Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.3/5 1,258 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Our accommodation(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

GPS:36.750885, 3.072301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,258 reviews

TripAdvisor Rating  4.5/5  2,011 reviews

Certificate of excellence 2023

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Welcoming and helpful staff. Good stay

Dear Sir/Madam, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff welcoming and helpful during your stay. We strive to provide exceptional service to all of our guests and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the near future. Best regards, Abir BOUAOUD GUEST RELATIONS

Great location and service

Customer review rating 3.5/5

Khalid J. Business - Confirmed reviews ALL

One week stay for business, one of the best hotels in Algeria. Rooms need a refresh to match the great views and location.

Dear KHALID, Thank you for sharing your feedback about your recent stay at one of the best hotels in Algeria. We appreciate your business and are pleased to hear that you enjoyed the hotel's location and views. We apologize for any inconvenience caused by the condition of the rooms. We take all feedback seriously and will use your comments to improve our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Abir BOUAOUD GUEST RELATIONS

Horrible experience of dealing with hotel!

Customer review rating 0.5/5

Dr A. V. Solo - Confirmed reviews ALL

Extremely dissatisfied and disappointed

Dear Sir ANDREY, We are sorry to hear that you are feeling this way. I would like to understand the reasons behind your dissatisfaction and disappointment so that we can work towards finding a resolution. Your feedback is important to us, and we are committed to addressing your concerns. Please feel free to share more details about your experience so that we can assist you accordingly. Thank you for bringing this to our attention. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Accor will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Abir BOUAOUD GUEST RELATIONS

Very good

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

Very comfortable

Cher Monsieur A., Nous sommes ravis d'apprendre que vous trouvez notre hôtel Sofitel Algiers très confortable. Nous nous efforçons de fournir un hébergement de qualité et nous sommes heureux que vous appréciez votre séjour. Si vous avez des commentaires supplémentaires ou des demandes spécifiques, n'hésitez pas à nous en faire part. Nous sommes là pour vous offrir la meilleure expérience possible. Cordialement, Abir BOUAOUD GUEST RELATIONS

Customer review rating 4.5/5

O. O. Business - Confirmed reviews ALL

Good stay, good food Only one negative comment: too long check-in

Cher Monsieur OUNIS , Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Sofitel Alger Hamma Garden. Nous sommes ravis d'apprendre que vous avez passé un bon séjour et que vous avez apprécié notre cuisine. Au Sofitel, nous nous efforçons d'offrir une expérience unique et mémorable à tous nos clients, et nous nous excusons si le processus d'enregistrement n'a pas répondu à vos attentes. Nous prenons les commentaires très au sérieux et les utilisons pour améliorer continuellement notre service. Nous espérons que vous reviendrez bientôt nous rendre visite afin que nous puissions vous montrer le meilleur de l'hospitalité Sofitel. Lina BELARBI GUESTS RELATIONS

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Other web-users rate our hotel

  • 748 reviews 9.9/10 Location
  • 996 reviews 9.1/10 Room
  • 2,167 reviews 9.6/10 Service
  • 25 reviews 7.9/10 WiFi
  • 475 reviews 9/10 Food
  • 462 reviews 9/10 Cleanliness
  • 424 reviews 9.2/10 Comfort
  • 217 reviews 9.4/10 Breakfast

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