Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,910 reviews

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Description

Hotel extras

  • ALLSAFE certification, 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT & BAR

Located at the heart of Darling Square, Pumphouse Bar & Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,910 reviews

TripAdvisor Rating  4.5/5  498 reviews

Certificate of excellence 2023

Very good location

TripAdvisor rating 4.0/5

Racq C TripAdvisor review

We stayed at the Novotel Darling Square from March 25-29, 2024. The location is perfect. It is surrounded by food halls like Starbucks, McDonald's etc. Behind is the Chinese Garden ( hop on hop off bus stop # 18 ) and Chinatown. It's walking distance to Paddy's Market, Coles Supermarket, Darling Harbour, Darling Square and Darling Quarter. The room was always clean with complete amenities. They give out free coupons for welcome drinks which you can avail in the reception lobby or the Pump House which is beside the building. Highly recommended.

Great location. Lovely room. Friendly staff

Customer review rating 4.5/5

Denise T. Families - Confirmed reviews ALL

I was travelling with my grandson so had made sure there was a pool. Unfortunately, the pool was closed for maintenance. These things happen & can’t be helped but it did put a little bit of a dampener on our stay.

Dear Denise Joy T., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Assistant Manager

Centrally located

Customer review rating 5.0/5

Reena Business - Confirmed reviews ALL

It was very comfortable, clean and centrally located

Dear Reena R., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Assistant Manager

Great for kids.

Customer review rating 3.5/5

Sm Families - Confirmed reviews ALL

Checkin was delayed as our room was only ready for checkin at 3:30pm and the second room was only ready at 4pm. Breakfast: we waited for 35 minutes for eggs and bacon. Many things were empty. We eventually just ate fruit and left. The hotel did give us a refund for breakfast. Other than that, it is a great hotel. The location is perfect. The rooms were clean. The evening room service had no items to sell that evening when I called for room service. The pool was amazing. The kids had lots of fun. The highlight of our stay was the kids club. Our kids had the best time. Even though there were a few hiccups, our stay here was delightful and we will definitely want to come back. I understand that it was a very busy period being the Easter long weekend.

Dear Shakti M., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am pleased to hear you and your loved ones had a good time with us over Easter and I would like to take this opportunity to apologize for the inconvenience you have experienced. Your patience and understanding are appreciated and we wish to welcome you back in the future to provide a perfect stay for you all! Sincerely, Steffi Senior Assistant Manager

Perfect position as we were going to a concert & lovely room . Greeting staff were lovely & nice bar for a pre-show drink

Customer review rating 4.0/5

Janelle H. Couples - Confirmed reviews ALL

As above

Dear Janelle h., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am pleased to hear your stay was beautiful with the positive highlights of our central location and lovely team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffi Senior Assistant Manager

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Other web-users rate our hotel

  • 1,600 reviews 9.5/10 Location
  • 1,668 reviews 7.5/10 Room
  • 1,657 reviews 8.3/10 Service
  • 37 reviews 6.6/10 WiFi
  • 707 reviews 7.6/10 Cleanliness
  • 465 reviews 6.7/10 Breakfast
  • 312 reviews 8.6/10 Vibe
  • 49 reviews 2.1/10 Wellness Area

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