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Sofitel Algiers Hamma Garden Hotel 5 stars

Customer review rating 4.4/5 5,918 reviews

ALLSAFE approved hotel

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Sofitel Algiers Hamma Garden
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Hotel extras

  • Located in the heart of Algiers the White

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HOUARI BOUMEDIENE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis (nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • 6 Meeting room(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali
ALGIERS
ALGERIA
16015 algiers
algeria

Tel: +21321685210

Fax: (+213)21/673142

Check-in from 15h00

Check out up to 12h00

  • METRO :  1 JARDIN D'ESSAI

  • By plane

    HOUARI BOUMEDIENE At 15km / 9 miles - Shuttle free

  • By boat

    PORT ALGER At 5km / 3 miles

  • By car

    AUTOROUTE DE ALG At 0km / 0 miles

  • By car

    AUTOROUTE DE ALV At 5km / 3 miles

  • By train

    AGHA / ALGER At 2km / 1 miles

  • By train

    CASHBAH At 5km / 3 miles

GPS :36.750885, 3.072301

Our accommodation(s)

All 309 richly furnished rooms and 26 suites, including 1 presidential suite, are fully equipped with A/C, satellite TV, wireless Internet, and the exclusive MyBed. Recently refurbished, the refined decor and soft lighting let you relax in style. All our rooms are equipped with WIFI connection, cable TV and A/C. A bathroom with bathtub, hair dryer, bidet, toilet and telephone.

Superior Room - 1 King size bed, City view.

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room - 1 King size bed, Garden view.

Accessible room
  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room Club Sofitel -1 king-size bed, cityview

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

EL MORDJANE

Type of cuisine: Regional

Discover the refined elegance of Algerian cuisine at El Mordjane. Enjoy authentic Algerian flavors against an all-white backdrop with splashes of color, typical of Moorish art. Taste local delicacies while you admire the Jardin d'Essai.

AZZURRO

Type of cuisine: Gourmet

A breath of Italian style at the Sofitel Algiers Hamma Garden. The Azzurro restaurant offers some of the best Italian gastronomy in Algiers and welcomes you with a typical seasonal menu designed by our chef Giuseppe Mosti.

LE BISTROT DU JARDIN

Type of cuisine: International

Mediterranean and leafy-green décor flow in this relaxed brasserie in the lobby. Dine from an à la carte menu featuring the fisherman's catch of the day. Ask about low-calorie or low-sodium options.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR OASIS

An oasis of art deco style in the hotel lobby, this relaxed bar is a fine place to share a signature cocktail with seasonal fruits, a glass of wine or a morning coffee. Views spill over the Bay of Algiers through vast picture windows.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 593

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Algiers Hamma Garden

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,918 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,738 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Outstanding Service

Customer review rating 5.0/5

Kenneth L. Business - 11/06/2021 Confirmed reviews ALL

The Sofitel team went above and beyond expectations to provide me and my group with an outstanding experience during our stay.

Dear kenneth L., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

GOOD stay

Customer review rating 4.5/5

Anonymous Business - 03/06/2021 Confirmed reviews ALL

It's a very nice experience

Madame C., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Algiers Hamma Garden. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 2.5/5

Magnus Solo - 30/05/2021 Confirmed reviews ALL

Hotel was good, but the service at pool area was under all critic bad. Same sometimes with the room service. And strange rules, that no one informed us about when we arrived. We couldnt bring friends to our rooms.

Dear Magnus D., Thank you for taking the time to tell us about your experience at the Sofitel Algiers Hamma Garden. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please be assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best Regards , HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 5.0/5

Mohamed D. Solo - 17/05/2021 Confirmed reviews ALL

Very good

Dear MR. Mohamed D., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 3.5/5

Anonymous Business - 26/04/2021 Confirmed reviews ALL

Guests were walking around in the restaurant without face mask, which made me choose the room service instead of using the restaurant. Employees are very kind and service minded :-) The house keeping responsible for re-fill of minibar and coffee did almost everyday forget to included Nespresso capsules (the most important in the minibar).

Dear Mrs Sandra F., We appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Great stay

Customer review rating 4.5/5

A. E. Solo - 11/04/2021 Confirmed reviews ALL

Very friendly staff , ideal room and public areas cleaning

Dear Edris A., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 4.0/5

Selma T. Families - 05/04/2021 Confirmed reviews ALL

My family and I appreciated the stay The staff is friendly and helpful But the room needed more cleaning (specially the rugs) they were dusty. The buffet could need a little more diversification. Will come back for sure

Dear Salma t., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. KIND REGARDS , HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 5.0/5

Anonymous Business - 17/03/2021 Confirmed reviews ALL

Thanks to amine at the reception desk for the warm welcome.

Dear M. Zoubir A., We appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 5.0/5

Walid Friends - 12/03/2021 Confirmed reviews ALL

Satisfait

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Algiers Hamma Garden. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 4.5/5

J. Business - 28/02/2021 Confirmed reviews ALL

Very good level of service

Dear Samia J., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Its was amazing !

Customer review rating 5.0/5

Lisa Friends - 28/02/2021 Confirmed reviews ALL

The team was very supportive, comprehensive and proactive. Saliha, Amine, Amina and the entire team, including the security team, were fantastic ! I'll come back soon, for sure !

Dear Lisa Z., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Very good

Customer review rating 4.5/5

J. Business - 31/01/2021 Confirmed reviews ALL

Very nice service and dedicated people

Dear Samia J., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Excellent Stay

Customer review rating 5.0/5

Ved P. G. Business - 26/01/2021 Confirmed reviews ALL

It was 1st visit to Algiers in 2021 and once again very pleasant stay at Sofitel. Mr. Amine was very professional in making our check-in process smooth and looked after our comfort during the stay. It was good to Ms. Amina back in room service. Overall very good experience.

Dear MR Ved Prakash G., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Business Trip

TripAdvisor rating 5.0/5

Ved_Prakash_Gupt Business - 23/12/2020 TripAdvisor review

Staying at Sofitel - Algiers is always comfortable and special. It was a pleasant return to Algiers after 9months due to COVID and i was welcomed with a nice cake. Hotel staff is very professional and caring. Mr. Said and Mr. Amine did their best to make the stay as much comfortable as possible and ensuring proper sanitization of rooms etc..

Dear MR Ved_Prakash_Gupta, We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

safe stay during coronova Epidemic

TripAdvisor rating 4.0/5

massimoLateano Business - 15/06/2020 TripAdvisor review

Sofitel Alger is definitvely a Professional hotel, they are allowing a number of limited guest, to make use of hotel but fully guaranteeing the safety. Guets are disinfected at the entry, and allowed only to stay in thei room and served meals n the rooms very limited perronnel is allowed to work to reduce riskas and all are using masks and précautions. Few people are running the entire services of hotel , especially Mr Ramses hat is doing professionaly plenty of task. congratulation to Sofitel.

Dear Mr Massimo Lateano, We do appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours ,

Good hotel and great value for money.

TripAdvisor rating 4.0/5

tayomoshood Business - 25/01/2020 TripAdvisor review

Very good hotel. I have stayed there at different over the past 2 years. Great staff from check-in to VIP Lounge and restaurant. I take note of great staff like Amin/Habib/ Habibat @ reception & Said @ VIP

Dear Mr tayomoshood I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our Hotel. Best regards

Business Trip

TripAdvisor rating 4.0/5

Ved_Prakash_Gupt Business - 20/12/2019 TripAdvisor review

Very Comfortable stay, nice staff specially Zola at reception and Amina at the Bar. Tried Italian restaurant, its appalling service is horrible.. Price and taste is not at all worth waiting for that long . Sofitel needs to work on their Buffet and food menu.

Dear Client, Thank you so much for your very kind words that are a great incentive for our entire team. We all hope to have the pleasure of serving you again soon! Yours sincerely,

Missing loyalty points - despite chasing them through the Accor loyalty programme

TripAdvisor rating 1.0/5

Alexander S Business - 20/12/2019 TripAdvisor review

I stay here regularly but each time have to chase to get the loyalty programme points awarded - this time has been harder than ever with a complicated customer support arrangement at Accor's new ALL loyalty scheme and nothing to date from the hotel in awarding the points themselves.

Dear Mr.Alexander, Thank you for bringing this to our attention. We apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards

Review

TripAdvisor rating 3.0/5

Ali G Business - 02/10/2019 TripAdvisor review

I had made my booking through the hotel website and prepaid by the credit card and received confirmation accordingly. At the checkout, I was informed that I must pay, as the prepayment is not shown in the hotel system. Even after I showed them the prepaid confirmation on my computer, they still insisted that the hotel charges must be paid onsite. So, I had to make arrangements to pay cash on the spot, while trying to reach the airport on time before missing my flight. This is a terrible service from a five-star hotel, and needs to be remedied immediately. i also demand an explanation. Dr. Ali Ghalambor

Dear Dr.Ghalambor, It is with particular attention I read your dissatisfaction during your stay. All our Heartists join me to apologize, and ensure that such incidents will not happen again. Indeed, and like my colleague have explined to you that we had a communication problem with our Terminal of Payment this is why we couldn't debit from your credit card before your arrival like we do with a prepayment reservation. However, the satisfaction of our clients is of paramount importance and I hope that in the near future you will allow us an opportunity to demonstrate this. Again, we thank you for taking the trouble to help us to better understand your expectations. Please be assured of our constant commitment to win your regard for our hotels. Yours sincerely,

Can I have a teaspoon please....

TripAdvisor rating 3.0/5

michaelwE1528SR Business - 01/10/2019 TripAdvisor review

I have been staying at this hotel for many years now, as it was the best choice in Algiers. I have experienced almost every type of room and all of the hotel's facilities. In all it meets my expectations, except the breakfast service. It has become a running joke, the Sofitel (5 Stars) does not appear to have enough teaspoons. Every time (and I mean it) I have to ask for a teaspoon and then the waiter will try to find one. I have never experienced anything like this before, especially since the solution would be so simple - buy a few more teaspoons.

Dear Mr.Michael, We take this occasion to express our wholehearted appreciation to you for your loyalty to SOFITEL HAMMA GARDEN. However, we are very sorry to learn of your disappointment with your recent stay. This is certainly not the impression that we wish to leave with our valued guests, I can only offer my sincere apologies for the bad experience that you have had at the Difa restaurant Please be assured that the satisfaction of our guests is our top priority and we will take your feedback on board in order to improve our guest experience. We hope to be able to provide you with a more positive experience and restore your faith in our brand. Best Regards

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