Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,781 reviews

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
Sofitel Chicago Magnificent Mile - Image 3
Sofitel Chicago Magnificent Mile - Image 4

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,781 reviews

TripAdvisor Rating  4.5/5  5,461 reviews

Certificate of excellence 2024

Great as Usual!

Customer review rating 5.0/5

Howard G. Business - Confirmed reviews ALL

I only stay at Sofitel Chicago and at times bring co-workers with me. Great service, wonderful restaurant. well appointed rooms!

Dear Howard G., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us and we would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://www.tripadvisor.com/Hotel_Review-g35805-d236299-Reviews-Sofitel_Chicago_Magnificent_Mile-Chicago_Illinois.html Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

Smells lovely.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All around, some very nice touches. Lovely to have a robe. The hotel was very quiet and smells terrific.

Bonjour, thank you for your positive review. We are delighted that you enjoyed the lovely aroma and quiet ambiance of our hotel. We hope to welcome you back soon. Warm regards, Sofitel Chicago Magnificent Mile

GREAT STAY!!!!!!!!!

Customer review rating 5.0/5

James B. Solo - Confirmed reviews ALL

GREAT STAFF GREAT EVERYTHING !!!!!!!!!! DENNIS AT THE FRONT DESK IS AMAZING!!! YOU SHOULD ONLY HAVE MORE PEOPLE LIKE THAT WORKING AT THE HOTEL.

Bonjour James, thank you for your positive feedback! We are delighted to hear about your great stay and the excellent service provided by Dennis at the front desk. We strive to ensure all our guests have a wonderful experience. Looking forward to welcoming you back soon. Warm Regards, Sofitel Chicago Magnificent Mile

Enjoyable

Customer review rating 5.0/5

Kristin K. Business - Confirmed reviews ALL

Great location, nice room and good stay.

Dear Kristin K., We very much appreciate your comments regarding your stay at the Sofitel Chicago Magnificent Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

Overall good stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The mattress was quite uncomfortable - seemed like it is at the end of its usable life. There was mold growing in the shower - I reported this during my stay, but it was not addressed.

Bonjour, thank you for sharing your feedback. We apologize for the discomfort you faced during your stay. Rest assured, we have taken note of your concerns and will address them promptly. Your comfort is our priority. Warm Regards, Sofitel Chicago Magnificent Mile

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,249 reviews 9.5/10 Location
  • 2,060 reviews 8.3/10 Room
  • 2,183 reviews 8.8/10 Service
  • 25 reviews 7.1/10 WiFi
  • 841 reviews 7.3/10 Comfort
  • 710 reviews 8/10 Cleanliness
  • 465 reviews 9/10 Vibe
  • 270 reviews 7.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Chicago