Mercure Ismailia Forsan Island Hotel

Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 411 reviews

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Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

ALLSAFE approved hotel

Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
011 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Mercure Ismailia Forsan Island features 141 comfortable rooms with private balcony overlooking the hotel's garden or Temsah lake. All rooms are equipped with air conditioning, satellite TV, direct dial phone and internet connection

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  411 reviews

TripAdvisor Rating  4.5/5  412 reviews

Amazing experience

Customer review rating 5.0/5

Dr A. M. Business - Confirmed reviews ALL

Everything is just perfect

Dear Dr. Ahmed m., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed IBRAHIM General Manager

Well located but very poor food presentation and taste. In fact, no enough food is in the restaurant especially in breakfast

Customer review rating 2.5/5

Rasha Families - Confirmed reviews ALL

Good suite But the food experience is not good at all! No enough food for the guests! I went for breakfast to find that there is no food, so I waited and once the food was refilled again, it vanished! There should be an enough amount of food to accommodate to the guests!

Dear Ms. Rasha E., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed IBRAHIM General Manager

Good

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I really enjoyed the place the staff were more experienced and more helpful in everything♥️

Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed IBRAHIM General Manager

Nice place and people

TripAdvisor rating 5.0/5

Y7189CPjosephf Business - TripAdvisor review

All the staff Is so friendly and cooperative. Receptionists are very welcoming Rooms are very good and clear. Restraunt is very good. Pool is clear. All the facilities are so good. Gym is good also. I enjoyed my stay here

Dear our loyal guest Dr. Joseph, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed IBRAHIM General Manager

Epic experience

TripAdvisor rating 5.0/5

Quest53586555455 Friends getaway - TripAdvisor review

Amazing staff , wonderful view , everything was perfect , i loved that how it was organized and comfy , the food was good and the everything was satisfying according to my visits in another places so , keep going guys ...👏🏾👏🏾 ❤️❤️❤️❤️❤️❤️

Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed IBRAHIM General Manager

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Other web-users rate our hotel

  • 111 reviews 9.8/10 Location
  • 236 reviews 9/10 Room
  • 370 reviews 9/10 Service
  • 7 reviews 6.5/10 WiFi
  • 117 reviews 8.5/10 Cleanliness
  • 49 reviews 5.8/10 Breakfast
  • 47 reviews 8.8/10 Vibe
  • 41 reviews 6.1/10 Amenities

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