ibis London Stratford 3 stars

Dear guest, Thank you for choosing to stay with us and for taking the time to provide your feedback. We are pleased to hear that you enjoyed our breakfast offerings and found the bathroom to be satisfactory. However, we apologize for any inconvenience caused by the noise from the street. We understand that a peaceful environment is important for a comfortable stay, and we regret that the window was unable to provide sufficient noise cancellation. Please rest assured that we will take your comments into consideration as we strive to improve the soundproofing measures in our rooms. We appreciate your valuable feedback as it helps us identify areas for improvement and ensure a better experience for our guests. If there is anything else we can assist you with during your stay or for future visits, please do not hesitate to let us know. Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future. Best regards, Taj Front Office Team Leader Ibis Stratford London

Dear OLIVIER C., Thank you for choosing to stay at our hotel and for taking the time to share your positive feedback. We truly appreciate your continued patronage and are delighted to hear that you have consistently enjoyed your experiences with us. We take great pride in providing well-maintained rooms and ensuring that our hotel is in excellent condition for our guests. It is rewarding to know that our efforts have met your expectations and contributed to your overall satisfaction. Our location near the main station at Stratford offers convenient access to exceptional transport links, allowing you to explore the vibrant city of London and other key destinations with ease. We are pleased that our strategic location has enhanced your stay and provided you with convenience during your travels. We are also grateful for your kind words regarding our staff. Our team takes pride in going the extra mile to ensure our guests' comfort and satisfaction. It is heartening to know that their efforts have been recognized and appreciated. Thank you for your loyalty and trust in us as your preferred hotel. We look forward to welcoming you back on your future visits and continuing to provide you with a pleasant and memorable experience. Best regards, Taj Front Office Team Leader Ibis Stratford London

Dear guest, Thank you for choosing our hotel and for taking the time to share your positive review. We are delighted to hear that you enjoyed our great location, friendly staff, and comfortable room during your stay with us. It's wonderful to know that our proximity to Stratford station and Westfield made it convenient for you to explore the area. We're also pleased that you found your room to be spacious and comfortable, allowing you to have a relaxing stay. We are committed to providing a seamless check-in and check-out experience, and we're glad to hear that it was smooth for you. Our team takes pride in delivering exceptional service, and your kind words are truly appreciated. Thank you once again for your feedback, and we look forward to welcoming you back on your future visits to the area. Best regards, Taj Front Office Team Leader Ibis Stratford London

Dear guest, We are sorry to hear about your disappointing experience during your stay with us. Providing friendly and helpful service is a priority for us, and we apologize if our staff did not meet your expectations. Your feedback will be shared with our team, and we will take steps to address any areas where improvements can be made. We regret that you found our lobby to be unsatisfactory. We strive to maintain a clean and welcoming environment for all our guests, and we apologize if this was not the case during your visit. Your comments will be shared with our housekeeping team to ensure that our standards are upheld. Regarding the condition of the rooms, we apologize if they did not meet your expectations. We continuously work to update and improve our facilities to provide a comfortable and pleasant stay for our guests. We appreciate your feedback and will take it into consideration for future improvements. We understand that pricing is an important factor when choosing accommodation, and we aim to offer competitive rates for the quality and services we provide. We apologize if you felt that our pricing did not align with your expectations. We regret to hear that your experience was not satisfactory, and we apologize for any inconveniences caused. We value your feedback as it helps us to identify areas where we can improve and provide a better experience for our guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to restore your faith in our hotel should you give us another chance in the future. Best regards, Taj Front Office Team Leader Ibis Stratford London