ibis Preston North Hotel 2 stars

The staff were very polite and friendly. I have stayed at many budget holiday and this one is by far the most basic. Floor tiles on the floor so I might as well have been stood on concrete. I wont choose this brand again

Not a good experience.Toilet did not flush.Sink was blocked.When i pulled out the sink stopper it was covered in v smelly dirt.The floor covering in the bedroom was v worn /frayed and unclean.No small fridge in room.I stayed in other Ibis hotels and never had an experience like this in them.The hotel is dated and needs a complete makeover.The cleaning and maintenance need major improvement.

Arrived. Slept. Left.

Very clean hotel with very helpful and accommodating staff. I am surprised The Ibis is only a 2 star. I had a very enjoyable and safe visit.

I understand because of covid there is no room service but facilities could be made to refill the shampoo, soap, tea bags, coffee, sugar, etc. I was there for a week and I had to ask to change the towels. This shouldn't be on request. It is understood that the customer needs it on a daily basis. So can leave the refills at the door which will follow the covid protocols.

we arrived late due to a delay on the motorway but the check in was quick and easy, And the staff were very friendly and well informed, keep up the good work

Good to see you insisted on safety rules and sanitised the rooms in

Unfortunately during our holiday in Scotland my husband developed serious mobility issues. I contacted the Hotel to make a reservation and requested a ground floor room. On arrival at the Hotel our room was not ready, however the staff immediately sorted out an alternative room on the ground floor. They were supportive and exceptionally helpful to me which made a difficult overnight stay a excellent experience.

Was a nice stay for me, and wouldn't mind staying next time

The staff were very efficient and friendly, they made the visit really nice. The room was cold, but adequate. The bathroom requires some work as there are rust marks around the grab handles in the shower and around the toilet. The radiator in the room was hanging off the wall and the window didn't close properly at the bottom. The meals were adequate and presented well.

Excellent staff, very good price, room just right

First stay and glad I knew where it was as approach signage lacking somewhat. Really helpful reception staff member and impressed with room and viewing choices on in room television. Reasonable menu choices and decent portions at acceptable price. Good value for money and totally different to experience of Ibis from pre Accor days. Will look to use Ibis again and this handy, well located hotel.

Helpful staff, however bed sidelights didn't work , Tv signal was intermittent.

Everywhere was very clean, and staff were friendly and helpful. The room was spacious and comfortable, with everything necessary. It would have been nice to have had an easy chair!--or even a cushion to put on the hard chair, but it was good value for money.

We had a very pleasant stay and were courteously received by all members of staff.