ibis Wellington 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,514 reviews

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153 Featherston Street, 6011 WELLINGTON, New Zealand

Description

Hotel extras

  • Twin rooms offer Double Beds

  • A 12minute waterfront walk to Te Papa Museum and Takina Convention Centre

  • Qualmark Enviro Gold 3 star plus accreditation

  • Vivant! restaurant and bar within the hotel. Vibrant social dining and refreshments

  • Hot breakfast buffet to start your day right

Our accommodation(s)

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Hotel location

ibis Wellington

153 Featherston Street
6011 WELLINGTON
New Zealand

GPS:-41.284084, 174.776693

Telephone
Fax +64 4 496 1881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

VIVANT!

Refresh, reflect and refuel in Vivant! restaurant. Vivant! is open for breakfast, lunch and dinner daily with an affordable menu and an inviting access from Featherston Street offering guests and the public an uncongested meeting place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,514 reviews

TripAdvisor Rating  3.8/5  2,713 reviews

Customer review rating 3.0/5

Barbara H. Solo - Confirmed reviews ALL

Insufficient choice on dinner menu for smaller meals. Breakfast did not have enough fresh fruit with cereals.

Kia Ora Barbara, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our location convenient and that your accommodation, WiFi, and interactions with our team met your expectations. We truly appreciate your comments regarding the dinner menu options and the availability of fresh fruit at breakfast. Your feedback is invaluable, and we will review these areas with our food and beverage team to see how we can offer a better selection for our guests moving forward. Thank you also for your loyalty as a Classic ALL member and Accor Vacation Club member. We hope to have the opportunity to welcome you back soon and provide an improved dining experience. Nga Mihi, Jordine Ibis Team Leader

Customer review rating 1.5/5

Belinda A. Business - Confirmed reviews ALL

Very tired rooms with ripped carpet, did not feel very clean and there was someone else's hair in the bed. The cleaner barged in at 8.30 in the morning unannounced, not entirely her fault, as my room was mistakenly on the list of checked out rooms. As a gold All Accor+ member no effort was made to provide any of the benefits of membership. Will not return to this hotel.

Customer review rating 2.0/5

Patrick D. Couples - Confirmed reviews ALL

Warm welcome at reception but unfortunately the room and the facilities withing the room were very disappointing. The showerhead and tap handle were both loose, the bed tended to move across the carpet and the room itself was very small. Whilst these are relatively minor issues, it is hard to find many positives except that the price was good, but I wouldn't say that the price reflected other than slightly lower than expected value.

Dear Patrick, Thank you for your feedback regarding your recent stay. I am pleased to hear that you received a warm welcome at reception. However, I regret to learn that the condition of your room did not meet your expectations. We strive to provide comfortable accommodations, and I appreciate you bringing these maintenance concerns to our attention. Your comments regarding the room size and overall value will be taken into consideration as we continually aim to enhance our guest experience. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, Alice Parimbelli Operations manager

Customer review rating 4.0/5

Katie B. Business - Confirmed reviews ALL

Great hotel, satisfied with what was on offer.

Kia ora Katie, Thank you so much for taking the time to share such a detailed review of your recent stay with us. We’re delighted to hear that you enjoyed our continental buffet breakfast and that you were satisfied with the overall offering of the hotel. We do, however, sincerely apologise for the issues you encountered. The fluctuating shower temperature and slow WiFi are certainly not the experience we aim to provide, and we appreciate you bringing these to our attention so we can prioritize improvements. We're also sorry to hear that your initial greeting at reception didn’t meet the warm and welcoming standard we strive for — this will be addressed with the team to ensure a better first impression going forward. Thank you again for your honest feedback. We value your perspective and hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay next time. Ngā mihi, Jordine IBIS Team Leader

Customer review rating 4.5/5

Jane M. Couples - Confirmed reviews ALL

Initially we were allocated room 802. This room is not suitable for guests as it vibrates with the sound of the buildings heating/air conditioning units, or something similar. My request for a room change was acknowledged and we moved for our final 2 nights, to a far more comfortable room, which we appreciated.

Kia ora Jane, Thank you very much for sharing such thoughtful feedback about your recent stay with us. We’re delighted to hear that you enjoyed our great location, friendly team, and the overall comfort and cleanliness of the hotel. It’s wonderful to know that, despite the initial setback, your stay ended on a positive note. I would like to sincerely apologise for the inconvenience caused by the noise and vibration issues in room 802. You’re absolutely right — this is not an acceptable experience, and we appreciate you bringing it to our attention. Your comfort is incredibly important to us, and I’m pleased that our team was able to relocate you to a more suitable room for the remainder of your stay. We will be following up to ensure this room is thoroughly assessed so future guests are not impacted in the same way. Thank you again for your kind words about our service and for your loyalty as an ALL Gold member. We're delighted to hear that you would likely stay with us again on your next visit to Wellington — we would be very happy to welcome you back. Ngā mihi, Jordine IBIS Team Leader

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Other web-users rate our hotel

  • 1,749 reviews 9.1/10 Location
  • 2,042 reviews 6.4/10 Room
  • 1,574 reviews 8.6/10 Service
  • 48 reviews 5.4/10 WiFi
  • 737 reviews 7.5/10 Cleanliness
  • 478 reviews 7.8/10 Breakfast
  • 6 reviews 3.8/10 Wellness Area
  • 5 reviews 0.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.