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Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 23,196 reviews

ALLSAFE approved hotel

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Sofitel Chicago Magnificent Mile
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+ 21 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A



  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View, City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars


Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Menu (PDF) Cocktail menu (PDF)


Non contractual photo

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Menu (PDF)


  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,196 reviews


TripAdvisor Rating 4.5/5

5,051 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Forgot how much we love this hotel!

Customer review rating 5.0/5

Kris P. Families - 18/04/2021 Confirmed reviews ALL

So nice to be back at the Sofitel. I forgot how much we love this hotel. Unbeatable location, excellent service and just beautiful and comfortable.

great location

Customer review rating 4.0/5

Anonymous Families - 17/04/2021 Confirmed reviews ALL

Clean, friendly staff. Comfortable room.

Will not return

Customer review rating 2.0/5

Anonymous Couples - 17/04/2021 Confirmed reviews ALL

Our stay began with a riot blocking the entrance to the hotel, then I was overcharged $120 more than what was stated on my Booking reservation, the room was much smaller than expected and promised the best views, but was only of 3 large buildings surrounding the hotel. On top of that we went to breakfast in the morning to find my car sitting in front of the hotel that was supposed to be valeted. Not an optimal way to end a vacation

Customer review rating 5.0/5

Mike Business - 16/04/2021 Confirmed reviews ALL

Every one there were first class

Good stay

Customer review rating 5.0/5

Anonymous Couples - 16/04/2021 Confirmed reviews ALL

Great experience

Customer review rating 5.0/5

Gabriel R. J. Couples - 16/04/2021 Confirmed reviews ALL

Front desk staff very polite and friendly, took care of us, overall execution stay!

Great stay

Customer review rating 4.5/5

Salah H. Couples - 14/04/2021 Confirmed reviews ALL

Peaceful and sweet place

Convenient location

Customer review rating 3.5/5

Dub Couples - 13/04/2021 Confirmed reviews ALL

The hotel is beautiful and very clean. We upgraded to the prestige corner suite.There was only one robe in the room & no slippers at all, at least 2 electrical outlets weren't working properly causing lamps to flicker. The was no fridge other than the empty non cold mini bar. The views were great & the service was excellent. The upgrade was not worth the price difference

Unsatisfied and disappointed

Customer review rating 2.0/5

Sami Couples - 13/04/2021 Confirmed reviews ALL

For a five star hotel I was expected the room to be cleaned better . My room looked like it was not cleaned in a long time. In my refridge in the room the previous people that were in there left a glass full of liquor so that showed me that house keeping does not clean well there , it was dusty and i didn’t have the items I needed to make coffee in my room. No sugar no utensils . Very unsatisfied

Nice hotel but checkin issues

Customer review rating 3.0/5

Amanda Families - 13/04/2021 Confirmed reviews ALL

Very disappointed that the reservations I made were changed with no notice to me which changed our whole weekend getaway. My 13 year old son and my boyfriend’s 12 year old daughter who were supposed to have a connecting room to a suite for the adults and we ended up having to get rooms next door to each other which was not at all comfortable for us it meant I shared a room with his daughter and my son shared a room with my boyfriend. Considering it was our anniversary and we had no privacy at all due to changed reservations had we been notified we would have canceled our stay!

Great overall stay

Customer review rating 5.0/5

Kevin M. Business - 13/04/2021 Confirmed reviews ALL

Everything from the room to guest services to location was great....such a great stay out there. Thank you, Kevin M


Customer review rating 5.0/5

Capt J. Business - 12/04/2021 Confirmed reviews ALL

Everything was great

Great location, gorgeous building

Customer review rating 5.0/5

Colleen L. Couples - 12/04/2021 Confirmed reviews ALL

We loved our stay. The room had an amazing view and the staff were extremely welcoming.

Loved being up on 21st floor and good location near all the good shopping stores

Customer review rating 5.0/5

Anonymous Couples - 12/04/2021 Confirmed reviews ALL

Great staff and very friendly. Only down side was the gentleman who checked me in made a mistake and charged my debit card for a 2 night stay Friday and Saturday night when it should of been only one night, Friday night.

Good location and view but not clean

Customer review rating 3.0/5

Casey Couples - 12/04/2021 Confirmed reviews ALL

The first room had a leaky sink and we had to be moved. The second room had trash in the drawer form the previous person (male enhancement pills and other various pieces of trash). At this point I didn’t want to bother with getting a third room. We had a great night out and came back late. The next morning, I woke up and there was a clothing tag stuck to my leg that must have been left on the bed from the previous person. I slept in the bed and don’t believe it was actually clean. Altogether, the hotel is beautiful and a great location, but i don’t know if I can get over the issues. With Covid still present, hotels should be taking extra steps to make sure the rooms are clean, not leaving items from whoever stayed last. I believe a hotel of your caliber should be better than that.

Wonderful Experience

TripAdvisor rating 5.0/5

thomasnickz Business - 11/03/2021 TripAdvisor review

Combined business and leisure travel into a wonderful experience. Sofitel property is conveniently located to business center and restaurant district. Service was impeccable and LeBar was a great way to start each evening.

Dear thomasnickz, Thank you so much for letting us know that you had a nice stay with us. We are delighted to hear that our service went above and beyond to show you the true nature of our French hospitality. The next time your business travels, or personal travels, bring you back to Chicago, we look forward to once again being your hosts!


TripAdvisor rating 5.0/5

George P 27/01/2021 TripAdvisor review

A Wonderful Stay Fantastic Food & Beverage & The Staff Is Over The Top to make the stay special the lounge is beautiful great service nice fireplace the views from the the prestige suites are awesome. the stores to shop at are great the restaurant and entertainment is in close proximity

Dear gpassias, Thank you so much for letting us know that you enjoyed your stay. We are delighted to hear that our staff went above and beyond to show you the true nature of our French hospitality. We look forward to welcoming you back soon!

Nice Hotel, Very Pricey

TripAdvisor rating 4.0/5

kateaZ4247QY 13/01/2021 TripAdvisor review

Very nice hotel that clearly takes COVID seriously. I was a little disappointed by how much they nickel and dime you. You're paying a lot for a room and if you're celebrating a special occasion you need to pay even extra for a treat that other hotels give you for free (e.g., chocolates). The thermostat in our room was very finicky.

Dear kateaZ4247QY, Thank you for staying with us for your special occasion. We are delighted to hear that you noticed the efforts we take each and every day to keep our guests and colleagues safe amid the global pandemic. We are sorry to hear that the cost of our guestroom enhancements left you feeling underwhelmed. We will take this feedback seriously as we continue to update and roll out amenities and enhancements for our guests. We look forward to the opportunity to host you again soon!

Another wonderful stay - quality standards still high

TripAdvisor rating 5.0/5

FlytheTail 02/12/2020 TripAdvisor review

My wife and I spent one night at this hotel, as a short escape from being home-bound during the pandemic. We had a fantastic stay in all regards. We booked the Sofitel romantic package, which included breakfast, a bottle of champagne, romantic gift, and late check-out. Rather than chocolate-covered strawberries as the welcome gift, they put a trail of rose petals from the door to the bed, and created a giant heart made with more rose petals. My wife loved it. A bottle of champagne was already in the room too. While there was an initial misunderstanding, the operations manager elevated our experience to ensure we had a magnificent stay, and that we did. The hotel has many health safety precautions in place and we felt safe the entire time. The large room was clean and everything was in working order. The decor is inspiring, with many high-end touches. We also had a nice view of downtown from the 31st floor. I was glad that Le Bar was open for take-away drinks. I ordered two cocktails and they were served in their usual glass barware for me to take back to our room. Their restaurant was also open for take-away orders. I placed our breakfast order with the front desk, then received a call shortly thereafter when the food was ready for pick-up. The eggs were done to perfection, the potatoes were well seasoned, and the bacon and sausage were fantastic. Toast, juice, and condiments were also provided. I had another enjoyable stay and look forward to returning again to my favorite hotel in Chicago.

Dear Flythe Tail, Thank you so much for staying with us for your short escape! We are delighted to hear you enjoyed your stay and experienced the true spirit of our colleagues making guests feel special. And while the dining experience may have to look different these days, we're still committed to making each bite truly delicious - as you experienced! We look forward to welcoming you back the next time you come to town.

5 Star Service

TripAdvisor rating 5.0/5

sarahthomasconsu2020 19/08/2020 TripAdvisor review

I couldn’t be more delighted than with the service we received upon our first stay at this property. The staff were friendly and accommodating. The hotel was clean and well prepped for the unique needs of a traveler during this pandemic. Hotel breakfast was delicious and I wished I would have tried it out first day there, as then I would have ordered it every day. Make sure to have a staff member show you you all of the lights and motorized shade function in the suites as they can be tricky and can seem like they are malfunctioning. You just need a quick tutorial and you’ll be all set. I look forward to future visits to this property.

Dear sarahthomasconsu2020, Thank you so much for sharing your experience with us! We are thrilled to hear that our staff went above and beyond. And we're delighted to know you enjoy Chef Cliff's delicious breakfast. We hope you'll make us your first choice whenever your travels bring you to Chicago next.

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