Mercure Welcome Melbourne 3.5 stars

Customer review rating (ALL Rating) 3.9/5 4,098 reviews

Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4


Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street

GPS:-37.812801, 144.964508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,098 reviews

TripAdvisor Rating  3.5/5  4,911 reviews


Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

This Hotel, no longer offers Onsite Parking. Rooms are very ordinary & improvements needed.

We regret any disappointment regarding the absence of onsite parking. As part of our commitment to transparency, we inform guests that parking is available at Wilson Parking on 180 Russell Street. Your feedback on the room quality is valuable, and we're continuously working to enhance our accommodations. We appreciate your insights and thank you again for being constructive with your feedback. Sincerely, Alex Mihardja Executive Assistant

Great location

Customer review rating 3.5/5

Aa Families - Confirmed reviews ALL

Great central location. Room quite small for 3 people, corridors were a bit tight and long and carpet has seen better days but bathroom was refurbished and clean and breakfast was great value for teenagers!

Dear AA, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our central location and found the refurbished bathroom clean. Regarding the lack of information provided, we apologize for any oversight. Our compendium, including details about hotel facilities, breakfast options, and WiFi access, is available when guests scan the QR code on the TV. We'll ensure better communication about this feature in the future. We're delighted that you received excellent service from our doorman, and we hope to welcome you back soon. Sincerely, Alex Mihardja Executive Assistant

Good stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very good stay and the location was close to every thing but the only thing is when we arrived in the room the bathroom had toothpaste on the sink which wasn't cleaned but every thing else we liked

Thank you for your feedback, and we're pleased to hear that overall, you had a very good stay and appreciated our convenient location. We apologize for the oversight regarding the cleanliness of the bathroom sink upon your arrival. Your comments will be shared with our housekeeping team to ensure such oversights are addressed promptly in the future. We hope to have the opportunity to welcome you back in the near future. Sincerely, Alex Mihardja Executive Assistant

Good location but low grade hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dark corridors, depressing room and very average breakfast

Thank you for your feedback. We're glad you found our location convenient. We apologize for the disappointment regarding the hotel's ambiance, room quality, and breakfast. Your comments are valuable, and we'll use them to improve our facilities and services for future guests. We appreciate your input. Sincerely, Alex Mihardja Executive Assistant

Customer review rating 3.5/5

Paul Friends - Confirmed reviews ALL

The room we had had an adjoins door with the room next door, this made it not very sound proof and so we heard slit of noise from the room next door. Even simple conversation we could hear from next door

Dear Paul, We apologize for the inconvenience caused by the lack of soundproofing in your room. Your feedback is valuable, and we'll address this issue to ensure a more peaceful stay for our guests in the future. Thank you for bringing this to our attention. Sincerely, Alex Mihardja Executive Assistant

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,079 reviews 9.6/10 Location
  • 3,548 reviews 5.4/10 Room
  • 2,839 reviews 7.2/10 Service
  • 61 reviews 6/10 WiFi
  • 2,004 reviews 2.9/10 Comfort
  • 1,334 reviews 6.6/10 Cleanliness
  • 759 reviews 8/10 Breakfast
  • 699 reviews 2.6/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne