Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,072 reviews

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20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,072 reviews

TripAdvisor Rating  4.6/5  5,626 reviews

Certificate of excellence 2025

Sofitel Magnificent Mile is a treasure!

TripAdvisor rating 5.0/5

Stacy T TripAdvisor review

I love Chicago! And Sofitel puts me right in the thick of things. There's shopping and great food within steps of the hotel. Michigan Avenue and the Lake are mere blocks away. Our room was beautiful with a picture perfect view of the city. Thank you, Alem, for welcoming us at the front desk with such warmth!

Not a luxury treatment

TripAdvisor rating 2.0/5

Nutella-King TripAdvisor review

Came to Chicago to show it off to my MIL. Booked two rooms and with my diamond status I figured things would be ok. Nope. Get there at noon. Room isn’t ready. Ok that’s fine. Go eat lunch and proceed to wait 4 hours for our rooms. Despite as a platinum member we should have gotten early check in. No acknowledgment of our status either. Which at the time I didn’t think much of it. But then now I’ve stayed at other Accor hotels in Chicago and elsewhere I’ve come to realize Sofitel Chicago doesn’t care. Sofitel Beverly Hills was great as well as Paris Opera. Even had someone come out and introduce themselves to us in Paris and hand us a card. Swissotel Chicago was awesome as well. The rest of the stay was underwhelming. From the ok food at the breakfast area to the so-so bar. I’m not coming back to this hotel.

Customer review rating 4.5/5

Matthew M. Business - Confirmed reviews ALL

Clean, quiet and well designed. Very close to lots of points of interest and great eats everywhere nearby.

Bonjour Matthew, Thank you for your kind remarks regarding your recent stay. We are delighted to hear that you appreciated our location, cleanliness, and design. It is our aim to provide a comfortable and enjoyable experience for all guests. Best regards, Sofitel Chicago Magnificent Mile

The Most Magnificent!

TripAdvisor rating 5.0/5

danielledV4671VP TripAdvisor review

I was in Chicago on a work trip and needed somewhere to go to for a quick bite. It was so cold I ducked into the Sofitel for a bit. The concierge, Alem, directed me to their breakfast and lunch restaurant. He explained that it was restaurant week, which I did not know, and that CDA had a special menu for the week. I especially loved the salmon sampler. The service was great, the food was amazing, and Alem even came to check on me. He also gave me a fantastic tour of the lobby, public areas, and even showed me a “show” room. These rooms are amazing, the views were majestic and the vibe was quaint. The next time I come to Chicago, I have instructed my colleagues that I have to stay at the Sofitel for the location and the experience. Thank you Alem!

Bonjour danielledV4671VP, Thank you for taking the time to share your delightful experience at Sofitel Chicago Magnificent Mile. We are thrilled to hear that your visit was enjoyable and that you found our facilities and service to your satisfaction. It is wonderful that you had the opportunity to dine at CDA during restaurant week. Our culinary team takes great pride in crafting special menus to showcase the best of our offerings, and I am pleased to hear that you enjoyed the salmon sampler. Your kind words regarding the service provided by Alem are truly appreciated; he is indeed a valuable member of our team who consistently goes above and beyond for our guests. It is heartening to know that his efforts made your visit more memorable. Your intention to recommend Sofitel to your colleagues is the highest compliment we could receive, and we look forward to welcoming you back on your next trip to Chicago. Thank you once again for your kind words. Merci, Sofitel Chicago Magnificent Mile

Amazing

TripAdvisor rating 5.0/5

Andrea B TripAdvisor review

I stayed at the Sofitel Chicago Magnificent Mile this week and had a really great experience. From check-in to check-out, everything went very well. I want to especially thank Osiris at the front desk. My English is not very good, and she was very patient and helpful. She helped me understand everything and answered all my questions. She also told me when she would be working in case I needed help, and she was always there when I asked something. She made me feel very comfortable. I upgraded my room and it was totally worth it. The view was beautiful and the price was good. I traveled with my baby and needed a crib, and they brought it to the room very fast. The staff was kind and helpful. The room was clean, the view was amazing, and I enjoyed using the gym during my stay. Overall, I had a very nice experience and I will definitely come back. I have an anniversary coming soon and I plan to stay here again when I return to Chicago. Thank you for a great stay.

Bonjour L9255JEandreab, Thank you for taking the time to share your delightful experience at Sofitel Chicago Magnificent Mile. We are thrilled to hear that your recent stay was enjoyable from check-in to check-out, and that our team, particularly Osiris, made a positive impact during your visit. It is our goal to provide exceptional service, and we are pleased to know that Osiris's patience and assistance contributed to your comfort and understanding. We are also glad to hear that you enjoyed your upgraded room with its beautiful view, as well as the prompt delivery of the crib for your baby. Our staff takes great pride in ensuring that all our guests, including families, feel welcome and well taken care of. It is wonderful to know that you found the room clean and the gym facilities satisfactory. Your mention of an upcoming anniversary is exciting, and we would be honored to host you again during this special occasion. We look forward to welcoming you back for another memorable stay in Chicago. Thank you for choosing Sofitel Chicago Magnificent Mile, and for your kind words about our team and services. Merci, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,278 reviews 9.7/10 Location
  • 2,095 reviews 8.1/10 Room
  • 2,189 reviews 8.6/10 Service
  • 17 reviews 5.6/10 WiFi
  • 759 reviews 8.4/10 Cleanliness
  • 502 reviews 8.9/10 Vibe
  • 399 reviews 7.7/10 Food
  • 267 reviews 8/10 Breakfast

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