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Sofitel Chicago Magnificent Mile Hotel 5 stars

Customer review rating 4.6/5 23,873 reviews

ALLSAFE approved hotel

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Sofitel Chicago Magnificent Mile
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+ 19 Services

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 chicago
united states

Tel: +13123244000

Fax: (+1)3123244026

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :  36 N/A

  • CHICAGO :  66 N/A

  • SHERIDAN :  151 N/A

  • BLUE LINE :  CHICAGO

  • RED LINE :  CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

LE BAR

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,873 reviews

TripAdvisor Rating 4.5/5

5,091 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not what’s expected!

TripAdvisor rating 3.0/5

antonyainsworth Business - 23/09/2021 TripAdvisor review

Having stayed at this hotel many times and over many years this wasn’t what I’d expect from the hotel. Terrible check in (I was bounced between 3 different people all of which didnt understand the process) I pointed out that I was a Diamond level guest which fell on deaf ears. I was told “next time book through our website “ I explained I was on business travel and my firm one of the largest in Chicagoland mandates Amex travel. I received an ok room but not offered any special service. Two weeks later I still have no record of my stay or points. Irony is the booking did show up on the Accord website . Still does.

Great stay

Customer review rating 4.0/5

Michael Couples - 21/09/2021 Confirmed reviews ALL

n/a

Bed was very uncomfortable.

Customer review rating 3.0/5

Jared D. Couples - 20/09/2021 Confirmed reviews ALL

All was wonderful, except that the bed was very uncomfortable. I believe it is a one off as others in our group had perfectly fine beds but you should replace the bed in room 1006.

Good stay

Customer review rating 4.0/5

Jp Couples - 20/09/2021 Confirmed reviews ALL

A very good stay - first time we have not been in a Jr. Suite (no upgrades available this weekend), and we really missed the extra room in the suite. As usual staff customer service was excellent and everyone very helpful. We felt very sorry for desk staff who tried to get us taxis for various dinner reservations, but the taxis just didn't show...not Sofitel's fault, taxi company's overwhelmed and/or under staffed we guess. Thanks for a nice weekend!

Beautiful hotel

Customer review rating 4.0/5

Cheryl B. Families - 20/09/2021 Confirmed reviews ALL

“Comfy” beds! Friendly staff

Great customer service

Customer review rating 4.0/5

Ronda Families - 19/09/2021 Confirmed reviews ALL

It was a nice hotel in a great location. But what made it special was the customer service I received. I emailed several times asking questions before I got there and they were so helpful. And that Service continued while we were there always providing answers to make our stay in Chicago that much better.

Wonderful Weekend

Customer review rating 5.0/5

Dmc Families - 19/09/2021 Confirmed reviews ALL

Every staff member was pleasant, kind, accommodating and helped to make our weekend memorable. From the valets, to the front desk staff, to housekeeping and the wait staff at Le Bar, everyone went above and beyond our expectations.

Great location with excellent service.

Customer review rating 4.5/5

Alex M. Couples - 18/09/2021 Confirmed reviews ALL

In town to celebrate my 30th birthday. Loved the area, great service, clean room, comfy bed, helpful concierge, good food, and loved the bar. Really wish there was a refrigerator in the room

Customer review rating 4.5/5

Gary H. Couples - 17/09/2021 Confirmed reviews ALL

Nice hotel. Well located. Very quiet...even from street noise. Staff was professional and even upgraded my room when asked.

Great staff, modern, great location.

Customer review rating 5.0/5

Alex D. Couples - 17/09/2021 Confirmed reviews ALL

I love this hotel. It’s my hotel or choice when in Chicago. Quiet rooms; designed well and great views. Will be back soon

Customer review rating 5.0/5

Co… Business - 17/09/2021 Confirmed reviews ALL

Wonderful!

Well located

Customer review rating 3.5/5

Joseph Couples - 17/09/2021 Confirmed reviews ALL

To expensive for the service and amenities. Nice hotel but not worth it for the money we paid.

Beautiful hotel, worst customer service

Customer review rating 2.0/5

Jerome B. Business - 17/09/2021 Confirmed reviews ALL

The hotel is beautiful and well located. My only complaints would be its staff and customer service. Upon checking in, the lady asked us tor $60 a night additional to have a king size bed. I mean in what world does a hotel charge to get a king size bed? I’ve been to thousands of hotel and this was a first. After a few minutes of arguments she finally decided not to charge us and gave us the king size bed. Also, dont try calling the lobby, because NO ONE will answer!! Don’t expect the room to be cleaned either because Sofitel, a supposedly 5 stars hotel do not clean the rooms unless it’s requested. Oh and if you call to request room service, expect the coldest person to take your order, and hang up on you.

Customer review rating 4.5/5

Anonymous Families - 17/09/2021 Confirmed reviews ALL

Nice clean room great view and best bed ever!

Well located

Customer review rating 5.0/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

Very good great food and drinks

Good job!

Customer review rating 4.5/5

Diane Families - 16/09/2021 Confirmed reviews ALL

The hotel is lovely, the people are helpful and friendly, all the COVID protocols were well-maintained, they responded quickly to our emergency when the electronics on the in-room safe failed and it wouldn’t open, the restaurant meals were excellent.

Well Located, Comfotable

Customer review rating 3.5/5

El P. Business - 16/09/2021 Confirmed reviews ALL

I stayed at the Mag Mile Sofitel for a full weekend a couple of weeks ago. It has a great location, good amenities and the room was very sleek and comfortable.

Luxury in Chicago

Customer review rating 5.0/5

George E. Couples - 16/09/2021 Confirmed reviews ALL

We only stay at Sofitel hotels because we appreciate excellent service and clean well maintained properties. Chicago Sofitel is in a perfect location in downtown. Easy to walk everywhere and access to the Elevated train system. We will be back.

beautiful hotel

Customer review rating 4.5/5

Anne C. Business - 16/09/2021 Confirmed reviews ALL

I stayed recently at the beautiful Sofitel Hotel for a business conference and was impressed with it's beauty and friendly , accommodating staff.

GREAT STAY

Customer review rating 5.0/5

Aoy Families - 16/09/2021 Confirmed reviews ALL

Had a great experience after the initial check in hiccup

Our most recent 20 reviews

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