Sofitel Algiers Hamma Garden

Information message

Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.6/5 829 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Kids Club

  • Semi-covered pool

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

  • METRO:  1 JARDIN D'ESSAI

  • By plane

    HOUARI BOUMEDIENE At 15km / 9 miles - Shuttle free

  • By boat

    PORT ALGER At 5km / 3 miles

  • By car

    AUTOROUTE DE ALG At 0km / 0 miles

  • By car

    AUTOROUTE DE ALV At 5km / 3 miles

  • By train

    AGHA / ALGER At 2km / 1 miles

  • By train

    CASHBAH At 5km / 3 miles

GPS:36.750885, 3.072301

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All 309 richly furnished rooms and 26 suites, including 1 presidential suite, are fully equipped with A/C, satellite TV, wireless Internet, and the exclusive MyBed. Recently refurbished, the refined decor and soft lighting let you relax in style. All our rooms are equipped with WIFI connection, cable TV and A/C. A bathroom with bathtub, hair dryer, bidet, toilet and telephone.

Our guest reviews

Our guest reviews for
Sofitel Algiers Hamma Garden

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  829 reviews

TripAdvisor Rating  4.5/5  1,826 reviews

Certificate of excellence 2022

very nice experience

TripAdvisor rating 5.0/5

giuliomele Business - TripAdvisor review

this is not the first time that i go in this hotel in business trip... everything went perfect: if i have to find a defect is the fact that now there is just a restaurant open (i think due to covid) while in the past there were 3.

Dear Sir, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. As for restaurants, indeed, the two restaurant were closed due to COVID 19. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon GUEST RELATIONS TEAM.

Brilliant

Customer review rating 4.5/5

B. Business - Confirmed reviews ALL

Good stay.everything perfect

Dear Hanafi B., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Once more, we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Average stay

Customer review rating 3.0/5

Ali L. Business - Confirmed reviews ALL

I requested my room with view onto the garden but windows were very dusty so I didn't enjoy the view. It s a shame because the garden is very beautiful. Also the dinner was very expensive 6400DA. I was fasting and they didn't provide breakfast for suhoor. They asked me to pay for suhoor even though the breakfast is in the package.

Excellent Stay

Customer review rating 4.5/5

Chawki B. K. Business - Confirmed reviews ALL

As Usual, friendly staff, nice rooms, clean and very good service.

Elegantly comfortable

Customer review rating 4.0/5

Graham R. Business - Confirmed reviews ALL

I stayed there over the Christmas and New Year 2021/22 The hotel was beautifully decorated with a lovely atmosphere. Enjoyed football in the bar, with very passionate and friendly locals. Overall a very pleasant experience.

Dear Mr R., First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. We will make sure to share your kind words as we know it will mean a great deal to our them. We are thrilled you enjoyed your stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good Stay , maintenance can be improved

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Decent overall , maintenance in the shower hardware shall be improved. Issues accepting payment with VISA/AMEX Cards should be resolved ASAP. we tried with VISA , AMEX , CIB none worked. ATM Present at the facility does not accept international VISA Cards.

Dear Mr Walid B., We greatly appreciate the time you spent to review your recent experience in our hotel, at Sofitel Algiers Hamma Garden we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Really nice

Customer review rating 5.0/5

Stoecklin Business - Confirmed reviews ALL

Nice interior/ SPA+ gym very good/ hotel staff nice

Dear Mrs A., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Well located

Customer review rating 5.0/5

Kamal Business - Confirmed reviews ALL

Previously, home away from home. Always happy to stay and always welcome

Dear Mr K., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Impeccable.

Très Cher Monsieur O., En premier lieu, nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hotel Sofitel Algiers Hamma Garden et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous sommes ravis de lire que vous avez apprécié le service reçu et que vous vous êtes sentis pris en charge tout au long de votre séjour, nous ne manquerons pas de transmettre vos compliments à l'équipe de réception car nous savons que ceci sera une grande source de satisfaction pour tous. Merci encore pour votre aimable appréciation sur notre hotel, nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche. Nous vous prions de croire, Monsieur, en l’expression de nos sentiments les plus distingués. Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

OK stay

Customer review rating 3.0/5

Sarah Business - Confirmed reviews ALL

Pleasant fitness center with polite staff. Reception staff...somecwere polite others not so much. Room OK not totally clean

Dear Mrs T., We greatly appreciate the time you spent to review your recent experience in our hotel, at Sofitel Algiers Hamma Garden Hotel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Nice stay, watch the performance is going down.

Customer review rating 3.5/5

M.e. Business - Confirmed reviews ALL

Nice and safe location. Great team work. The restaurant service is very satisfying. The noisy guests make the atmosphere disturbing. Clean rooms and hotel facilities. However the furniture and rooms need thorough renovation. Last but not least very very hospital team makes the business stay nice and memorable. A silent business area or working area is required.

Dear Mr E., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Comfortable hotel with good customer service

Customer review rating 4.5/5

Ewald Business - Confirmed reviews ALL

I like the Customer focused service in this comfortable hotel. Staff is friendly and very helpful. This is especially true for the receptionists, restaurant waiters, room service and porters. Also the laundry service is professional.

Dear Mr T., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Also, we are delighted to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good to be back

TripAdvisor rating 4.0/5

adrianasignups Business - TripAdvisor review

It was good to be back in Alger after the pandemic. The hotel survived the break in business well, although it doesn’t seem to be back to normal yet. Only the buffet restaurant was open, neither the traditional Algerian nor the continental one showed any signs of life. And for a longer stay having some choice is a must!

Dear Mrs ADRIANA, Firstly, we would like to thank you for the humble review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We have taken good note of your remarks related to the closed restaurant and we do apologize for this inconvenience, it is totally understandable for a long stay guest to have more options concerning restauration, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. GUEST RELATIONS TEAM.

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dedication to Mr. Hamid for his warm welcome he was very professional and helpful

Dear Mrs k., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Secure hotel and good location

Customer review rating 2.5/5

Rahim Couples - Confirmed reviews ALL

Everything was good expect the fact that the room was made for 1 person instead of 2. we had to call the reception 3 times and waited almost 45 min with nobody coming, we left the room and when we came back only addtional towel were added. I am expecting that all should be ready for the number of person included in the room.

Dear Mr B., We sincerely regret to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Please be assured that we have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Food far from any decent standards

Customer review rating 3.5/5

Jp Business - Confirmed reviews ALL

Food is not up to standards and the fact that you can’t bring food in makes it a nightmare.

Not good

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very bad room situation, no shower gel, no proper cleaning, no laundry bags after first day

Dear Mr R., We sincerely regret to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We have read your comments on the room we have accommodated you in and we sincerely regret your disappointment on the size of it as well as the points you have raised. Please be assured that we have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their stay. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Amazing service

Customer review rating 4.5/5

Mehdi M. Business - Confirmed reviews ALL

Every one in the hotel was super nice and welcoming. Service was on point. Thorough cleaning. With a big smile en plus! Negative: food wasn't good for what's charged (especially pizza and burgers, pizza were fine some days and horrible some other days).

Dear Mr M., First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed . Also, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

It’s perfect

Customer review rating 5.0/5

B. I. Families - Confirmed reviews ALL

I liked this hotel , staffs, service, … all

Dear Mr B., Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. As we would like to thank you for your kind words towards our staff. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Once more, we thank you for choosing our hotel for your holiday as we look forward to having the opportunity to serve you again in the future. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Excellent

Customer review rating 5.0/5

Scotth Business - Confirmed reviews ALL

Excellent room, food and service. Thank you Said and others I plan to return

Dear Mr H., First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Sofitel Algiers Hamma Garden hotel and are delighted to read that we were able to match your expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Selma ARABI Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in ALGIERS