Sofitel Chicago Magnificent Mile 4 stars

Customer review rating (ALL Rating) 4.6/5 4,115 reviews

Sofitel Chicago Magnificent Mile - Image 1
Sofitel Chicago Magnificent Mile - Image 2
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Sofitel Chicago Magnificent Mile - Image 4
20 East Chestnut St - Downtown, 60611 Chicago, United States

Description

Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

Our accommodation(s)

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 Chicago
United States

GPS:41.898383, -87.627573

Telephone
Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CDA

Inspired by the French way of life, CDA is a contemporary restaurant situated in Chicago’s downtown Gold Coast district and offers breakfast and lunch daily for guests and locals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,115 reviews

TripAdvisor Rating  4.6/5  5,614 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Lois G. L. Families - Confirmed reviews ALL

When I called to make reservations, I was told no refunds if I needed to cancel. We live in a world where things happen at unfortunate times.

Bonjour Lois, Thank you for your kind words regarding our staff. We appreciate your understanding of our cancellation policy, which is in place to ensure operational stability. We hope to welcome you back in the future. Best regards, Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Jerome H. Families - Confirmed reviews ALL

This stay was our holiday weekend in the city. We always choose Sofitel because it is consistently top notch…great rooms and pleasant efficient staff.

Bonjour Jerome, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you consistently enjoy our accommodations and the service provided by our staff. Your feedback motivates us to maintain our high standards. Sofitel Chicago Magnificent Mile

Customer review rating 5.0/5

Michael O. Couples - Confirmed reviews ALL

We really love Sofitel. We have stayed there several times.

Bonjour Michael, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, cleanliness, and tranquility. Your continued patronage is greatly appreciated, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon. Best regards, Sofitel Chicago Magnificent Mile

Customer review rating 3.5/5

Akash T. Couples - Confirmed reviews ALL

Hotel was really great. Loved the location and overall aesthetic of the hotel. Main issue was we requested in advance of our stay a bed and bowls for our small pup that we brought with us on our stay. I was told that would be noted and provided in our room upon arrival. Unfortunately nothing was provided. On our second day we requested housekeeping to tidy up the room and they never showed up. For a five star hotel we expected a little more on the hospitality front. No other complaints. Hotel and staff were great.

Bonjour Akash, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location and the overall aesthetic of the hotel. However, I sincerely apologize for the inconveniences you experienced regarding the pet amenities and housekeeping service. It is always our goal to meet the expectations of our guests, especially in terms of hospitality. Your comments have been noted and will be reviewed with our team to ensure we deliver a more seamless experience in the future. We appreciate your kind words about our hotel and staff, and we hope to have the opportunity to welcome you back for an even better stay. Best regards, Sofitel Chicago Magnificent Mile

Customer review rating 4.5/5

Jeffrey P. Couples - Confirmed reviews ALL

Easy check-in, modern clean rooms, great location

Bonjour Jeffrey, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the easy check-in process, our modern and clean rooms, as well as our prime location. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Sofitel Chicago Magnificent Mile

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Other web-users rate our hotel

  • 1,286 reviews 9.6/10 Location
  • 2,103 reviews 8/10 Room
  • 2,186 reviews 8.6/10 Service
  • 18 reviews 6.6/10 WiFi
  • 756 reviews 8.1/10 Cleanliness
  • 487 reviews 8.9/10 Vibe
  • 396 reviews 8/10 Food
  • 270 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.