Mercure Alger Aeroport

I was at mercure Hotel Alger for work and stayed 5 days. Good combination with work and leasure- Good breakfast , I liked the gym possibility

It was my 5th stay in Mercure Bab-Ezzouar. Pros: - near to the aiport and to the Highway - near to other needed facilities (Mall of Bab-Ezzouar, nice restaurants, etc..) - very professional staff, that understand the needs of business-travellers Cons: - Rooms need urgently a renovation (lack of sockets, very old furniture, etc.) I will for sure come again. A very big thank gos to Mrs. Samia from the Guest relations management for her high professionalism, and her positive attitude toward "urgent" guest needs.

Brief stay, handy location for airport. Hotel is nice with friendly and helpful staff.

Friendly staff but old, dated and dark rooms. Not very appealing for more than a one night stay

Old rooms: I had to request an electrical extension to be able to charge my phone and laptop. Bathroom was disgusting. Staff was unprofessional and needs a LOT of training. They blocked double the amount of my room fee and couldn’t use it afterwards. They ended up making another transaction so I am now waiting for 2 weeks to potentially receive my money. I have literally deleted the Accor app after this stay and will never be using the chain anymore.