Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,020 reviews

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17 Little Pier Street, 2000 DARLING HARBOUR, Australia

Description

Hotel extras

  • 24-hour reception, and free Wi-Fi.

  • Wide choice of beverages and à la carte dining available.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Pool & Gymnasium.

  • Close to ICC Sydney and public transportation.

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Telephone
Fax +61 2 8217 4085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,020 reviews

TripAdvisor Rating  4.2/5  523 reviews

Customer review rating 5.0/5

Ann G. Couples - Confirmed reviews ALL

Absolute wonderful greeting at front desk, all staff where friendly and welcoming

Dear Ann, Please accept our sincere thanks for this glowing review. We are thrilled you had such a positive stay at Novotel Sydney Darling Square. It’s fantastic our team made you feel welcome from the moment you arrived. We take pride in delivering warm hospitality and are delighted this contributed to your enjoyable couple’s getaway. Our app’s seamless booking process and the convenience of our loyalty program benefits clearly enhanced your experience, which is just what we aim for. With our central Darling Harbour location placing you steps from light rail and vibrant eateries, we hope every outing added memorable moments to your Sydney adventure. We all look forward to welcoming you back in the future. Kind regards, Matthew Hill, General Manager

Customer review rating 4.5/5

Patricia W. Couples - Confirmed reviews ALL

Speedy Check in,comfortable quite room Nice bar and restaurant close by

Dear Patricia, Thank you very much for your kind comments following your recent stay with us. It’s fantastic to know your stay at Novotel Sydney Darling Square was so enjoyable. We’re thrilled our efficient check-in and tranquil room contributed positively to your visit. Ensuring spotless and well-maintained spaces is a priority for us, and we’re grateful you recognized this. Should your travels bring you back to Sydney, we’d love to help you discover more of Darling Square’s lively dining scene and nearby attractions. We look forward to welcoming you back. Kind regards, Matthew Hill, General Manager

Customer review rating 4.5/5

P S. Families - Confirmed reviews ALL

Quick check in and check out. All our needs are met. Great location in Chinatown and great staff. Rooms are comfortable and clean. We are coming back soon!

Dear Guest, It’s rewarding to receive this kind review about your recent visit. We are delighted to hear you enjoyed your visit and found our location in Darling Harbour convenient for your family trip. It’s wonderful that our check-in process met your expectations and that our team’s service contributed positively to your experience. We take pride in maintaining comfortable, clean accommodations to ensure all our guests feel at home. That said, we appreciate you highlighting the connectivity speed and are reviewing ways to enhance this aspect for future stays. Nonetheless, we’re thrilled you plan to return and look forward to welcoming you back to explore more of Darling Square’s vibrant surroundings. It would be a pleasure to welcome you again on other occasions. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Michael D. Friends - Confirmed reviews ALL

Title: Perfect Stay for a Show at ICC/TikTok Centre! Rating: 5/5 Stars ★ ★ ★ ★ ★ We stayed at the Novotel Sydney Darling Square on Friday, January 30th, and it was the perfect choice for our group of five. We booked two Superior King Rooms, which were incredibly comfortable and well-appointed. The location is unbeatable if you are heading to an event. We were in town for the Matt Rife World Tour at the TikTok Entertainment Centre (ICC), and it was such a breeze being so close to the venue. The show was awesome, and not having to worry about a long commute afterward made the night even better. Highlights of our stay: Convenience: Everything is within walking distance. We had a fantastic meal at Harajuku Gyoza - Beer Stadium at Darling Harbour before the show, and the walk between the restaurant, the hotel, and the entertainment centre was quick and easy. The Staff: Every staff member we encountered was friendly and welcoming, making us feel right at home from the moment we checked in. Food: The buffet breakfast was excellent, with a great variety—the perfect way to fuel up after a big night out. Extra Perks: The late checkout option was a total game-changer, letting us have a relaxing morning instead of rushing out the door. Thanks for a great stay! We will definitely be back the next time we have an event in the city.

Dear Michael, Thank you for taking the time to share your feedback. We’re thrilled our central location in Darling Square made your visit to the ICC/TikTok Centre so convenient. It’s wonderful you found your room comfortable and well-equipped with everything needed for a relaxing stay. Our team takes pride in delivering warm hospitality, and your kind words about our breakfast chef truly brighten our day. Her dedication to starting your mornings right is something we deeply value. With key attractions like Darling Quarter and Chinatown just steps away, we hope you had time to explore the vibrant surroundings between your plans. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Matthew Hill, General Manager

Customer review rating 4.0/5

Nanzhu J. Families - Confirmed reviews ALL

The room didn’t have complimentary water, and we could only get water using the kettle from the lobby.

Dear Nanzhu, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our convenient location and found our team friendly and helpful. Regarding the water, while we do not offer complimentary bottled water in the rooms, we would like to reassure that the tap water in the rooms is safe and perfectly suitable for drinking. We appreciate your comment and understand that preferences can vary. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future. Warm regards, Kristina K. Front Office Manager

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Other web-users rate our hotel

  • 1,729 reviews 9.5/10 Location
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  • 1,737 reviews 8.1/10 Service
  • 37 reviews 4.5/10 WiFi
  • 756 reviews 7.9/10 Cleanliness
  • 528 reviews 6.8/10 Breakfast
  • 358 reviews 8.5/10 Vibe
  • 58 reviews 3.8/10 Wellness Area

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