Sofitel Algiers Hamma Garden Hotel 5 stars

The team was very supportive, comprehensive and proactive. Saliha, Amine, Amina and the entire team, including the security team, were fantastic ! I'll come back soon, for sure !

Very nice service and dedicated people

It was 1st visit to Algiers in 2021 and once again very pleasant stay at Sofitel. Mr. Amine was very professional in making our check-in process smooth and looked after our comfort during the stay. It was good to Ms. Amina back in room service. Overall very good experience.

Given the Covid situation it was a good stay.

Excellent welcoming for 1st stay at the Hamma . Special mention to the Best in class Covid19 Protocol in Algeria by Far including all the support provided in explaining the HVAC system Fast and efficient check in ,We appreciated the room selection showing clearly that the purpose of the stay have been taken in consideration during booking Despite the limited restauration possibilities restaurant remains very good and room service efficacy is to highlight . Special thanks to Amine and Mustapha who made this stay Excellent in one word . Planning new stay in the month certainly Regards, Yacine

It was a wonderful stay in this five-star hotel, clean and comfortable room, excellent and fast service. The reception staff was perfect ,especially mr Amin, very kind and helpful. Thank you all for these nice moments.

The food was good The view is amazing And the staff are super nice

The room were with too many insects, bed was not clean, old hotel with old stuff, security over annoying with them being asking me to open my bag to verify it because it looked heavy ad they said.. this hotel its the worst where I have never stayed. To all members avoid this hotel

Staying at Sofitel - Algiers is always comfortable and special. It was a pleasant return to Algiers after 9months due to COVID and i was welcomed with a nice cake. Hotel staff is very professional and caring. Mr. Said and Mr. Amine did their best to make the stay as much comfortable as possible and ensuring proper sanitization of rooms etc..

I stayed in Sofitel Algiers Hamma Garden from mid Feb 2020 to mid Oct 2020. During the time of Covid-19 pandemic when there were a lot of changes going here and there across Algeria, the hotel management and staff took care of me very well maintaining all health and hygiene protocols, which in turn a splendid job by them. They were using masks and sanitizers, and placed sanitizer dispensers on all floors, and elevators as well. They restricted people coming from outside to be able to enter the hotel, and maintained a good standard of keeping the tenants healthy and safe. Fitness center, swimming pool were closed most of the time except the last couple of weeks of my stay when they partially opened the fitness center only (pool remained close). They cleaned the fitness center frequently after being used by someone, and mandatory temperature checks were done before entering the fitness center. I would say, this hotel is very good in maintaining safety protocols during the pandemic time and would be my first choice for my next stay if I would go back to Algeria again.

Sofitel Alger is definitvely a Professional hotel, they are allowing a number of limited guest, to make use of hotel but fully guaranteeing the safety. Guets are disinfected at the entry, and allowed only to stay in thei room and served meals n the rooms very limited perronnel is allowed to work to reduce riskas and all are using masks and précautions. Few people are running the entire services of hotel , especially Mr Ramses hat is doing professionaly plenty of task. congratulation to Sofitel.

Very good hotel. I have stayed there at different over the past 2 years. Great staff from check-in to VIP Lounge and restaurant. I take note of great staff like Amin/Habib/ Habibat @ reception & Said @ VIP

Very Comfortable stay, nice staff specially Zola at reception and Amina at the Bar. Tried Italian restaurant, its appalling service is horrible.. Price and taste is not at all worth waiting for that long . Sofitel needs to work on their Buffet and food menu.

I stay here regularly but each time have to chase to get the loyalty programme points awarded - this time has been harder than ever with a complicated customer support arrangement at Accor's new ALL loyalty scheme and nothing to date from the hotel in awarding the points themselves.

I had made my booking through the hotel website and prepaid by the credit card and received confirmation accordingly. At the checkout, I was informed that I must pay, as the prepayment is not shown in the hotel system. Even after I showed them the prepaid confirmation on my computer, they still insisted that the hotel charges must be paid onsite. So, I had to make arrangements to pay cash on the spot, while trying to reach the airport on time before missing my flight. This is a terrible service from a five-star hotel, and needs to be remedied immediately. i also demand an explanation. Dr. Ali Ghalambor