Sofitel Chicago Magnificent Mile

Sofitel Chicago Magnificent Mile 5 stars

Customer review rating (ALL Rating) 4.5/5 3,081 reviews

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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611 CHICAGO
United States

GPS:41.898383, -87.627573

Telephone +1 312-324-4000

Fax +1 312-324-4026

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

CDA

Executive Chef Cliff Crawford brings a new dining experience to Sofitel Chicago Magnificent Mile. CDA, the property's reinvented lobby-level restaurant, is a neighborhood meeting place that features Mediterranean small plates.

Our accommodation(s)

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,081 reviews

TripAdvisor Rating  4.5/5  5,265 reviews

Sofitel stay-Nov 13-16

TripAdvisor rating 5.0/5

JR112022 Business - TripAdvisor review

Room accommodations, meeting room and group meals were well administered and planned with sufficient pleasant staff to make the event a success. Hotel staff were efficient and helpful. The location is great and close to restaurants and drugstores. The wi-fi connections were stable without annoying disconnects. The training at your hotel was a great experience.

Bonjour JR112022, Thank you for your amazing review! I'm so glad that you enjoyed your stay with us and that your training was a success! We look forward to welcoming you home the next time your travels bring you to Chicago. Merci! Morgan Cohen Guest Experience Manager

Friendly Staff

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Everyone at the hotel was very friendly, our room was great! Loved the view! Loved the location!

A place I keep coming back to...

Customer review rating 4.0/5

B. R. Business - Confirmed reviews ALL

I stay at the hotel when I have conferences in Chicago. I enjoyed my stay for the most part. I do think there were a couple of lapses in service which I attribute to the fact that every hotel in the US is short-staffed right now. They were not serious enough to worry about. I will be back.

Amazing location, excellent Room

Customer review rating 4.5/5

Colm B. Business - Confirmed reviews ALL

Sofitel is in the one of the most beautiful parts of Chicago. I was able to walk to and from the conference I was attending. The room I stayed in was perfect to get some extra work done remotely so I stay in touch with my day to day job.

Bonsoir M B., Thank you for taking the time to share your comments regarding your stay at Sofitel Chicago Magnificent Mile. We are delighted to know that you enjoyed your stay with us and we would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://www.tripadvisor.com/Hotel_Review-g35805-d236299-Reviews-Sofitel_Chicago_Magnificent_Mile-Chicago_Illinois.html If you are not already a member of our loyalty program, and if you believe that you will stay with us or at another Accor property again in the future, I recommend that you become a member of our guest recognition program, ALL - Accor Live Limitless. Membership is free, and the more frequently you stay with us, the more opportunities you will have for room upgrades, late check-outs, and other exclusive VIP services. If you would like to become a member, simply respond to this email and your membership information will be sent to you shortly. Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Morgan Cohen Chef Concierge & Guest Experience Manager Sofitel Chicago Magnificent Mile Mo…

The hotel is beautiful and the room was great!

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Enjoyed my stay. However, I was there on an exchange of service voucher and the person who checked me in didn't seem to know how I was to use the voucher for food and drink services. Hopefully everything will be ok and I will not see charge on my card.

Dear Dewana S., Thank you for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please rest assured that we have shared your encouraging message with our team and have recognized Kiara and Jes for the outstanding service they provided. Please be advised that I have ensured nothing has been charged to your card, as you did have the complementary exchange voucher from Housekeeping Week. If you have not already done so, we would really appreciate it if you took a few minutes to share your review with other travelers on our tripadvisor page: https://www.tripadvisor.com/Hotel_Review-g35805-d236299-Reviews-Sofitel_Chicago_Magnificent_Mile-Chicago_Illinois.html Our relationship with you, our guest, is of utmost importance to us, and I am very glad to know that you enjoyed your stay with us. I look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Morgan Cohen Chef Concierge & Guest Experience Manager Sofitel Chicago Magnificent Mile Mo…

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Other web-users rate our hotel

  • 821 reviews 9.4/10 Location
  • 1,406 reviews 7.8/10 Room
  • 1,463 reviews 8.1/10 Service
  • 18 reviews 7/10 WiFi
  • 523 reviews 7.3/10 Cleanliness
  • 329 reviews 8.9/10 Vibe
  • 140 reviews 6.9/10 Breakfast
  • 10 reviews 1.1/10 Pool

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