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Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 23,448 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Sofitel Chicago Magnificent Mile
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+ 10 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A

  • BLUE LINE :  CHICAGO

  • RED LINE :  CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View, City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Menu (PDF) Cocktail menu (PDF)

LE BAR

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,448 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,060 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

It was amazing

Customer review rating 5.0/5

Edward S. A. B. S. Families - 18/06/2021 Confirmed reviews ALL

Morgan Cohen made this experience so worth while. me and my family had a great checkout experience. Thank you, Morgan

Customer review rating 2.5/5

Anonymous Friends - 17/06/2021 Confirmed reviews ALL

Beautiful Hotel However, service hasn’t been in-full capacity. No fridge in the room. Mini bar is not working. Coffee maker works but I have to call front desk to send technician to make it work.

Great location, comfortable rooms, and wonderful front office staff.

Customer review rating 3.5/5

Dr. W. H. Business - 17/06/2021 Confirmed reviews ALL

All was great, except for the F&B department, the staff is very unfriendly, ignores the guests while standing infant of the restaurant desk to get seated, no welcome no assistance. We ordered a croissant, was not what to expect at the Sofitel Chicago, was heated in the microwave. All focus is on group events when they happen, but the loyal hotel guests do not get proper attention Front office crew was incredibly nice, the concierge was wonderful, helpful and always went out of his way to assist, same went for the front office young men and women. We stayed at the hotel twice each time for one week, all within a month period, so we like the hotel, but would love to see it better. I will still come back to the Sofitel I love.

Great stay

Customer review rating 5.0/5

Kim H. Couples - 16/06/2021 Confirmed reviews ALL

We really enjoyed our stay this time. We stay every time we are in Chicago. Great customer service as well. Thanks for an awesome weekend.

Customer review rating 2.5/5

Anonymous Families - 15/06/2021 Confirmed reviews ALL

Bed way too soft. Room was hard to cool down. Never slept well.

Fulfilled expectations

Customer review rating 4.0/5

Anonymous Business - 15/06/2021 Confirmed reviews ALL

Clean Professional Food preparation and quality average

Customer review rating 3.5/5

Anonymous Friends - 15/06/2021 Confirmed reviews ALL

Would like to have amenities back in the rooms, fresh towels each day, coffee available in lobby and the croissants somewhere, etc. My stay was nice and I really appreciated the free drink cards!

Comfortable stAy

Customer review rating 4.0/5

Nicole A. Friends - 15/06/2021 Confirmed reviews ALL

The beds were very comfortable. My friends and I joked about carrying them out while we checked out. We joked about it with the front desk receptionist and it was nice he took it lightly and also found it funny. He did state that you sell everything, which was EXTREMELY TEMPTING. The hotel room was very clean and didn’t have any weird smells. Sometimes when you go to hotels it smells kind of weird. Even hotels rated 4 out of 5. The staff was VERY friendly. The only down side about the stay was the refrigerator didn’t work. I shared a room with my best friend, who was pumping because she just had her son. She does pump through out the night, so it was a SLIGHT inconvenience for her to go down to the lobby late at night. I would suggest taking the refrigerators out of the rooms, if it’s not something you can use during your stay. We asked for extra towels and the staff stated they’d bring them up, but we never got them. I had to share a towel with my husband, which is okay, but I normally wouldn’t even do that at home. Overall we were happy.

Great Experience

Customer review rating 5.0/5

Jamshid Families - 15/06/2021 Confirmed reviews ALL

Awesome hotel, great location, and extremely friendly staff! Highly recommended!

Great Housekeeper. Excellent Valet. Helped us get a cab.

Customer review rating 4.5/5

Anonymous Couples - 14/06/2021 Confirmed reviews ALL

We were a little surprised that the person at the front desk put us in a access/disability room. We have never been put in a room like that before.

Home Away from Home

Customer review rating 5.0/5

Carol Solo - 14/06/2021 Confirmed reviews ALL

The staff are professional and friendly. Always recognize me when I return. Excellent service and out of this world going the extra mile.

Well located and clean

Customer review rating 5.0/5

Anna K. Friends - 14/06/2021 Confirmed reviews ALL

Front desk clerk Demetrie ! Very nice and professional. The bar stuff needs more training. Your margarita flatbread pizza didn’t taste good at all…..no taste very blaaa Your waitress not attentive and talking with the bar help for a long period of time. I like your hotel very much so please fix the problem. Thank you Anna K. 31…

Not what expected

Customer review rating 2.5/5

Dr M. Families - 13/06/2021 Confirmed reviews ALL

Nice reception and great room. Thanks

Uncomfortable bed

Customer review rating 2.5/5

Kat Couples - 12/06/2021 Confirmed reviews ALL

Sofitel is centrally located which made everything super convenient. The room and view was also magnificent, however, the bed itself was one of the worst hotel beds I’ve ever slept on. Let’s start by how much it made both my significant other’s and I back sweat so much despite cranking the AC on full all night. Second, the bed was SO uncomfortable. The only “sweet spot” was right in the middle of the bed, otherwise, you’ll be sleeping on the springs of the mattress. After the first night, I called the front desk and told the gentleman about our discomforts and he stated, “yeah the beds are quite dated, let me have housekeeping come by to take the duvet out from the mattress.” I would’ve much rather him offer me a new room instead. I asked him if that’ll do much and he replies, “what would you like for me to do?” After he doesn’t offer a new room, the second night was still just as uncomfortable. After the third night of not being able to comfortably sleep, it was time for check out. I told the front desk that I actually had a horrible experience regarding the bed and he also stated that maybe it was time for the bed to be changed. I don’t know, for the money I spent here, I sure did not have a pleasant stay. Would I stay here again? Most likely not.

Wonderful stay

Customer review rating 5.0/5

Jeff Families - 11/06/2021 Confirmed reviews ALL

Everything was very nice and the customer service was excellent. Two gentlemen stood out upon arrival through our departure date. Lead bellman, Sam, and another bellman, Ash, were excellent and made sure we were taken care of when we arrived and anytime we needed access to our car.

Wonderful hotel and staff

Customer review rating 5.0/5

Anthony Solo - 10/06/2021 Confirmed reviews ALL

Every staff member with whom I interacted was so pleasant and helpful. The room was wonderful, the bar was great - I was able to relax there and even get some work done. I really enjoyed my stay and will continue to return to the Sofitel Chicago whenever I am in town.

Excellent trip at a great hotel

Customer review rating 5.0/5

Jim L. Couples - 09/06/2021 Confirmed reviews ALL

As an architect, I liked the architecture of the Sofitel. The location of the hotel is excellent and our room had a great view toward the Hancock Tower. Highly recommend this hotel because of location, cleanness and amenities (bar).

Wonderful Experience

TripAdvisor rating 5.0/5

thomasnickz Business - 11/03/2021 TripAdvisor review

Combined business and leisure travel into a wonderful experience. Sofitel property is conveniently located to business center and restaurant district. Service was impeccable and LeBar was a great way to start each evening.

Dear thomasnickz, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. The next time your business travels, or personal travels, bring you back to Chicago, we look forward to once again being your hosts!

Fantastic

TripAdvisor rating 5.0/5

George P 27/01/2021 TripAdvisor review

A Wonderful Stay Fantastic Food & Beverage & The Staff Is Over The Top to make the stay special the lounge is beautiful great service nice fireplace the views from the the prestige suites are awesome. the stores to shop at are great the restaurant and entertainment is in close proximity

Dear gpassias, Thank you so much for letting us know that you enjoyed your stay. We are delighted to hear that our staff went above and beyond to show you the true nature of our French hospitality. We look forward to welcoming you back soon!

Nice Hotel, Very Pricey

TripAdvisor rating 4.0/5

kateaZ4247QY 13/01/2021 TripAdvisor review

Very nice hotel that clearly takes COVID seriously. I was a little disappointed by how much they nickel and dime you. You're paying a lot for a room and if you're celebrating a special occasion you need to pay even extra for a treat that other hotels give you for free (e.g., chocolates). The thermostat in our room was very finicky.

Dear kateaZ4247QY, Thank you for staying with us for your special occasion. We are delighted to hear that you noticed the efforts we take each and every day to keep our guests and colleagues safe amid the global pandemic. We are sorry to hear that the cost of our guestroom enhancements left you feeling underwhelmed. We will take this feedback seriously as we continue to update and roll out amenities and enhancements for our guests. We look forward to the opportunity to host you again soon!

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