ibis Preston North Hotel 2 stars

We experienced a very friendly reception. Our room was clean and comfortable enabling us to get a good night's sleep. We enjoyed a good quality breakfast

In light of the covid 19 I would of expected better hygiene in the rooms. But our room was filfy. I have lots of photographs to prove. The staff were all friendly and the food was good. But overall we could not get past the cleanliness issues and it some what spoiled the stay.

Second visit within two weeks as hotel is within walking distance of Royal Preston Hospital - due back at hospital again in 2 wks then again 2 weeks after, The hotel is great as our two pet collie dogs are allowed to stay. However the ground floor room allocated to us on this last visit was not of the same standard as our previous room. There were no towel provided - no heated towel rails - after evening shower had to use wet towel in the morning. Had to ask for extra pillows as unable to lie on one pillow. Otherwise staff very pleasant and accommodating.

Regular guest at this hotel, pleasant staff and comfortable stay

Asked for a quiet room away from the lift and on a high floor overlooking the car park,ended up with a room right next to the lift,and on a low floor overlooking the main motorway,so was noisy most of the night and people knocking on different room doors throughout the night which was annoying especially when trying to phone reception to get someone to come up and sort out the situation there was no answer!!so all in all I won't be going back to this particular hotel,only good thing is the convenience of the hotel being close to the motorway

Very good just poor flush toilet in room. Staffall very nice.

This was just an overnight stay, but was warmly welcomed after extended stays last year in relation to relatives in hospital. Any requests for extra pillows and towels were responded to immediately, and reception staff were very friendly and efficient. As a wheelchair user I do find the buffet breakfast problematic, but reception staff did offer to help.

Staff were very welcoming, room clean & comfortable & food very good.

Check-in was easy, and staff helpful and friendly. The room was clean and tidy. Noise in the corridors during the evening and night was as bad as ever.

Overall good food not great

Excellent stay as always. Warm & friendly welcome as always from Reception. Room on rear of hotel was very quiet despite being right by the motorway, no sound at all heard as we had all the windows shut. Comfortable temperature. Good size, clean room with really comfortable bed & plenty of hot water. Delicious breakfast with plenty of choice, items replenished from the kitchen on a regular basis. Very satisfied.

We enjoyed our stay, all the staff were very friendly and helpful.

good room easy to find, just one moan no soap in bath room

When we arrived we were initially quite impressed with the reception area and welcome we were allocated room 6 on the ground floor as we opened the room door it was a total mess the bed looked like someone had just got out of it and this was 7 pm approximately the bathroom had towels on the floor it was Like a war zone I went back to reception and was apologised to and after a few minutes reallocated a room on the ground floor as my wife is disabled I had requested a ground floor room it was room no1 the carpet was dirty cracked tiles in bathroom the walk in shower chair was rusty and dirty as you can imagine didn’t use it the bed was very uncomfortable over all not impressed at all and regrettably wouldn’t stay there ever again we didn’t have time to complain at checkout as we had to be at the hospital early this was the reason for our stay

Excellent reception, room on the ground floor and the heating was , bathroom has great walk in shower and a comfortable bed with extra pillow. It would have good if there had been a desk light in the table area,it was a little dark to read and write