Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,063 reviews

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Description

Hotel extras

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

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Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,063 reviews

TripAdvisor Rating  4.0/5  1,186 reviews

Good hotel

Customer review rating 4.0/5

Wayne B. Couples - Confirmed reviews ALL

Front desk,room etc v good but restaurant needs to improve attitude and service food is cooked to order but wait staff need better training and supervision I say this in the context that it is not a cheap restaurant

well located

Customer review rating 4.0/5

Michael C. Friends - Confirmed reviews ALL

very satisfied with everything

Great service, enjoyed our stay

Customer review rating 4.5/5

Rachel D. Couples - Confirmed reviews ALL

Really good service, we called to ask about early check in and it wasn't a problem. Nice room as usual with Novotel hotels. Great breakfast, friendly staff. Highly recommend & we will definitely be back.

Good location

Customer review rating 4.0/5

Sue D. Friends - Confirmed reviews ALL

Great only issue Bar closes early

Was ok, not again

Customer review rating 2.0/5

Andrew D. B. Families - Confirmed reviews ALL

A 14 day stay, inadequate parking for the number of guests staying at the hotel as you pay per day for parking. Paid for 14 days but could only park for 12 I ended up parking off site and needed.to walk to the hotel. The room was.not great,poor lighting as there were globes that didn't work,the shower head had no pressure when the water came out, which was fixed the second time i reported it.I needed to request drink for the mini bar as it was empty and the fridge leaked water from the freezer as the seal around the fridge was broken. I had to request twice for the exhaust fan in the bathroom to be checked as it didn't work .the towel and any thing in the bathroom would get totally soaked due to the condensation, I ended up leaving the towels out on the bed. After 12 days I got allocated a new room which is what I expected from the Novotel reputation. On a positive thanks to Sid in the bar was awesome, nothing was a problem for this guy, He made drinks and coffee with a smile and was always happy for a chat. Check out was not smooth as people had blocked the access to the front of the hotel and the staff at the front counter allowed it. I didn't think I would stay again after this experience.

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Other web-users rate our hotel

  • 595 reviews 7.3/10 Location
  • 986 reviews 7.4/10 Room
  • 1,109 reviews 8.6/10 Service
  • 21 reviews 0.7/10 WiFi
  • 490 reviews 6.3/10 Food
  • 343 reviews 7.6/10 Cleanliness
  • 285 reviews 7.5/10 Breakfast
  • 191 reviews 5.4/10 Value

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