Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,716 reviews

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
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Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Description

Hotel extras

  • Suites and rooms from 30 - 80 m², many with balcony or terrace

  • A few steps away from Checkpoint Charlie, Friedrichstrasse & Gendarmenmarkt

  • Complete non-smoking hotel (partly with balcony/terrace)

  • RELAX food, drinks & you. Wine, cold cuts and snacks

Our accommodation(s)

Hotel location

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Germany

GPS:52.508738, 13.393399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

RELAX - Food, Drinks and You. It is all in the name, Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,716 reviews

TripAdvisor Rating  4.5/5  3,917 reviews

Certificate of excellence 2024

Nice

Customer review rating 4.5/5

Ania Families - Confirmed reviews ALL

Spacious room. Quiet - as requested :). Hotel not too big and well located. Well dimensioned breakfast room with beautiful court. Nice breakfast.

Great location, great place to stay

Customer review rating 5.0/5

Dirk Business - Confirmed reviews ALL

Located in the centre of town, easy access to public transport and restaurants, great staff. All wins

Good Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable room with all amenities. We came with a kid and the room was quite spacious allowing our child to play around while in the room.

Rude staff and poor communication in an otherwise nice hotel

TripAdvisor rating 3.0/5

Umamyy Business - TripAdvisor review

The rooms are large and clean, and the breakfast is really nice. However, I had a somewhat rude encounter with a staff member upon check-out, and despite voicing my concerns in a private feedback, the hotel hasn't responded to me. Okay, it's not that big a deal, but what bothers me more now is the radio silence after two messages via two different platforms (direct email & official feedback form on accor.com). An apology would've been enough, but the lack of communication takes away from the experience, and therefore my rating.

Excellent location and lovely staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff is excellent and the location is good. The rooms need renovation and refreshment.

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Other web-users rate our hotel

  • 1,360 reviews 9.5/10 Location
  • 1,672 reviews 8.3/10 Room
  • 1,230 reviews 8.6/10 Service
  • 47 reviews 4.8/10 WiFi
  • 1,195 reviews 8.6/10 Comfort
  • 780 reviews 8.4/10 Breakfast
  • 479 reviews 6.9/10 Cleanliness
  • 136 reviews 8.5/10 Bar

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