Novotel Sydney Darling Square Hotel 4.5 stars

Customer review rating 4.3/5 12,272 reviews

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Novotel Sydney Darling Square
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Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :  LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Park view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

DELUXE ROOM, City View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

EXECUTIVE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Inspired by its history as one of Sydney's first microbreweries, located right in the heart of Darling Harbour, the Pumphouse Sydney consistently stocks an evolving and diverse beer selection tailored to quench the thirst of beer lovers and novices alike.

Lunch

12:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Non contractual photo

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,272 reviews

tripadvisor

TripAdvisor Rating 4.0/5

392 reviews

Great service and welcoming environment

Customer review rating 4.3/5

Chris Couples - 20/10/2020 Confirmed reviews ALL

I was having a short weekend stay and I was immediately welcomed and appreciated the free upgrade to the top floor as well as the parking validated just to make the most out of my trip so thank you!

Dear Mr A., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you had a great short stay with us and that our team create a positive experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Helpful stay

Customer review rating 4.3/5

Pamela B. Friends - 20/10/2020 Confirmed reviews ALL

I inadvertently parked in the parking station behind the other Novotel as the directions to the correct parking station were a bit cryptic (particularly for a non-Sydney sider). It would be worthwhile perhaps having a valet service. This issue was sorted by 'Anoush' who was the duty manager the evening of our arrival. The staff before him didn't actually follow up. 'Thomas' who checked us in was very helpful about several things and the dining staff were very cooperative.

Well located,

Customer review rating 4.3/5

Terri Friends - 20/10/2020 Confirmed reviews ALL

Very good location, very clean

Dear Ms J., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our location and facilities made a positive impact on your stay with us. I hope you had a great time at the races and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good stay

Customer review rating 4.3/5

Rob Couples - 19/10/2020 Confirmed reviews ALL

Great experience. Relaxing&pleasent view looking over to the Chinese Gardens. The only negative if any was the air cooling system was noisy so i had to turn it off completely. Luckily it wasnt really hot weather so it was ok.

Dear Mr J., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you able to have a nice and relaxing experience throughout your stay with us. I will share your comments with our team. Furthermore, thank you for bringing the cooling system to our attention. Please be rest assured, that this has been passed onto our maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well Located.

Customer review rating 4.3/5

Marion B. Couples - 19/10/2020 Confirmed reviews ALL

Welcomed on arrival by warm friendly staff, no complaints at all about our stay. Room was lovely and hotel was within walking distance to Darling Harbour

Dear Ms B., We very much appreciate your kind comments regarding your stay with us at the Novotel Sydney Darling Square. It is always a pleasure to hear our rooms and team were able to give a warm and welcoming experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Customer review rating 4.3/5

Sharon Families - 18/10/2020 Confirmed reviews ALL

Fast and professional check in. Well located to shops. Nice rooms and comfortable bed.

Dear Sharon, We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our rooms and facilities were to your liking. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Well located

Customer review rating 4.3/5

Lovely L. D. Families - 18/10/2020 Confirmed reviews ALL

Fast and good location

Dear Lovely D., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our location was central for your travels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Excellent position, great stay.

Customer review rating 4.3/5

Margaret H. Friends - 18/10/2020 Confirmed reviews ALL

Have stay there before and enjoyed the stay. However, I think the breakfast menu was very limited, I had the same dish twice as nothing was appealing even though I enjoyed what I selected. I booked through Luxury Escapes, not mentioned below as an option.

Dear Ms H., We very much appreciate your kind comments regarding your stay with us at the Novotel Sydney Darling Square. It is always a pleasure to welcome you back to the Novotel Sydney Darling Square. I was happy to hear you enjoyed stay with us and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Furthermore, thank you for feedback on our current breakfast offerings. Please rest assured I have brought your feedback to the attention of the Food and Beverage Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Good location, great time

Customer review rating 4.3/5

Cherry Couples - 16/10/2020 Confirmed reviews ALL

Had a lovely room with good view

Dear Cherry, We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you had a great time throughout your stay and that our location was central for your travels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

We loved running our Meetup at the Sydney Pumphouse

Customer review rating 4.3/5

Edward Z. Business - 15/10/2020 Confirmed reviews ALL

This was one of our top Meetups in Sydney that we used to run pre-virus. It's great being back in in the new world to do it.

Dear Mr Z., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to welcome you back to the Pumphouse and the Novotel Sydney Darling Square. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location

Customer review rating 4.3/5

William S. Business - 14/10/2020 Confirmed reviews ALL

Great stay, perfect location.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you had a great stay and our location was central for your travels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay

Customer review rating 4.3/5

Lynda M. Couples - 14/10/2020 Confirmed reviews ALL

All of the staff here are so friendly. Amazing service.

Dear Lynda M., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear that our staff are so friendly and you had amazing . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great stay

Customer review rating 4.3/5

Tanya Couples - 13/10/2020 Confirmed reviews ALL

Breakfast was superb

Dear Tanya P., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you had a superb breakfast breakfast experience and a great stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square
Customer review rating 4.3/5

Ashleigh P. Couples - 13/10/2020 Confirmed reviews ALL

Had a great time, beautiful hotel although would have liked a better view as I had paid for the dulux city view room for my birthday and the only view i could see out of our window was the road.

Dear Ms p., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you had a great stay with us and Happy Birthday once again. I will share your comments with our team. I was also pleased to hear our hotel and facilities were to your liking. I was disappointed to hear we could not offer a higher floor for your Birthday stay. When you are making your next reservation for your stay with us please reach out to myself directly, so I may personally assist with your reservation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Amenities unavailable

Customer review rating 4.3/5

Carl B. Families - 11/10/2020 Confirmed reviews ALL

Rang to confirm pool was open and was told it was. Pool was massive reason for our stay as we had our 18month old with us. After check in was informed pool was booked out on both days of our stay unless we wanted to go at 6am. Still awaiting our complimentary stay to be refunded alongside our $40 upgrade charge.

位置很好

Customer review rating 4.3/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

Easy to go anywhere in city, and quiet environmental nearby.

Dear Baojian T., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our location was central for your travels and our quiet location were able to make a positive experience for your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

ok

Customer review rating 4.3/5

Shirley Business - 11/10/2020 Confirmed reviews ALL

it a short break with two other rooms for my family while we celebrate my birthday dinner at darling square ; we would like to use the pool but couldnt because of scheduling plus the fact that it conflicts with a scheduled breakfast. sincerely was not able to eat my food as it is too early. not recommended to include breakfast at this pandemic. overall not happy sorry

Dear Shirley, Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally emailed yourself in regards to the experience as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Very well located, clean, good stay

Customer review rating 4.3/5

Carol N. Families - 11/10/2020 Confirmed reviews ALL

My 2 teenage boys and I spent 2 night there and enjoyed our time immensely. The boys swam, we ate, we chilled we went for walks at darling Harbour. Was a beautiful time.

Dear Ms N., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear you and your family enjoyed you stay with us. I was also pleased to hear location and facilities had a positive experience for you stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Very enjoyable

Customer review rating 4.3/5

Greg M. Families - 10/10/2020 Confirmed reviews ALL

We originally booked our stay at the City Central Novotel, but as this was subsequently designated as a quarantine hotel, we were offered to stay at Darling Park which we accepted. When we arrived, we had been booked in a smaller room with a rollout bed which we were not happy with. We spoke with Nadia at reception and she listened and took our concerns seriously and then booked us in adjoining rooms which gave us plenty of space. She was very helpful and courteous. We were served at breakfast by Kristina who was very courteous and friendly.

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear Nadia and Kristina were able to create a positive experience throughout your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

Great location and amazing stsff

Customer review rating 4.3/5

Tim A. Families - 10/10/2020 Confirmed reviews ALL

Very enjoyable will be a return visitor

Dear Mr A., We very much appreciate your kind comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to hear our location and staff we able to create amazing experience for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Blake Stevenson Duty Manager Novotel Sydney Darling Square

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