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Rooms with a view. Each of our 662 rooms offers fabulous views including the Chicago skyline, Lake Michigan, Navy Pier and Millennium Park. Guest rooms feature a specialty Swiss Comfort Bed, 42-inch HD TV, a frameless glass shower
Check-in from 15h00
Check out up to 12h00
Paying
323 East Upper Wacker Drive
60601-9722 chicago
united states
Check-in from 15h00
Check out up to 12h00
Each of our 662 rooms feature a specialty Swiss Comfort Bed, 37 inch HD TV, Keurig coffee maker and frame-less glass shower stall.
Number of meeting rooms: 22
Maximum size: 4,267 m²
Maximum capacity: 1365 people
Maximum banquet capacity: 500 people
Good Stay Despite Lockdown
Bob Couples - 21/01/2021 Confirmed reviews ALL
Beautiful two double bed executive suite. Room was clean. Beautiful view. Great service despite lockdown. Everyone was as nice and as helpful as possible. Two points to make it even better. Offer the full food menu from Palms for in-room dinning. Also, the walk-in shower near the entryway had a bad stain on floor. I normally wouldn’t mind and I’m sure the shower was clean, but it gave the appearance that was not clean.
Great location, fantastic views and excellent service
P. Couples - 21/01/2021 Confirmed reviews ALL
We stayed for a few days in a suite so that we could both rest and work and not get in they way of each other. The room was perfect. The bed was SO comfortable and great amenities. We will be back. Thank you!
Horrible
Valente G. Families - 16/01/2021 Confirmed reviews ALL
Waited 3 hours to check in. Reserved a spot for their restaurant and I couldn’t even eat their because of the line. Customer staff were horrible. The parking spot filled with piss and ghetto. Horrible and will never recommend this spot to anyone. The week before I stayed at the London house and it was amazing felt like a king. Luxury. They’ll park your own car. Amazing restaurant. Amazing staff AND CHEAPER! swissotel is a horrible hotel. They also charged me 2x so I ended up paying $1,400. They don’t answer the phone. Horrible.
We’ll located, beautiful view
Maria R. Couples - 14/01/2021 Confirmed reviews ALL
Amidst this pandemic we enjoyed the stay and the comfort of the room.
Bad stay
Tyler S. Couples - 01/04/2020 Confirmed reviews ALL
They locked me and my girlfriend out of our room for almost 2 hours saying that my card never got accepted. But it did. They made me feel like it was all my fault. But in the end we figured out it was there fault. They didnt apologize or offer me anything for being locked out of my room for almost 2 hours over something they did. I dont know if I'll ever return.
Our most recent 20 reviews
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