Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 5,205 reviews

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Sofitel Chicago Magnificent Mile - Image 1
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20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  5,205 reviews

TripAdvisor Rating  4.5/5  5,478 reviews

Certificate of excellence 2024

Great

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The Consiurge desk was outstanding. The restaurants they recommended and reserved were excellent the massage therapist was great.

Well located

Customer review rating 4.0/5

Jayen S. Business - Confirmed reviews ALL

Smooth stay, good bar n service

Bonjour Jayen, Thank you for your positive review. We are delighted to hear that you enjoyed our well-located hotel, smooth stay, good bar, and service. We look forward to welcoming you back soon. Warm regards, Sofitel Chicago Magnificent Mile

Great stay, great location

Customer review rating 4.5/5

Tina D. Couples - Confirmed reviews ALL

This was a staycation for us and it was the ideal location and hotel for an enjoyable and comfortable stay. The room is a good size and the location couldn’t be better. Bloomies down the street, oak street shops and other high end shopping. Great breakfast at the hotel but Tempo cafe is also right next door. Parking is convenient as there is a garage next door. There’s also a grocery around the corner. The bed was comfortable and the bathroom well lit and large enough for two people. We had a classic king and the East view of the city was beautiful.

Bonjour Tina, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your staycation at Sofitel Chicago Magnificent Mile. It is fantastic to know that you found our location ideal and the room comfortable with a beautiful view of the city. We are glad you appreciated the convenience of our amenities like the great breakfast, nearby dining options, and parking facilities. Your kind words motivate us to continue providing exceptional service to all our guests. We look forward to welcoming you back for another memorable stay. Warm regards, Sofitel Chicago Magnificent Mile

Great location, but rooms and lobby are dated

Customer review rating 3.0/5

Andrea T. Business - Confirmed reviews ALL

Dated lobby: Furniture looked to be new, but floor and carpet was dated Lobby Bar: Terrible service from wait staff Housekeeping didn't restock water each day. Dated room: Light switches not located adjacent to door. Door was out of alignment and not easy to lock. Shower floor tile is very slippery and doesn't have a ledge to make easy to shave legs.

Bonjour Andrea, thank you for sharing your feedback with us. We appreciate your kind words about our great location. We have noted your comments regarding the dated rooms and lobby, as well as the issues with the lobby bar service and housekeeping. Your detailed observations will be shared with the relevant teams for further review and improvement. We apologize for any inconvenience caused during your stay. Should your travels bring you back to Chicago, we hope to have the opportunity to provide you with an enhanced experience. Warm regards, Sofitel Chicago Magnificent Mile

The best location!

Customer review rating 5.0/5

Lauren W. Business - Confirmed reviews ALL

The staff was very professional. They upgraded me which was a very nice gesture, the room was super clean and room service was excellent. Love the bar and the outdoor area, great hotel!

Dear Lauren W., Thank you for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. If you are not already a member of our loyalty program, and if you believe that you will stay with us or at another Accor property again in the future, I recommend that you become a member of our guest recognition program, ALL - Accor Live Limitless. Membership is free, and the more frequently you stay with us, the more opportunities you will have for room upgrades, late check-outs, and other exclusive VIP services. If you would like to become a member, please use the link below and your membership information will be sent to you shortly once completed. https://bit.ly/3gPUONF Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

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Other web-users rate our hotel

  • 1,338 reviews 9.6/10 Location
  • 2,233 reviews 8.3/10 Room
  • 2,359 reviews 8.8/10 Service
  • 24 reviews 6/10 WiFi
  • 910 reviews 7.4/10 Comfort
  • 770 reviews 8.1/10 Cleanliness
  • 496 reviews 9/10 Vibe
  • 473 reviews 7.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.