Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 5,128 reviews

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Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,128 reviews

TripAdvisor Rating  4.5/5  5,517 reviews

Certificate of excellence 2024

Positive Experience at Sofitel!

TripAdvisor rating 5.0/5

kyung_yuu Families - TripAdvisor review

This hotel was so clean and everyone was very nice. Shine, one of the people at reception, was incredibly kind and always greeted us with a smile. We always felt welcome at this hotel and look forward to coming back soon. Thank you, Shine!

Clean and nice location

Customer review rating 4.5/5

Rain8518 Business - Confirmed reviews ALL

The service staff are professional and courteous. The location is excellent, close to attractions, great restaurants, and shops. The room is clean, though the heating system can be a bit loud.

Bonjour Rain8518, Thank you for your kind words regarding our clean accommodations and excellent location. We appreciate your feedback about the heating system and will take it into consideration as we strive to enhance our guests' experiences. Best Regards, Sofitel Chicago Magnificent Mile

Odd charges

Customer review rating 3.0/5

Jay Couples - Confirmed reviews ALL

We booked through Amex yet had 6 different charges from hotel separate from a pay ahead stay. Frustrating. Hotel very clean, friendly staff.

Good location/luxurious

Customer review rating 4.5/5

Byron S. Business - Confirmed reviews ALL

Great room w view and comfortable. Love in-room coffee. Bluetooth speaker in bedroom was nice but the Bluetooth feature in living room was terrible quality as it kept cutting out. I was in 1701. Great layout BUT I forgot to close the bathroom door and realized to my embarrassment the building across the way cooks see into the area with the toilet so I had to remember to close the curtains at night or close the door. Not sure theirs a solution but good thing I’m not a celebrity with paparazzi in adjacent building! lol. The cleaning of the floors (rug) could have been more thorough. Also disappointing was the fact there was no wine glasses, no real coffee mugs only paper coffee mugs. And no corkscrew. I went to the concierge to ask for help to open a wine bottle but was told the room indeed does have a wine opener in the closet tray. Upon returning I checked and could not find one. Annoying. I asked the concierge if I could get wine glasses, champagne flutes and coffee mugs. I didn’t think it was too much to ask but I was charged $10 to bring them. The coffee machine was great. Have a fridge was great too.

Classy Hotel in a Great location

Customer review rating 5.0/5

Mr R. G. Friends - Confirmed reviews ALL

I stayed at the Sofitel Chicago for the first time this weekend when I visited to celebrate a friend’s 55th birthday and they exceeded my expectations. The room was beautiful, the staff was very polite and accommodating and the room service ass great. This place is right in the heart of downtown with many great attractions like fine dining, great shopping and excellent sites. I just got back home and booked another trip for me and the wife. Don’t hesitate to book a stay at this hotel, you won’t regret it.

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Other web-users rate our hotel

  • 1,397 reviews 9.6/10 Location
  • 2,266 reviews 8.3/10 Room
  • 2,402 reviews 8.9/10 Service
  • 26 reviews 4.5/10 WiFi
  • 802 reviews 8.5/10 Cleanliness
  • 523 reviews 9/10 Vibe
  • 472 reviews 7.8/10 Food
  • 308 reviews 7.5/10 Breakfast

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