Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,124 reviews

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
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Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,124 reviews

TripAdvisor Rating  4.6/5  5,614 reviews

Certificate of excellence 2025

Disappointing

TripAdvisor rating 1.0/5

E B Friends getaway - TripAdvisor review

Used to be a great hotel for me until being woken up at night about possible smoking in my room, was told someone would come up and look through my room. That was at 11:30 pm and I was by myself, so that really scared me. Well, no one came and the next am the manager said guest lie a lot about smoking. I have never smoked or vaped or anything. So I guess I will not return unfortunately. All other staff was nice, but just shows how someone can really ruin your trip. My anxiety was through the roof thinking of being by myself in the room at close to midnight, but I guess no one showed up anyways or even informed me that no one was coming after all.

Chicago dec 2025

TripAdvisor rating 5.0/5

maurizio c Business - TripAdvisor review

Fantatstic stay on Sofitel Chicago. nice position and very nice hotel.the bar are nice and the service too.

Perfect location, wonderful experience

TripAdvisor rating 5.0/5

Karen F Families - TripAdvisor review

We were in town for a wedding and chose to stay at the Sofitel due to it's proximity to the church and reception venue. From the moment you arrive, the staff greets you with exceptional service including the valet parking attendants, bell hops, and front desk staff. The lobby was beautiful and welcoming and our room was perfect. We were on the 28th floor with a really nice view of the city. Beds were super comfortable and all the amenities needed were included. Since it was December, the hotel was decorated nicely for the holiday. Will definitely stay again on our next visit to the city.

Elegance and class abound here

TripAdvisor rating 5.0/5

Scubalot Business - TripAdvisor review

In a city of skyscrapers, this Sofitel stands tall for many reasons. Most particularly, for the concierge services rendered flawlessly by Alem. His grace and dignity are immediately apparent, and his charisma adds to the experience. There is no box to be checked on this review that captures the sense that this hotel and this concierge define one another in the most positive sense. We look forward to our next visit to Alem's Sofitel.

Bonjour Scubalot, Thank you for your thoughtful review and for highlighting the elegance and class that define the Sofitel Chicago Magnificent Mile. We are delighted to hear that your experience was positively influenced by the exceptional services provided by our concierge, Alem. His dedication to delivering impeccable service truly embodies the spirit of hospitality that we strive to maintain. It is gratifying to receive such commendation for our staff, as they play a pivotal role in creating memorable experiences for our guests. Your words reflect the commitment we have to ensuring that each visit is a unique and enjoyable one. We are thrilled to know that you look forward to returning to Sofitel Chicago, and we eagerly anticipate your next stay with us. Should you have any specific requests or preferences for your upcoming visit, please do not hesitate to inform us. We are here to assist you in any way possible. Merci, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Giancarlo D. Business - Confirmed reviews ALL

Sofitel Chicago: A High-Value Experience for a Business or Leisure traveler My recent business engagement in Chicago was significantly enhanced by the exceptional standards maintained at the Sofitel Chicago Magnificent Mile. The property successfully merges a sophisticated aesthetic with highly efficient services, making it an ideal choice for corporate and high end leisure travel where rest, productivity, and overall impressions are paramount. Exceptional Culinary and Lounge Experience The dining and lounge amenities were truly outstanding. The quality of the food offerings, whether through in-room dining or the main restaurant, was consistently excellent, demonstrating a commitment to fresh ingredients and refined preparation. The fresh flower arrangements are in a league all their own and prepared in house by a caring team member. Distinguished Service and European Flair The staff delivered service that was both impeccable and genuinely warm. The entire team operated with a distinct "European vibe"—a professional formality combined with an inherent sense of hospitality and attentiveness. This lovely staff proactively anticipated needs without being intrusive, ensuring a friction-free experience from check-in to departure. This elevated level of service subtly enhances the stay, translating directly into reduced distractions and maximum focus on business objectives. Well-Appointed and Restorative Guest Room The guest room itself was a masterclass in functional elegance. Far more than just comfortable, the room was truly well-appointed, featuring high-quality linens, sophisticated lighting controls, and ergonomic workspace areas. The meticulous design created a quiet, private sanctuary conducive to deep rest and productive work. This attention to detail—from premium amenities to soundproofing—ensured that the accommodation actively supported high performance throughout the demanding work schedule. High Return on Investment Ultimately, the Sofitel Chicago delivers high value and a strong return on investment (ROI) for corporate bookings. The combination of exceptional service, a restorative room environment, and superior business amenities (like the quality lounge) allowed for maximized productivity and minimal traveler friction. Investing in this level of quality directly supports the successful execution of business goals.

Ciao Giancarlo, this is Sven responding to your review. Thank you for your gracious review and being our esteemed and very valued guest. I will share with the team and we look forward to making more memories for all our guests. Be well, see you soon and Happy Holidays! Sven

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Other web-users rate our hotel

  • 1,290 reviews 9.6/10 Location
  • 2,110 reviews 8/10 Room
  • 2,194 reviews 8.6/10 Service
  • 18 reviews 6.6/10 WiFi
  • 754 reviews 8.1/10 Cleanliness
  • 485 reviews 8.9/10 Vibe
  • 269 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.