Customer review rating (ALL Rating) 4.1/5 1,266 reviews
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
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ibis Preston North
Ibis Preston North, Garstang Road
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Access: 386.21 km / 240 mi
Access: 386.21 km / 240 mi
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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
Our guest reviews
100% genuine reviews from our guestsFind out more
Lovely staff - tatty room
TripAdvisor rating 2.0/5
Charlotte Windl... W TripAdvisor review
Lovely staff at this slightly hard to find hotel but the room was tatty with a stained carpet, no teaspoons, the back missing off the TV remote, no handle to the sink plug and the shower was on default scalding as there was not button in the turn handle to make it colder. The downpipe from the roof poured water down for the two days I stayed there. i mentioned it to the staff who said that the maintenance man was not working that day ( Sunday) and it had been like it for a while. It also smelt a little of cigarette smoke and musty generally. Needs some work and attention.
Customer review rating 2.5/5
John S. Families - Confirmed reviews ALL
Arrived late at 11:15pm after pre arranging time of arrival. One person was trying to manage pouring pints of beer for a large party and taking their payment whilst admitting ourselves and one other guest in front of us. The one employee was working very hard to give a good service and I would give them a rating of 10. However they should not have been in that position and from a customer viewpoint it took 30 minutes to get checked in, hence my rating of 5.
Dear JOHN S., Thank you for taking the time to tell us about your experience at the ibis Preston North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terri Lord General Manager
So sad to see how this hotel has deteriorated
Customer review rating 2.0/5
Valerie F. Couples - Confirmed reviews ALL
We requested a ground floor room with sofa bed in order that we had somewhere to sit as we both have mobility issues. On check in we were asked ground floor or with sofa bed couldn’t do both despite having booked months ago. The base of the bed was frayed the bathroom has bits of fixture missing around toilet flush which was rusty the top of the plunge for the plug in sink was missing which was dangerous. Carpet was dirty. Without the sofa room looked like it had been burgled. We have stayed at this hotel for over ten years and never seen it so bad.
Well located to where we was visiting friends
Customer review rating 3.0/5
Denise H. Friends - Confirmed reviews ALL
Was good when we checked in and the room was clean.
Customer review rating 5.0/5
Jacqui J. Friends - Confirmed reviews ALL
Room spotless staff amazing what more do you want ❤❤
Dear JACQUELINE j., We very much appreciate your comments regarding your stay at the ibis Preston North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terri Lord General Manager
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price