Sofitel Algiers Hamma Garden Hotel 5 stars

Customer review rating 4.4/5 5,881 reviews

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Sofitel Algiers Hamma Garden
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+ 23 Services

Hotel extras

  • Located in the heart of Algiers the White

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HOUARI BOUMEDIENE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis (nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • 6 Meeting room(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali
ALGIERS
ALGERIA
16015 algiers
algeria

Tel: +21321685210

Fax: (+213)21/673142

Check-in from 15h00

Check out up to 12h00

  • METRO :  1 JARDIN D'ESSAI

  • By plane

    HOUARI BOUMEDIENE At 15km / 9 miles - Shuttle free

  • By boat

    PORT ALGER At 5km / 3 miles

  • By car

    AUTOROUTE DE ALG At 0km / 0 miles

  • By car

    AUTOROUTE DE ALV At 5km / 3 miles

  • By train

    AGHA / ALGER At 2km / 1 miles

  • By train

    CASHBAH At 5km / 3 miles

GPS :36.750885, 3.072301

Our accommodation(s)

All 309 richly furnished rooms and 26 suites, including 1 presidential suite, are fully equipped with A/C, satellite TV, wireless Internet, and the exclusive MyBed. Recently refurbished, the refined decor and soft lighting let you relax in style.

Superior Room - 1 King size bed, City view.

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room - 1 King size bed, Garden view.

Accessible room
  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room Club Sofitel -1 king-size bed, cityview

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

EL MORDJANE

Type of cuisine: Regional

Discover the refined elegance of Algerian cuisine at El Mordjane. Enjoy authentic Algerian flavors against an all-white backdrop with splashes of color, typical of Moorish art. Taste local delicacies while you admire the Jardin d'Essai.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AZZURRO

Type of cuisine: Gourmet

A breath of Italian style at the Sofitel Algiers Hamma Garden. The Azzurro restaurant offers some of the best Italian gastronomy in Algiers and welcomes you with a typical seasonal menu designed by our chef Giuseppe Mosti.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BISTROT DU JARDIN

Type of cuisine: International

Mediterranean and leafy-green décor flow in this relaxed brasserie in the lobby. Dine from an à la carte menu featuring the fisherman's catch of the day. Ask about low-calorie or low-sodium options.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR OASIS

Non contractual photo

An oasis of art deco style in the hotel lobby, this relaxed bar is a fine place to share a signature cocktail with seasonal fruits, a glass of wine or a morning coffee. Views spill over the Bay of Algiers through vast picture windows.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 593

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Algiers Hamma Garden

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,881 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,735 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 4.5/5

A. E. Solo - 11/04/2021 Confirmed reviews ALL

Very friendly staff , ideal room and public areas cleaning

Dear Edris A., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 4.0/5

Selma T. Families - 05/04/2021 Confirmed reviews ALL

My family and I appreciated the stay The staff is friendly and helpful But the room needed more cleaning (specially the rugs) they were dusty. The buffet could need a little more diversification. Will come back for sure

Dear Salma t., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. KIND REGARDS , HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 5.0/5

Anonymous Business - 17/03/2021 Confirmed reviews ALL

Thanks to amine at the reception desk for the warm welcome.

Dear M. Zoubir A., We appreciate very much your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fella MESSAOUD Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 5.0/5

Walid Friends - 12/03/2021 Confirmed reviews ALL

Satisfait

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Algiers Hamma Garden. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. HABIB ELLAH KHEDALI GUEST RELATIONS Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers
Customer review rating 4.5/5

J. Business - 28/02/2021 Confirmed reviews ALL

Very good level of service

Dear Samia J., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Its was amazing !

Customer review rating 5.0/5

Lisa Friends - 28/02/2021 Confirmed reviews ALL

The team was very supportive, comprehensive and proactive. Saliha, Amine, Amina and the entire team, including the security team, were fantastic ! I'll come back soon, for sure !

Dear Lisa Z., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Very good

Customer review rating 4.5/5

J. Business - 31/01/2021 Confirmed reviews ALL

Very nice service and dedicated people

Dear Samia J., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Excellent Stay

Customer review rating 5.0/5

Ved P. G. Business - 26/01/2021 Confirmed reviews ALL

It was 1st visit to Algiers in 2021 and once again very pleasant stay at Sofitel. Mr. Amine was very professional in making our check-in process smooth and looked after our comfort during the stay. It was good to Ms. Amina back in room service. Overall very good experience.

Dear MR Ved Prakash G., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Over all good stay

Customer review rating 3.5/5

Mourad B. Business - 17/01/2021 Confirmed reviews ALL

Given the Covid situation it was a good stay.

Dear MR B. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. best regards , Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Very relaxing particularly in the current pandemic situation

Customer review rating 4.5/5

D. Families - 12/01/2021 Confirmed reviews ALL

Excellent welcoming for 1st stay at the Hamma . Special mention to the Best in class Covid19 Protocol in Algeria by Far including all the support provided in explaining the HVAC system Fast and efficient check in ,We appreciated the room selection showing clearly that the purpose of the stay have been taken in consideration during booking Despite the limited restauration possibilities restaurant remains very good and room service efficacy is to highlight . Special thanks to Amine and Mustapha who made this stay Excellent in one word . Planning new stay in the month certainly Regards, Yacine

Dear MR Yacine D., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guests Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Good stay

Customer review rating 5.0/5

Nassima Solo - 11/01/2021 Confirmed reviews ALL

It was a wonderful stay in this five-star hotel, clean and comfortable room, excellent and fast service. The reception staff was perfect ,especially mr Amin, very kind and helpful. Thank you all for these nice moments.

Dear Nassima C., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Habib Ellah Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Great stay

Customer review rating 4.0/5

M. Solo - 11/01/2021 Confirmed reviews ALL

The food was good The view is amazing And the staff are super nice

Dear Yousra M., We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. kind regards, Habib Khedali Guest Relations Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

The worst stay ever

Customer review rating 0.5/5

Mohamed H. Friends - 07/01/2021 Confirmed reviews ALL

The room were with too many insects, bed was not clean, old hotel with old stuff, security over annoying with them being asking me to open my bag to verify it because it looked heavy ad they said.. this hotel its the worst where I have never stayed. To all members avoid this hotel

Dear Mr Mohammed h., We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. We were most concerned to read your remarks on the service you expérienced whilst staying among us, In particular the condition of the room, the catering and the behavior of our security service, which is why we are going to open an internal investigation into this matter. Regarding the welcome drink, kindly be informed Sir that it is your privilege as a Gold member, do not hesitate to ask it, we are not looking for excuses we admit our error. However, we thank you for taking the time to answer our questionnaire. You are an important customer and your satisfaction remains our goal, so we offer you an upgrade to one of our best suites during your next stay with a promotional rate. I invite you to contact me directly at this email address for your next reservation hoping to have the opportunity to better service you and make you forget this experience. Sincerely, Habiba DJADI Superviseur Guest Relations Guest Relations Supervisor Sofitel Algiers Hamma Garden Tél : +213 21 68 52 10 Fax : +213 21 67 31 90 Mail : h1… 172, Rue Hassiba Ben Bouali , BP 152 R, 16 015 Algiers

Business Trip

TripAdvisor rating 5.0/5

Ved_Prakash_Gupt Business - 23/12/2020 TripAdvisor review

Staying at Sofitel - Algiers is always comfortable and special. It was a pleasant return to Algiers after 9months due to COVID and i was welcomed with a nice cake. Hotel staff is very professional and caring. Mr. Said and Mr. Amine did their best to make the stay as much comfortable as possible and ensuring proper sanitization of rooms etc..

Dear MR Ved_Prakash_Gupta, We very much appreciate your comments regarding your stay at the Sofitel Algiers Hamma Garden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable, Hygienic, Well managed and Value for Money

Customer review rating 4.5/5

Sourav D. Business - 13/11/2020 Confirmed reviews ALL

I stayed in Sofitel Algiers Hamma Garden from mid Feb 2020 to mid Oct 2020. During the time of Covid-19 pandemic when there were a lot of changes going here and there across Algeria, the hotel management and staff took care of me very well maintaining all health and hygiene protocols, which in turn a splendid job by them. They were using masks and sanitizers, and placed sanitizer dispensers on all floors, and elevators as well. They restricted people coming from outside to be able to enter the hotel, and maintained a good standard of keeping the tenants healthy and safe. Fitness center, swimming pool were closed most of the time except the last couple of weeks of my stay when they partially opened the fitness center only (pool remained close). They cleaned the fitness center frequently after being used by someone, and mandatory temperature checks were done before entering the fitness center. I would say, this hotel is very good in maintaining safety protocols during the pandemic time and would be my first choice for my next stay if I would go back to Algeria again.

Dear Mr sourav D., First of all we would like to thank you for this nice comment we are happy to see that our daily efforts in the fight against this pendemic could bring satisfaction. the health safety of our customers and our employees remains our priority in this difficult period . We hope to welcome you in the near future. #Stay safe. Sincerely, Habiba Djadi Guest Relations Supervisor.

safe stay during coronova Epidemic

TripAdvisor rating 4.0/5

massimoLateano Business - 15/06/2020 TripAdvisor review

Sofitel Alger is definitvely a Professional hotel, they are allowing a number of limited guest, to make use of hotel but fully guaranteeing the safety. Guets are disinfected at the entry, and allowed only to stay in thei room and served meals n the rooms very limited perronnel is allowed to work to reduce riskas and all are using masks and précautions. Few people are running the entire services of hotel , especially Mr Ramses hat is doing professionaly plenty of task. congratulation to Sofitel.

Good hotel and great value for money.

TripAdvisor rating 4.0/5

tayomoshood Business - 25/01/2020 TripAdvisor review

Very good hotel. I have stayed there at different over the past 2 years. Great staff from check-in to VIP Lounge and restaurant. I take note of great staff like Amin/Habib/ Habibat @ reception & Said @ VIP

Dear Mr tayomoshood I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our Hotel. Best regards

Business Trip

TripAdvisor rating 4.0/5

Ved_Prakash_Gupt Business - 20/12/2019 TripAdvisor review

Very Comfortable stay, nice staff specially Zola at reception and Amina at the Bar. Tried Italian restaurant, its appalling service is horrible.. Price and taste is not at all worth waiting for that long . Sofitel needs to work on their Buffet and food menu.

Dear Client, Thank you so much for your very kind words that are a great incentive for our entire team. We all hope to have the pleasure of serving you again soon! Yours sincerely,

Missing loyalty points - despite chasing them through the Accor loyalty programme

TripAdvisor rating 1.0/5

Alexander S Business - 20/12/2019 TripAdvisor review

I stay here regularly but each time have to chase to get the loyalty programme points awarded - this time has been harder than ever with a complicated customer support arrangement at Accor's new ALL loyalty scheme and nothing to date from the hotel in awarding the points themselves.

Dear Mr.Alexander, Thank you for bringing this to our attention. We apologize for the inconveniences. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards

Review

TripAdvisor rating 3.0/5

Ali G Business - 02/10/2019 TripAdvisor review

I had made my booking through the hotel website and prepaid by the credit card and received confirmation accordingly. At the checkout, I was informed that I must pay, as the prepayment is not shown in the hotel system. Even after I showed them the prepaid confirmation on my computer, they still insisted that the hotel charges must be paid onsite. So, I had to make arrangements to pay cash on the spot, while trying to reach the airport on time before missing my flight. This is a terrible service from a five-star hotel, and needs to be remedied immediately. i also demand an explanation. Dr. Ali Ghalambor

Dear Dr.Ghalambor, It is with particular attention I read your dissatisfaction during your stay. All our Heartists join me to apologize, and ensure that such incidents will not happen again. Indeed, and like my colleague have explined to you that we had a communication problem with our Terminal of Payment this is why we couldn't debit from your credit card before your arrival like we do with a prepayment reservation. However, the satisfaction of our clients is of paramount importance and I hope that in the near future you will allow us an opportunity to demonstrate this. Again, we thank you for taking the trouble to help us to better understand your expectations. Please be assured of our constant commitment to win your regard for our hotels. Yours sincerely,

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