Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 164 reviews

Mercure Ismailia Forsan Island Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

Our accommodation(s)

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Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  164 reviews

TripAdvisor Rating  4.5/5  498 reviews

Certificate of excellence 2024

Great host and a very welcoming people working at the reception

Customer review rating 5.0/5

Mohamed I. Families - Confirmed reviews ALL

Excellent

Dear Mr. Mohamed I., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Good stay

Customer review rating 5.0/5

Mohamed S. Business - Confirmed reviews ALL

Very good experience

Dear Mr. Mohamed s., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Good stay

Customer review rating 4.0/5

Ahmed S. Families - Confirmed reviews ALL

2 comments, as room refrigerator was not good, also the pool was not heated

Dear Mr. Ahmed S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you very soon. Sincerely, Ali ABDALLAH General Manager

Excellent

Customer review rating 5.0/5

Mohamed A. Business - Confirmed reviews ALL

Excellent

Dear our loyal guest Mr. Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Customer review rating 2.0/5

Mohamed H. Solo - Confirmed reviews ALL

the room 433 not clean at all, the level of clean the level of cleanliness under my expectation

Dear Mr. Mohamed h., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ali ABDALLAH General Manager

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Other web-users rate our hotel

  • 92 reviews 9.4/10 Location
  • 200 reviews 9/10 Room
  • 272 reviews 9.2/10 Service
  • 6 reviews 8.8/10 WiFi
  • 106 reviews 8.5/10 Cleanliness
  • 45 reviews 6/10 Breakfast
  • 23 reviews 6.3/10 Beach
  • 13 reviews 5.4/10 Pool

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