Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.2/5 1,213 reviews

Sofitel Algiers Hamma Garden - Image 1
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Description

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Our accommodation(s)

Book this hotel
Room 1

344 sq.ft. room with air conditioning, 2 single beds, bathroom with bidet and hairdryer, mini-bar, voicemail, WIFI.

  • Views:

    City View

Max. number of persons
2
Area
From 32 / 344 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 32 / 344 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

344 sq.ft. Room with air conditioning, bathroom with bidet and hairdryer, mini-bar and free WIFI . Rollaway bed allowed

  • Views:

    Garden View

Max. number of persons
2
Area
From 33 / 355 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

344 sq.ft. room with air conditioning, 2 single beds, bathroom with bidet and hairdryer, mini-bar, voicemail, WIFI.

  • Views:

    Garden View

Max. number of persons
2
Area
From 33 / 355 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

LUXURY CLUB SOFITEL ROOM - 1 large double bed, city or garden view

  • Views:

    City View

Max. number of persons
2
Area
From 33 / 355 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

Prestige Suite - 1 King size bed, Garden orCity view

937 sq. ft. Large room with separate lounge, city or garden view, AC, bathroom with bidet and hairdryer, minibar, WiFi, private lounge access, extra bed for children under 12 years old.

  • Views:

    City View or Garden View or Panorama view

Max. number of persons
3
Area
From 87 / 936 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Web TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

Opera suite - 1 double bed

1076 sq. ft. suite, Millésime Club access, view of the botanical garden or Algiers city, Sofitel MyBed, Hermès bath products, 50-inch LCD TV, Home Cinema, Nespresso coffee machine, library corner

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 100 / 1076 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Web TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

GPS:36.750885, 3.072301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • HOUARI BOUMEDIENE
  • ALG

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 332 rooms
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • 332 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Reduced mobility Facilities

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Children
  • Buffet Additional charge
  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Business center with support staff

Well-being

POOL LOUNGE

  • Outside
  • On site

INFINITE POOL

  • Covered
  • On site

Fitness center

  • On site

Sports and leisure

Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 6.56 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Discover the refined elegance of Algerian cuisine at El Mordjane. Enjoy authentic Algerian flavors against an all-white backdrop with splashes of color, typical of Moorish art. Taste local delicacies while you admire the Jardin d'Essai.

Mediterranean and leafy-green décor flow in this relaxed brasserie in the lobby. Dine from an à la carte menu featuring the fisherman's catch of the day. Ask about low-calorie or low-sodium options.

An oasis of art deco style in the hotel lobby, this relaxed bar is a fine place to share a signature cocktail with seasonal fruits, a glass of wine or a morning coffee. Views spill over the Bay of Algiers through vast picture windows.

Great days always start with a good breakfast. Fill up on tasty and vitamin-packed treats with our delicious breakfast service, which has been adapted for your enjoyment and your health.

The Infinite Pool Lounge is a new area dedicated to relaxation. Have a relaxing time at the pool, enjoy our Mediterranean dishes and a variety of cocktails served by the best.

After a day in the hustle and bustle of Algiers, head to the fitness center for a moment of relaxation. Enjoy the heated outdoor pool, relaxation area, sauna and some sunbathing.

At Sofitel Algiers, we also host weddings. The superb Aurès Room is perfect for your special occasion. Its half-moon shape, glass facade and "stage" area will delight all 200 of your guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,213 reviews

Customer review rating 4.5/5

Araissia N. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Sebastien J. Business - Confirmed reviews ALL

Dear Mr J., We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1… We hope that you will give us another chance to welcome you in better conditions during a future stay. Kind Regards, Habib Front Office

Customer review rating 0.5/5

Zahraa A. Solo - Confirmed reviews ALL

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Habib Front Office

Customer review rating 2.5/5

Nadia M. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Farida M. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Sebastien J. Business - Confirmed reviews ALL

Old establishment. Team mate got serious food intoxication with room service. Laundry messed up 2 white shirts with the iron that both cost 100 euros. I never got my 2000xp for 4 days where I didn’t request room refresh. Stayed there 3 weeks but not coming back.

Dear Mr J., We are sorry to read that your stay was not as pleasant as it could have been. If you would like to discuss your experience in more detail, do not hesitate to contact us directly at h1… We hope that you will give us another chance to welcome you in better conditions during a future stay. Kind Regards, Habib Front Office

Customer review rating 0.5/5

Zahraa A. Solo - Confirmed reviews ALL

Unprofessional, blatantly rude, the place was not even comfortable or matching the price

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Habib Front Office

Customer review rating 2.5/5

Nadia M. Families - Confirmed reviews ALL

I could smell smoke in the room, the air was bad in the room

Customer review rating 4.0/5

Farida M. Families - Confirmed reviews ALL

The hotel is well located, near the Jardins d’essai and the metro station. The breakfast is good and offers a large variety of dishes. The breakfast staff is adorable and nice. However, the breakfast room is tiny, the layout can be improved. Overall, the hotel rooms would need to be refreshed (furniture, painting) The restaurants are wonderful however the food is not great and poor value for money.

Customer review rating 3.5/5

Mike I. Business - Confirmed reviews ALL

Very good welcome, friendly staff Rooms very oldish. Same for the lobby/bar. The hotel needs a refurbishment

Customer review rating 4.0/5

Massimo L. Business - Confirmed reviews ALL

As usually Sofitel sejour it is the est i can have in Algier; hotel is conventiely located in the city so all buinees task are easy.

Customer review rating 1.5/5

Edward L. Business - Confirmed reviews ALL

Room: very unpleasant because of its location: smoke and noise from the bar Bar: too much smoking Food: poor quzlity

Dear Mr L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Habib Front Office

Customer review rating 0.5/5

Simone T. Business - Confirmed reviews ALL

My stay was unfortunately impacted by a serious issue with the hotel’s laundry service. Two of my suits were returned damaged after cleaning, and the problem was promptly acknowledged by hotel staff. Despite this recognition and multiple follow‑ups providing full documentation and valuation, I did not receive a concrete response or compensation proposal within a reasonable timeframe. Beyond the material loss, the incident caused professional inconvenience (I had several customers' meetings in the week, in between customer's meeting at Sofitel conference room) and unnecessary stress, especially given the expectations associated with a hotel of this standing. While the property itself meets high standards, the handling of this matter—particularly the lack of timely resolution—fell well below expectations. I hope management will address such situations more responsibly in the future to uphold the level of service guests anticipate.

Dear Guest T., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn about the inconvenience you experienced regarding our laundry service and fully understand the frustration and stress this situation caused, particularly during an important business stay with scheduled client meetings and events at our conference facilities. Please accept our sincerest apologies for the damage caused to your suits, as well as for the delay in providing you with a clear resolution despite your repeated follow-ups and the documentation shared. This is certainly not the level of service and responsiveness we strive to deliver to our valued guests. Your comments have been shared with both our management and housekeeping teams for immediate review and follow-up. We take this matter very seriously and are committed to improving the handling of such situations to ensure a more efficient and professional resolution process in the future. We deeply regret that this experience affected an otherwise positive impression of the hotel, and we hope to have the opportunity to restore your confidence in our services during a future stay. Kind regards, Sofia Front Office

Customer review rating 2.5/5

Sabrina B. Families - Confirmed reviews ALL

We were staying on the second floor above the restaurant, where there was constant noise from the air vents and ventilation system. In addition, whenever we opened the window, cigarette smoke from people smoking on the terrace would enter the room. People were also allowed to smoke inside the café area at the reception, which caused the smell of cigarettes to spread throughout the reception hall and into all floors due to the open layout. As a result, we were exposed to secondhand smoke for the entire duration of our stay, which is not acceptable. Exposing staff, guests and guests with kids to passive smoking is inacceptable! Aside from these two issues, which were quite significant for us, everything else was great. Also, it's a pity that there were no direct access from the hotel to the jardin d'essai

Dear Guest B., Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about the discomfort you experienced during your stay, particularly regarding the noise from the ventilation system and the exposure to cigarette smoke. Please accept our sincere apologies, as this does not reflect the level of comfort and standards we strive to provide. Your remarks about smoking in and around the property are taken very seriously, and we will review our policies and enforcement to ensure a healthier and more pleasant environment for both our guests and our team. We also regret the inconvenience caused by the location of your room above the restaurant. Your feedback helps us identify areas where improvements are needed, and we will certainly look into solutions to minimize noise disturbances. Regarding the access to the Jardin d’Essai, we understand your disappointment and appreciate your suggestion, although unfortunately this depends on external infrastructure beyond the hotel’s control. We are nevertheless pleased to read that you found the rest of your stay enjoyable, and we truly hope to have the opportunity to welcome you again under better conditions. Kind regards, Sofia Front Office.

Customer review rating 4.5/5

Amry K. Business - Confirmed reviews ALL

I love the Hotel and mostly the staff

Dear MR K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Habib Front Office

Customer review rating 4.5/5

Abdelwahid H. Business - Confirmed reviews ALL

Keep up the high standard.

Monsieur H. , Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer nos salutations distinguées. Cordialement, Habib Front Office

Customer review rating 0.5/5

Richard G. Business - Confirmed reviews ALL

I stayed at Sofitel Algiers during a recent business trip. The staff was lovely, however, I was extremely disappointed by the quality of the hotel. It is dated and would need a full refurbishment. Furthermore, the breakfast was below par and to top it off it was a shock to see customers smoke indoors in the lobby and bar area. The smell will impregnate the room. It was my first and last time here.

Dear Richard G., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. We are pleased to learn that you found our team to be welcoming and attentive. However , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofia Front Office.

Customer review rating 2.0/5

Kieran M. Business - Confirmed reviews ALL

The hotel is very tired and in need of a major refurb. The rooms are ok, but i booked a non smoking room, and the remnants of smoke were palpable. I also found cigarette butts on the floor in different parts of the hotel. The gym was decent but the leaky roof made for a rather interesting experience! Breakfast is a bit of a zoo, with nobody taking control and seating you, and the space isn't large enough for the number of people staying at the hotel, and service is slow, inattentive and with just enough galic charm to realise you are in an old colony.

Dear Guest M., Thank you for taking the time to share your feedback following your recent stay at our hotel. We are sincerely sorry to learn that your experience did not meet your expectations, particularly regarding the overall condition of certain facilities and the organisation of our services. Regarding your comment about a non-smoking room, we would like to clarify that all of our rooms are strictly non-smoking. The presence of residual smoke odours that you experienced is therefore not in line with our standards, and we regret the inconvenience caused. This matter has been immediately relayed to our housekeeping teams, and additional checks have been reinforced to ensure full compliance with our non-smoking policy across the entire property. We also take careful note of your observations regarding the gym, communal areas, and breakfast service. Your comments about organisation, capacity, and service attentiveness have been shared with the relevant department heads for review and corrective action. Please be assured that your feedback is taken very seriously and will contribute to our ongoing efforts to improve the quality of our guest experience. We regret that your stay did not fully meet your expectations and hope to have the opportunity to provide you with a significantly improved experience in the future. Yours faithfully, Sincerely, Sofia Front Office.

Customer review rating 2.5/5

T. C. T. Business - Confirmed reviews ALL

this hotel is too old. light switch was broken but can use... no international univeral plugin.

Customer review rating 2.0/5

Mustapha Z. Families - Confirmed reviews ALL

Perfect location, but very poor service in general, and the the indoor smoking bar is definitely not great thing, especially when with two small kids.

Dear Mr Z., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sofia Front Office.

Customer review rating 5.0/5

William J. Solo - Confirmed reviews ALL

Always a warm welcome

Dear Mr William J., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Front Office

Customer review rating 0.5/5

Anas H. Business - Confirmed reviews ALL

Hotel lacks the customer service. Very bad service request needs to be asked multiple times and no accommodations of it and if yes it comes after very long time with minimum expectations.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Habib Front Office

Customer review rating 4.5/5

Amine G. Families - Confirmed reviews ALL

I had a very pleasant stay overall. The hotel was clean, comfortable, and well-organized, and everything met my expectations. What truly stood out was the quality of service—especially at reception. Amine was excellent: professional, welcoming, and always ready to help. He made the experience smooth and enjoyable from start to finish. I would definitely recommend this hotel and would be happy to return.

Dear Mr. G. Thank you very much for your positive feedback regarding your recent stay at Hotel Sofitel Algiers Hamma Garden. We are pleased to know that you appreciated the comfort of the hotel and the quality of service. We look forward to welcoming you again very soon. Sofia Front Office.

Customer review rating 1.5/5

Mohamed E. Business - Confirmed reviews ALL

Firstly, the rooms are noticeably outdated and not maintained to an acceptable standard. The toilet and bathroom areas, in particular, were not properly cleaned, which is unacceptable for a property positioned at your price level. Secondly, the food experience was equally disappointing. The menu offered very limited options, lacking variety and international choices. While I respect local cuisine, the dishes were predominantly prepared in a strictly Algerian style without broader international appeal. Considering the prices charged, I expected a much wider selection and significantly higher quality. Given the cost of accommodation and dining, the overall experience did not meet reasonable expectations in terms of cleanliness, variety, or value for money.

Dear Mohamed E., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Habib Front Office

Other web-users rate our hotel

  • 354 reviews 9/10 Location
  • 600 reviews 6.4/10 Room
  • 1,182 reviews 8.5/10 Service
  • 9 reviews 8.8/10 WiFi
  • 304 reviews 7/10 Cleanliness
  • 180 reviews 8.5/10 Breakfast
  • 98 reviews 7.9/10 Pool
  • 36 reviews 8.9/10 Wellness Area

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