Sofitel Chicago Magnificent Mile 5 stars

Customer review rating (ALL Rating) 4.6/5 4,605 reviews

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Sofitel Chicago Magnificent Mile - Image 1
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Sofitel Chicago Magnificent Mile - Image 3
Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 CHICAGO, United States

Description

ALLSAFE approved hotel

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 CHICAGO
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CDA

Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,605 reviews

TripAdvisor Rating  4.5/5  5,405 reviews

Certificate of excellence 2023

Recommended

TripAdvisor rating 5.0/5

Kiwicobber Business - TripAdvisor review

Brilliant location- helpful team and the je ne sais quoi that comes with Sofitel as well. Within walking distance of Michigan Ave, and there’s a nice restaurant district only 2 blocks away too. The hotel gym is very good, the room we had was excellent and this is my new Chicago favourite.

Beautiful hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Loved how luxurious the hotel was. Bathroom had large clumps of hair on the wall and coffee machine wasn’t restocked so I had to call down. Otherwise, a lovely stay!

Dear Alicia Gretchen S., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I wish to express my sincerest apologies concerning the inconvenience you have met with our guest room cleanliness. Please rest assured that we have taken the appropriate measures to address the problem with our Housekeeping Management team in order to prevent any future occurrence. Our relationship with our guests is of utmost importance to us, and we are looking forward to welcoming you back to Sofitel Chicago Magnificent Mile very soon. Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

Great location

Customer review rating 5.0/5

Nancy Families - Confirmed reviews ALL

Very caring and professional staff.

Dear Fernando R., Thank you for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. If you are not already a member of our loyalty program, and if you believe that you will stay with us or at another Accor property again in the future, I recommend that you become a member of our guest recognition program, ALL - Accor Live Limitless. Membership is free, and the more frequently you stay with us, the more opportunities you will have for room upgrades, late check-outs, and other exclusive VIP services. If you would like to become a member, please use the link below and your membership information will be sent to you shortly once completed. https://bit.ly/3gPUONF Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

Great stay in Chicago!

TripAdvisor rating 5.0/5

tom c Couples - TripAdvisor review

Always a quiet, pleasant stay at Sofitel Chicago. We have been staying there many years. Liked it so much we had our daughters wedding there. We had multiple rooms for family and friends. From beginning to end we couldn’t have been more pleased. First class property.

Bonjour tom c, Thank you for your amazing review and kind words! We are so thrilled to hear you enjoyed your stay and and had your daughters wedding here to celebrate such an momentous occasion. We look forward to welcoming you home the next time your travels bring you back to Chicago in the near future. Merci! Morgan Cohen Guest Experience Manager

Nice hotel - great location

Customer review rating 4.5/5

Nicholas E. Solo - Confirmed reviews ALL

Exceeeded what I was expecting in most areas . Young man at check in was very pleasant and efficient. I was in my room in just a few minutes. Room was great - fresh and looked recently renovated. Bed comfortable and the key things of hot water, water pressure, internet and sleep comfort were all great. Small cleaning details need attention. The only issue I had at this hotel was the cleanliness of the lobby level carpets. This is the first area you see and the carpet in the elevator area is very dirty and stained. I mentioned this to the young lady who handled my departure and see simply said “I know”. I don’t think she took a note to pass the information on. She was not rude but perhaps could have handled this part in a different way. Overall it was a great stay and I would be back.

Dear Nicholas E., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I wish to express my sincerest apologies concerning the inconvenience you have met with the service from our front desk team upon check out. Please rest assured that we have taken the appropriate measures to address the problem with our Housekeeping & Front Desk Management team in order to prevent any future occurrence. Our relationship with our customers is very important to us. We hope to welcome you back to the Sofitel Chicago Magnificent Mile in the near future. Sincerely, Stephano Baik Director of Rooms Sofitel Chicago Magnificent Mile St…

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Other web-users rate our hotel

  • 1,114 reviews 9.5/10 Location
  • 1,934 reviews 8.2/10 Room
  • 1,993 reviews 8.4/10 Service
  • 24 reviews 6.1/10 WiFi
  • 752 reviews 7.4/10 Comfort
  • 656 reviews 7.8/10 Cleanliness
  • 413 reviews 9/10 Vibe
  • 297 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.