Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 3,938 reviews

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Description

Hotel extras

  • Steps from Magnificent Mile, luxury shopping, restaurants and downtown attractions

  • Quiet rooms despite the central location

  • Certified Sustainable Hospitality (Green Key Global - 4 Keys)

  • Locally Sourced & Seasonally Inspired Cuisine

  • Personalized Concierge Services & Premium High-Speed Wi-Fi

Our accommodation(s)

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Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

At CDA, mornings are designed to linger. Executive Chef Daniel Höfler's à la carte breakfast blends Parisian charm with local, seasonal ingredients. Each dish is thoughtfully curated, refined yet comforting for a memorable morning ritual

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,938 reviews

Customer review rating 5.0/5

Lynn S. Couples - Confirmed reviews ALL

Surprised the bedding did not have a top sheet, only a comforter. Didn't like that. The room would not cool down and I couldn't figure out the coffee maker. Loved the location, the room was very clean and the staff was very friendly. I will stay there again.

Bonjour Lynn, thank you for your kind words regarding our location and the cleanliness of your room. We are delighted to hear you enjoyed those aspects of your stay. We also appreciate your feedback regarding the bedding arrangement and the cooling concern you experienced. Our bedding is designed to provide a comfortable and streamlined guest experience and typically features a duvet-style setup without a top sheet. However, we completely understand that bedding preferences vary, and we have updated your profile to ensure a top sheet is prepared for your future stays. Additionally, we apologize for any inconvenience caused by the room temperature during your visit and appreciate you bringing this to our attention. We truly value your feedback and look forward to welcoming you back on your next visit. Warm regards, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Anjali S. Business - Confirmed reviews ALL

This might be my favorite hotel in Chicago - it's well located, super clean, everyone I interacted with on the staff was really friendly and helpful, the room was spacious and comfortable, views were great, and the gym was large, updated and had a lot of equipment. Would highly recommend!

Bonjour Anjali, thank you for your generous feedback regarding your recent stay at Sofitel Chicago Magnificent Mile. We are delighted to hear that you found our location appealing, enjoyed the comfort of your room, and appreciated the attentiveness of our staff. It is wonderful to know that our fitness facilities met your expectations as well. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Warm regards, Sofitel Chicago Magnificent Mile

Customer review rating 4.5/5

Jackie P. Families - Confirmed reviews ALL

Very nice stay. Not sure what the $25 daily amenity fee is for as we only got a couple boxes of water each day. Hardly worth $25. One big suggestion is to have a separate switch of one light in the bathroom or a night light. Having to turn on every light in the bathroom when you get up in the middle of the night is blinding!

Bonjour Jackie. thank you for sharing your feedback. We are delighted to hear you had a very nice stay with us. We also appreciate your comments regarding the amenity fee and understand your perspective. The amenity fee is intended to enhance the guest experience through a variety of included offerings, such as premium Wi-Fi access, daily bottled water, morning lobby coffee service, infused water available throughout the day, and additional amenities designed to provide added convenience and value during your stay. We regret if the inclusions did not feel worthwhile during your visit. Additionally, thank you for the thoughtful suggestion regarding the bathroom lighting. We understand how disruptive overly bright lighting can be during the night, and your feedback regarding a separate light switch or night light is greatly appreciated. Comments such as yours are valuable as we continue looking for ways to improve guest comfort and functionality within our rooms. We truly appreciate your feedback and hope to welcome you back again in the future. Warm Regards, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Andrew T. Business - Confirmed reviews ALL

I loved every minute of it.

Bonjour Andrew, thank you for your kind words regarding your recent stay with us. It is truly gratifying to know that you enjoyed every minute at our hotel. We strive to provide an exceptional experience for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for another incredible stay in the future. Warm regards, Sofitel Chicago Magnificent Mile

Customer review rating 4.5/5

Linda S. W. Business - Confirmed reviews ALL

Well located, nice rooms, friendly staff

Bonjour Linda, thank you for your positive feedback regarding your recent stay at Sofitel Chicago Magnificent Mile. We are delighted to hear that you appreciated our prime location, comfortable accommodations, and the friendliness of our staff. Your compliments motivate us to continue delivering exceptional service to all our guests. We look forward to welcoming you back in the future. Warm regards, Sofitel Chicago Magnificent Mile

Other web-users rate our hotel

  • 1,210 reviews 9.7/10 Location
  • 2,060 reviews 8/10 Room
  • 2,103 reviews 8.7/10 Service
  • 20 reviews 7.8/10 WiFi
  • 735 reviews 8.2/10 Cleanliness
  • 489 reviews 8.8/10 Vibe
  • 378 reviews 7.9/10 Food
  • 258 reviews 7.8/10 Breakfast

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