what you get I would chose to stay there again. The wiring in the room was exposed and the electric trip went when I turn the bedside light out!! also I had to reach under the sink in order to get the sink plug to stay in place, décor was very dated but fortunately the bed was OK. for what you pay and what you get I would think twice about using this hotel

The Hotel in general is good , is also clean and good food . The food buffet worth it , The hotel is located directly near the new Bab Al zouar shopping mall You can even go there on feet no need for taxi