Swissôtel Chicago 4 stars

Customer review rating (ALL Rating) 4.4/5 2,376 reviews

Hotel extras

  • Labelled ALLSAFE

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

ALLSAFE approved hotel

Our accommodation(s)

You'll feel right at home in the heart of the Windy City in one of our 662 spacious rooms, suites and lofts. Savour sweeping views amid functional, Alpine-inspired interior design, luxe amenities and up-to-the-minute entertainment technology.

Hotel location

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

GPS:41.88728, -87.619378

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,376 reviews

TripAdvisor Rating  4.0/5  6,211 reviews

Fab Stay !

TripAdvisor rating 5.0/5

Maps264834 TripAdvisor review

We were greeted by Bernard who was very friendly as well as professional! I told him it was my 75th B'Day and he gave us an upgrade for our two day stay. Then we met Pearl who provided us with extra hangers and wash cloths with a very pleasant and friendly attitude. The hotel is beautiful, well kept, and has a fab bar/restaurant area! Absolutely a wonderful experience!! Will stay again!!!

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Bernard, Pearl and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Valet

TripAdvisor rating 5.0/5

Ellen M TripAdvisor review

Wonderful experience. Larry from valet brought our car up in a timely manner. He put our luggage in the trunk and opened the car door for us. He was such a pleasure to interact with. Thank you so much to Larry, we really appreciated your help.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Larry and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Exceptional Service as always

TripAdvisor rating 5.0/5

Bruno G TripAdvisor review

This continues to be one of my favorite places to stay. The service was excellent as always. I'd like to specifically call out Cedric from the car valet service. He was excellent and I really appreciate him! Nice job overall

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Best place to stay in Chi-town!

TripAdvisor rating 5.0/5

Pathfinder815910 TripAdvisor review

Adrian at the Palm was fantastic! Food was superb. I recommend the homemade granola ❤️. Roberto at the Swisshôtel bar was fantastic. Great service, friendly, attentive! I will absolutely stay here again! Clean and beautiful rooms, fast and outstanding in room dining.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Adrian, Roberto and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Always our 1st choice place to stay

TripAdvisor rating 5.0/5

Brooke L TripAdvisor review

Swissotel is always an amazing stay! Very clean, great rooms, staff is awesome. Close to everything you need and Millennium Park. Shoutout to Cedric in Valet - he did an amazing job, had a wonderful attitude and spirit!

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,060 reviews 8.1/10 Location
  • 1,685 reviews 8.4/10 Room
  • 1,446 reviews 7.5/10 Service
  • 27 reviews 5.8/10 WiFi
  • 593 reviews 7.7/10 Cleanliness
  • 444 reviews 8.1/10 Comfort
  • 400 reviews 7.7/10 Amenities
  • 346 reviews 4.2/10 Value

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