Swissôtel Chicago

Swissôtel Chicago 4 stars

Customer review rating (ALL Rating) 4.3/5 1,598 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

ALLSAFE approved hotel

Hotel location

Swissôtel Chicago

323 East Upper Wacker Drive
60601-9722 CHICAGO
United States

  • By plane

    CHICAGO MIDWAY INTERNATIONAL APT At 20.92km / 13 miles

  • By plane

    CHICAGO O'HARE INTL AIRPORT   At 30.58km / 19 miles

GPS:41.88728, -87.619378

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

You'll feel right at home in the heart of the Windy City in one of our 662 spacious rooms, suites and lofts. Savour sweeping views amid functional, Alpine-inspired interior design, luxe amenities and up-to-the-minute entertainment technology.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,598 reviews

TripAdvisor Rating  4.0/5  5,961 reviews

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Lovely room. Amazing view. Easy access to room. Not a big deal but the sink faucet wouldn’t let me run the hot and cold water at the same time. Therefore it was either hot water or cold water. It was minor. The bed… oh my gosh. It was the best ever! I wish I could have taken it home!

Dear Cathryn C., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Nice room

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice hotel did not use many services. Only complaint was that the Caesar Salad was bland.

Dear Andrew B., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Well located

Customer review rating 4.5/5

Kristin Solo - Confirmed reviews ALL

Quick trip. Would like to come stay longer

Dear Kristin P., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Great stay and location with very helpful staff

Customer review rating 5.0/5

Robert L. Business - Confirmed reviews ALL

Easy. Nothing was a hurdle to go over. All aspects of the stay went well.

Dear Robert L., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

Safety Director

Customer review rating 4.5/5

Blaine Business - Confirmed reviews ALL

Very awesome

Dear Blaine L., We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfred Batio

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