ibis Preston North 2 stars

Customer review rating (ALL Rating) 4.1/5 1,266 reviews

Hotel extras

  • Free on-site parking for all hotel guests

  • Located just off the M6/M55, with easy access to Blackpool

  • 2 fully-equipped meeting rooms which accommodates 35 guests

  • Restaurant serves a choice of international cuisine

  • Pet friendly hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Hotel location

ibis Preston North

Ibis Preston North, Garstang Road
PR35JE PRESTON
United Kingdom

GPS:53.8003, -2.71522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGG'S

Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,266 reviews

TripAdvisor Rating  3.5/5  982 reviews

Lovely staff - tatty room

TripAdvisor rating 2.0/5

Charlotte Windl... W TripAdvisor review

Lovely staff at this slightly hard to find hotel but the room was tatty with a stained carpet, no teaspoons, the back missing off the TV remote, no handle to the sink plug and the shower was on default scalding as there was not button in the turn handle to make it colder. The downpipe from the roof poured water down for the two days I stayed there. i mentioned it to the staff who said that the maintenance man was not working that day ( Sunday) and it had been like it for a while. It also smelt a little of cigarette smoke and musty generally. Needs some work and attention.

Poor reception

Customer review rating 2.5/5

John S. Families - Confirmed reviews ALL

Arrived late at 11:15pm after pre arranging time of arrival. One person was trying to manage pouring pints of beer for a large party and taking their payment whilst admitting ourselves and one other guest in front of us. The one employee was working very hard to give a good service and I would give them a rating of 10. However they should not have been in that position and from a customer viewpoint it took 30 minutes to get checked in, hence my rating of 5.

Dear JOHN S., Thank you for taking the time to tell us about your experience at the ibis Preston North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terri Lord General Manager

So sad to see how this hotel has deteriorated

Customer review rating 2.0/5

Valerie F. Couples - Confirmed reviews ALL

We requested a ground floor room with sofa bed in order that we had somewhere to sit as we both have mobility issues. On check in we were asked ground floor or with sofa bed couldn’t do both despite having booked months ago. The base of the bed was frayed the bathroom has bits of fixture missing around toilet flush which was rusty the top of the plunge for the plug in sink was missing which was dangerous. Carpet was dirty. Without the sofa room looked like it had been burgled. We have stayed at this hotel for over ten years and never seen it so bad.

Well located to where we was visiting friends

Customer review rating 3.0/5

Denise H. Friends - Confirmed reviews ALL

Was good when we checked in and the room was clean.

Amazing staff

Customer review rating 5.0/5

Jacqui J. Friends - Confirmed reviews ALL

Room spotless staff amazing what more do you want ❤❤

Dear JACQUELINE j., We very much appreciate your comments regarding your stay at the ibis Preston North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terri Lord General Manager

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Other web-users rate our hotel

  • 486 reviews 9.1/10 Location
  • 1,275 reviews 5.7/10 Room
  • 1,114 reviews 9.2/10 Service
  • 10 reviews 8/10 WiFi
  • 712 reviews 4.3/10 Cleanliness
  • 424 reviews 8.3/10 Breakfast

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