Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.2/5 1,286 reviews

Sofitel Algiers Hamma Garden - Image 1
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Sofitel Algiers Hamma Garden - Image 4
172 rue Hassiba Benbouali, ALGIERS, ALGERIA, 16015 ALGIERS, Algeria

Description

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Our accommodation(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

GPS:36.750885, 3.072301

Telephone
Fax +213 21 67 31 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,286 reviews

TripAdvisor Rating  4.4/5  2,123 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Michael B. Solo - Confirmed reviews ALL

Very nice staff

Dear Michael B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be very nice. Your positive feedback motivates us to continue providing exceptional service to our guests. Best regards, Sofitel Algiers Hamma Garden

Customer review rating 4.5/5

Jason J. M. H. Business - Confirmed reviews ALL

Three night stay. Breakfast and diner each day and use of the club room.

Dear M.. H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the meals and the amenities provided during your visit. It is always a pleasure to host guests who appreciate our services. Best regards, Sofitel Algiers Hamma Garden

Customer review rating 3.5/5

Hassen H. K. Business - Confirmed reviews ALL

The room was nice and clean. The airport shuttle service is convenient. The AC kept working even though I turned off. The thermostate does not work either. The cost was too high. I would stay nearer to the airport at less cost.

Dear Mr H. K., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and enjoyed the convenience of our airport shuttle service. We regret the inconvenience caused by the air conditioning and appreciate your insights on pricing. Regards, Habib Front Office

Customer review rating 0.5/5

Jason G. Business - Confirmed reviews ALL

Do not be fooled by the glowing global Google reviews — I suspect Sofitel Algiers is living off the nostalgia of its glory days (maybe sometime in the 80s or 90s). On paper, it’s a five-star luxury hotel. In reality, it’s more like a French version of The Shining — and not in a good way. The location? Fantastic. The view? Lovely… if you’re lucky enough to face the gardens. The rest? Think heritage hotel meets post-conference fatigue. Rooms smell like cigarette smoke mixed with overenthusiastic toilet spray. Basic functions — lights, plugs, hot water — seem to work on rotation. Many of us became accidental experts in room relocation. The price-versus-reality gap is the real five-star shocker here. Housekeeping is… interpretive. The concierge is friendly in spirit, but getting help often felt like an episode of Fawlty Towers (third time here — still not in a good way). That said, the bones of something great are still there. The lobby doubles as a local nightlife hub — colourful, loud, and unintentionally fascinating. Would I stay again? Yes — mostly because there aren’t many other options in Algiers. Do they have work to do? Absolutely — they’re decades behind. Start offering “historic hotel adventure” packages and tighten up service and info about Algiers — then maybe this old star could shine again.

Dear Mr G., Thank you for sharing your candid feedback regarding your recent experience at Sofitel Algiers Hamma Garden. It is disheartening to learn that your stay did not meet your expectations, particularly with respect to the condition of your room and the quality of service you encountered. We take your observations regarding the upkeep and functionality of our facilities seriously, as we strive to provide a comfortable environment for all our guests. While we are glad to hear that you appreciated the fantastic location and the lively atmosphere of our lobby, we acknowledge that there are areas where we can improve. Your suggestions regarding service enhancements and the potential for themed packages are appreciated and will be taken into consideration for future development plans. We value your patronage and hope to provide you with a more satisfying experience should you choose to visit us again in the future. Best regards, Habib Front Office Sofitel Algiers Hamma Garden

Customer review rating 1.0/5

Karel M. Business - Confirmed reviews ALL

This level of service — including an overcharging, disrespectful managerial behavior, and complete lack of accountability — is particularly disappointing coming from Sofitel. A formal complaing via email was sent to the Genral Manager.

Dear Mr Karel M., Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely regret that you encountered issues during your checkout, and I assure you that your comments have been noted. We take all concerns seriously as we strive to uphold our service standards. Regards, Habib Front Office

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Other web-users rate our hotel

  • 410 reviews 9.1/10 Location
  • 629 reviews 6.2/10 Room
  • 1,405 reviews 8.3/10 Service
  • 15 reviews 8/10 WiFi
  • 365 reviews 6.8/10 Vibe
  • 307 reviews 6.8/10 Cleanliness
  • 252 reviews 6.8/10 Amenities
  • 190 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.