Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,120 reviews

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
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Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,120 reviews

TripAdvisor Rating  4.6/5  5,614 reviews

Certificate of excellence 2025

Disappointing

TripAdvisor rating 1.0/5

E B Friends getaway - TripAdvisor review

Used to be a great hotel for me until being woken up at night about possible smoking in my room, was told someone would come up and look through my room. That was at 11:30 pm and I was by myself, so that really scared me. Well, no one came and the next am the manager said guest lie a lot about smoking. I have never smoked or vaped or anything. So I guess I will not return unfortunately. All other staff was nice, but just shows how someone can really ruin your trip. My anxiety was through the roof thinking of being by myself in the room at close to midnight, but I guess no one showed up anyways or even informed me that no one was coming after all.

Chicago dec 2025

TripAdvisor rating 5.0/5

maurizio c Business - TripAdvisor review

Fantatstic stay on Sofitel Chicago. nice position and very nice hotel.the bar are nice and the service too.

Customer review rating 4.5/5

Joseph L. Couples - Confirmed reviews ALL

Everything from our check in to the daily breakfasts to the check out was just great. Everyone was just friendly and very positive. Only negative is the Cody of valet parking, which was way to expensive.

Bonjour Joseph, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your check-in experience, daily breakfasts, and found our team to be friendly and positive. We appreciate your feedback about the valet parking charges, which reflect the premium service and convenience we strive to offer. Your insights are invaluable as we continuously seek to enhance our guests' experiences. Warm regards, Sofitel Chicago Magnificent Mile

Perfect location, wonderful experience

TripAdvisor rating 5.0/5

Karen F Families - TripAdvisor review

We were in town for a wedding and chose to stay at the Sofitel due to it's proximity to the church and reception venue. From the moment you arrive, the staff greets you with exceptional service including the valet parking attendants, bell hops, and front desk staff. The lobby was beautiful and welcoming and our room was perfect. We were on the 28th floor with a really nice view of the city. Beds were super comfortable and all the amenities needed were included. Since it was December, the hotel was decorated nicely for the holiday. Will definitely stay again on our next visit to the city.

Bonjour Karen F, Thank you for taking the time to share your delightful experience at Sofitel Chicago Magnificent Mile. We are thrilled to hear that our prime location was ideal for your wedding festivities and that you found our lobby both beautiful and welcoming. It brings us immense joy to know that you received exceptional service from our dedicated staff, including the valet parking attendants, bell hops, and front desk personnel. We pride ourselves on providing top-notch service, and it is rewarding to hear that we met your expectations during your stay. We are also glad that you enjoyed your room on the 28th floor, complete with a lovely view of the city. Comfort is a priority for us, and it is wonderful to know that you found the beds to your liking and appreciated the amenities provided. The festive holiday decorations you mentioned are a special touch that we enjoy sharing with our guests during this time of year. We look forward to welcoming you back on your next visit to the city and hope to provide you with another memorable experience. Merci, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Tamara O. Families - Confirmed reviews ALL

Armando at the front desk was amazing! He was helpful when we checked in early and he was also very helpful when we needed to secure an additional night due to a flight cancellation. Maria in Le Bar was a delight! The entire staff gives 5 star service!

Bonjour Tamara, Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you found our location convenient and enjoyed the comfort of our beds. It is wonderful to know that Armando made a positive impression during your early check-in and that Maria provided excellent service at Le Bar. Your kind words about our staff's dedication to exceptional service are greatly appreciated. Warm regards, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,290 reviews 9.6/10 Location
  • 2,110 reviews 8/10 Room
  • 2,194 reviews 8.6/10 Service
  • 18 reviews 6.6/10 WiFi
  • 754 reviews 8.1/10 Cleanliness
  • 485 reviews 8.9/10 Vibe
  • 269 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.