Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,134 reviews

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
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Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,134 reviews

TripAdvisor Rating  4.6/5  5,611 reviews

Certificate of excellence 2025

Perfect location, wonderful experience

TripAdvisor rating 5.0/5

Karen F Families - TripAdvisor review

We were in town for a wedding and chose to stay at the Sofitel due to it's proximity to the church and reception venue. From the moment you arrive, the staff greets you with exceptional service including the valet parking attendants, bell hops, and front desk staff. The lobby was beautiful and welcoming and our room was perfect. We were on the 28th floor with a really nice view of the city. Beds were super comfortable and all the amenities needed were included. Since it was December, the hotel was decorated nicely for the holiday. Will definitely stay again on our next visit to the city.

Elegance and class abound here

TripAdvisor rating 5.0/5

Scubalot Business - TripAdvisor review

In a city of skyscrapers, this Sofitel stands tall for many reasons. Most particularly, for the concierge services rendered flawlessly by Alem. His grace and dignity are immediately apparent, and his charisma adds to the experience. There is no box to be checked on this review that captures the sense that this hotel and this concierge define one another in the most positive sense. We look forward to our next visit to Alem's Sofitel.

Bonjour Scubalot, Thank you for your thoughtful review and for highlighting the elegance and class that define the Sofitel Chicago Magnificent Mile. We are delighted to hear that your experience was positively influenced by the exceptional services provided by our concierge, Alem. His dedication to delivering impeccable service truly embodies the spirit of hospitality that we strive to maintain. It is gratifying to receive such commendation for our staff, as they play a pivotal role in creating memorable experiences for our guests. Your words reflect the commitment we have to ensuring that each visit is a unique and enjoyable one. We are thrilled to know that you look forward to returning to Sofitel Chicago, and we eagerly anticipate your next stay with us. Should you have any specific requests or preferences for your upcoming visit, please do not hesitate to inform us. We are here to assist you in any way possible. Merci, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Jacqueline B. Couples - Confirmed reviews ALL

Easy check in and vallet

Bonjour Jacqueline, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, room quality, and the ease of check-in and valet service. Your positive experience is our utmost priority. Best regards, Sofitel Chicago Magnificent Mile

Customer review rating 1.5/5

Zachary P. Business - Confirmed reviews ALL

When I arrived, I received an additional $375 charge as a deposit for the room. It has been two days to no refund and no explanation

Bonjour Zachary, Thank you for sharing your experience. I apologize for any confusion regarding the deposit process. Please be assured that our team is committed to providing clarity on all charges, and I encourage you to reach out to our front desk for assistance with the refund. Best regards, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Matthew K. Couples - Confirmed reviews ALL

Great place, location, staff and comfortable rooms

Bonjour Matthew, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, staff, and the comfort of our rooms. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,304 reviews 9.7/10 Location
  • 2,123 reviews 8.1/10 Room
  • 2,204 reviews 8.6/10 Service
  • 19 reviews 6.5/10 WiFi
  • 751 reviews 8.1/10 Cleanliness
  • 497 reviews 8.9/10 Vibe
  • 395 reviews 7.9/10 Food
  • 269 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.