Sofitel Algiers Hamma Garden Hotel 5 stars

Staying at Sofitel - Algiers is always comfortable and special. It was a pleasant return to Algiers after 9months due to COVID and i was welcomed with a nice cake. Hotel staff is very professional and caring. Mr. Said and Mr. Amine did their best to make the stay as much comfortable as possible and ensuring proper sanitization of rooms etc..

I stayed in Sofitel Algiers Hamma Garden from mid Feb 2020 to mid Oct 2020. During the time of Covid-19 pandemic when there were a lot of changes going here and there across Algeria, the hotel management and staff took care of me very well maintaining all health and hygiene protocols, which in turn a splendid job by them. They were using masks and sanitizers, and placed sanitizer dispensers on all floors, and elevators as well. They restricted people coming from outside to be able to enter the hotel, and maintained a good standard of keeping the tenants healthy and safe. Fitness center, swimming pool were closed most of the time except the last couple of weeks of my stay when they partially opened the fitness center only (pool remained close). They cleaned the fitness center frequently after being used by someone, and mandatory temperature checks were done before entering the fitness center. I would say, this hotel is very good in maintaining safety protocols during the pandemic time and would be my first choice for my next stay if I would go back to Algeria again.

Every thing is good

Wonderful stay beautiful hotel thanks to Mr Amine who took care of my Check in

Usual high level of comfort and service but some disappointments, one significant: the quality of the food was quite bad. I was ill after two of the meals, and at least one was frankly inedible. I have been staying at this hotel for nearly 10 years and am used to much better.

I am a usual customer and was always happy with my experience. However, during my last stay 14 days I was a bit disappointed with the experience. Food was not great, Gym was closed.

Sofitel Alger is definitvely a Professional hotel, they are allowing a number of limited guest, to make use of hotel but fully guaranteeing the safety. Guets are disinfected at the entry, and allowed only to stay in thei room and served meals n the rooms very limited perronnel is allowed to work to reduce riskas and all are using masks and précautions. Few people are running the entire services of hotel , especially Mr Ramses hat is doing professionaly plenty of task. congratulation to Sofitel.

The stuffs are always nice and helpful Very respectful and professional Especially at the reception and the housekeeping and room service too Thanks to all the team of Sofitel Algiers

The stay was as usual excellent, friendly and warm

I really like the 4th executive lounge. Place is nice and people are very welcoming especially Nadir.

This was my second satay in he hotel after I stayed in same hotel from Dec-Jan 20. Location of the hotel is good with food and amenities. Check-in and Check-out process is also good. Though there are lot of areas where improvement can be done.

pleasant, courteous, friendly and prompt services.

Staff is very Kind and the Gym facility is pretty good. The quality of the buffet is not at the Standard of Sofitel Group!

Magic starts from getting in that wonderful hotel and ends when you step out. Marvellous welcome at check-in/check-out alwas with the smile and nice greetings. Level 4 club services are stunning with Sofiane's team (Yussuf in particular) - Nice & calm Lounge - Well served always with smile and courtesy. Light snacks and drinks are always proposed with smile. Cosy place after work. In short, Sofitel Hamma Garden has always been my 2nd home in Algiers. Keep on with that excellent service

Food needs to be improved, specially vegetarian dishes to be made available. The bed in the room needs to be improved. It is spring bed and comfortable, i had back pain. Gym is good. Swimming pool is good. Bar needs to be separate for smoking and nonsmoking. It was unconvinced all at same place.