Mercure Alger Aeroport 4 stars

Customer review rating (ALL Rating) 3.6/5 547 reviews

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Description

Hotel extras

  • 1st ALLSAFE labeled hotel in Algeria.

  • Only 5 minutes from the International airport.

  • Free large car park

  • Pool and large garden with fitness room

  • Marquee for up to 600 people

Our accommodation(s)

Hotel location

Mercure Alger Aeroport

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 ALGER
Algeria

GPS:36.714025, 3.19595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  547 reviews

TripAdvisor Rating  4.0/5  1,762 reviews

Overall satisfactory

Customer review rating 4.0/5

Business T. F. U. Business - Confirmed reviews ALL

Good location and access to airport, including navette. Room needs updating. Safe didn't work. I call the desk and they said they would send someone, but no on ever came. Air conditioning didn't. Overall, the attractive outside and lobby not matched by the room/

Close to the airport

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It was nice, nevertheless My stay would have been better if I had received better treatment. The receptionist made a mistake during my check-in despite my digital registration and imposed a large additional tax on me. When I pointed out the mistake, she ignored me. Fortunately, I found another receptionist on a different day who listened to me and refunded the additional amount. However, the refund process was only completed on the day of check-out, taking a day and a half, and they only handed me the amount during check-out, which took more than half an hour. The receptionist blamed me for not coming down earlier to process the refund, despite her delay of a day and a half in the process.

Good stay

Customer review rating 3.5/5

Ehab A. Business - Confirmed reviews ALL

Wonderful with calm atmosphere and amazing staff

Just terrible

TripAdvisor rating 1.0/5

DRNJ1960 TripAdvisor review

This hotel is to be avoided unless you just don’t care where you stay. The rooms were last renovated about 20-30 years ago and it shows everywhere. Furniture is old and broken or stained or chipped (that’s why there is a cloth cover thrown over the small table in the room - to hide the wear and tear). The room is dark, temperature about 30c with no way to lower the heat. Window bolted shut so no you can’t open it for some fresh air. Bathroom sink has black mold all around and a huge crack inside of sink. Walls chipped…. I could go on and on. When I asked reception the next day if all rooms were the same the hesitant reply I received was, “the 8th floor rooms have been renovated but they are all sold out.” No surprise there. To add to the joy of my stay of the three elevators only one was working. Made for an interesting checkout experience. People were getting on to ride up for 9 floors rather than wait any longer only to be greeted by a full elevator. Sat down for breakfast and placed a full glass of juice and another a smoothie on the table. Got up to get eggs and staff had cleared the table. Later when I had dirty plates around me no one came by to collect. I strongly advise to give this hotel a miss u til they renovate the remaining g floors. This place is just dreadful!

Very bad experience

Customer review rating 0.5/5

Malik Business - Confirmed reviews ALL

Unprofessional and disrespectful team. dirty room.

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Other web-users rate our hotel

  • 330 reviews 9.7/10 Location
  • 695 reviews 3.5/10 Room
  • 1,135 reviews 8.3/10 Service
  • 27 reviews 6.1/10 WiFi
  • 349 reviews 3.4/10 Cleanliness
  • 318 reviews 4.5/10 Vibe
  • 236 reviews 4.8/10 Comfort
  • 164 reviews 6.7/10 Breakfast

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