Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 264 reviews

Mercure Ismailia Forsan Island Hotel - Image 1
Mercure Ismailia Forsan Island Hotel - Image 2
Mercure Ismailia Forsan Island Hotel - Image 3
Mercure Ismailia Forsan Island Hotel - Image 4

Description

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  264 reviews

Customer review rating 3.5/5

Mahmoud F. Families - Confirmed reviews ALL

The overall experience was good, after the renovations the rooms looks great, bed is very comfortable, front desk are very friendly. But, the rooms smelled like cigarettes from the moment we stepped in, and with us being non-smokers and having a 4 month old kid, this wasn’t the best experience. Also, the carpets in the corridors needs serious renovations, looked so dirty on the 2nd floor and smelled so bad, they just don’t match how beautiful the rest of the hotel is.

Dear Mr. Mahmoud F., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ALI ABDALLA General Manager

Customer review rating 4.5/5

Mohamed I. Families - Confirmed reviews ALL

Amazing hotel , nice stuff. Very nice manager named Lamis Salama

Dear Mr Mohamed I., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General Manager

Customer review rating 5.0/5

Khaled T. Families - Confirmed reviews ALL

The place is so peaceful and relaxing, staff are helpful and supportive, highly recommended

Dear Mr. Khaled T., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General Manager

Customer review rating 5.0/5

Mona E. S. Business - Confirmed reviews ALL

The hotel is good in terms of cleanliness. The staff is friendly and respectful. The restaurant is also good.

Dear Ms. Mona E. S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General Manager

Customer review rating 4.0/5

Reem S. Business - Confirmed reviews ALL

It is good

Dear Reem S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ALI ABDALLA General Manager

Other web-users rate our hotel

  • 87 reviews 9.7/10 Location
  • 339 reviews 8.6/10 Room
  • 373 reviews 9.2/10 Service
  • 225 reviews 8.4/10 Cleanliness
  • 39 reviews 7/10 Breakfast
  • 20 reviews 4.4/10 Value

Powered by Trustyou