Mercure Welcome Melbourne 4 stars

Customer review rating (ALL Rating) 3.9/5 4,380 reviews

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265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

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Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,380 reviews

TripAdvisor Rating  3.5/5  4,914 reviews

Well located a MUST STAY AT Motel

Customer review rating 5.0/5

Josie S. Solo - Confirmed reviews ALL

This Motel is AWSOME from check in to check out the staff are fantastic

Dear Josie S., Thank you for your glowing review. We're thrilled to hear that you had such a positive experience from check-in to check-out. It's wonderful to know that our staff made you feel welcome and that the cleanliness of the room met your high standards. We look forward to welcoming you back for another fantastic stay. Sincerely, Alex Mihardja Executive Assistant

Ideal location.

Customer review rating 5.0/5

L P. Couples - Confirmed reviews ALL

The staff were extremely friendly and helpful.

Dear L P., Thank you for your feedback. We are delighted to hear that you found the location ideal and that our staff made you feel special as an Accor member. We apologize for the inconvenience caused by the lack of room cleaning during your stay due to staffing challenges. We appreciate your understanding and look forward to welcoming you back for a better experience. Sincerely, Alex Mihardja Executive Assistant

Cloet proximity to all venues we visited. Easy access also to public transport

Customer review rating 5.0/5

Leanne S. Friends - Confirmed reviews ALL

My friend and I were both happy with the service from staff and the politeness.

Dear Leanne S., Thank you for your feedback. I'm glad to hear that you and your friend were happy with the service and the convenient location. I apologize for the oversight with the plastic bottles found under the curtains. We will address this with our housekeeping team to ensure it doesn't happen again. We hope to have the opportunity to welcome you back for a seamless experience in the future. Sincerely, Alex Mihardja Executive Assistant

well located

Customer review rating 4.0/5

Rosa Business - Confirmed reviews ALL

The room was a bit dark. but location and service was really good

Dear Rosa, Thank you for your feedback. We're glad to hear you enjoyed the location and service. We appreciate your comment about the room lighting and will look into improving it. We hope to welcome you back soon. Sincerely, Alex Mihardja Executive Assistant

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The room was like a wind tunnel. Very loud with air rushing by the door.

Thank you for your feedback. We apologize for the inconvenience caused by the noise and the draft in your room. We appreciate your suggestions and will work on improving the door seals to prevent such issues in the future. We hope to provide you with a quieter and more pleasant stay next time. Sincerely, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 3,233 reviews 9.6/10 Location
  • 3,758 reviews 5.5/10 Room
  • 2,967 reviews 7.1/10 Service
  • 67 reviews 6.1/10 WiFi
  • 2,109 reviews 2.9/10 Comfort
  • 1,414 reviews 6.8/10 Cleanliness
  • 801 reviews 7.9/10 Breakfast
  • 745 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.