Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 2,167 reviews

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Description

Hotel extras

  • ALLSafe certified

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

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Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,167 reviews

TripAdvisor Rating  4.0/5  1,182 reviews

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Was enjoyable

Dear Jagdish, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Sherer General Manager Novotel Auckland Ellerslie 72 - 112 Greenlane East Greenlane.

Clean room, good customer service

Customer review rating 3.5/5

Caitlin Families - Confirmed reviews ALL

Our room was lovely and clean Staff were really lovely Buffet breakfast was delicious I was disappointed that the onsite parking of $10 a day wasn’t included in our Accor plus membership.

Dear Caitlin, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I have made a note about the parking and note that we offered a 50% off the full car parking charges as this is offered to our Accor plus members. I will be looking into the heights of the draws and doors and see what can be done to ensure children are safe in the room. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Auckland Ellerslie 72 - 112 Greenlane East Greenlane.

Very handy location

Customer review rating 4.0/5

Natalie Couples - Confirmed reviews ALL

Overnight. Was pretty good - very quiet, good comfortable bed, clean and tidy.

Dear Natalie J., Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I will be advising the Front Office team in informing parking charges upon arrival as oppose to departure. I do apologise for any inconvenience this has caused. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Auckland Ellerslie 72 - 112 Greenlane East Greenlane.

Great location and great facilities

Customer review rating 5.0/5

Mandee Couples - Confirmed reviews ALL

Excellent stay right from check in through to check out

Dear Mandee, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I have made a note about the bathroom. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Auckland Ellerslie 72 - 112 Greenlane East Greenlane.

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly and helpful staff

Dear Anne, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Sam Sherer General Manager Novotel Auckland Ellerslie 72 - 112 Greenlane East Greenlane.

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Other web-users rate our hotel

  • 555 reviews 7.2/10 Location
  • 1,055 reviews 7.3/10 Room
  • 1,128 reviews 8.3/10 Service
  • 25 reviews 3.2/10 WiFi
  • 481 reviews 6.1/10 Food
  • 429 reviews 8/10 Comfort
  • 404 reviews 7.5/10 Cleanliness
  • 282 reviews 7.8/10 Breakfast

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