Fairmont Chicago, Millenium Park 4 stars

Customer review rating (ALL Rating) 4.2/5 3,984 reviews

Fairmont Chicago, Millenium Park - Image 1
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Description

Hotel extras

  • World-class dining at Toro by Chef Richard Sandoval.

  • City center Chicago hotel near Millennium Park and the Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and unusually spacious luxury guest rooms

  • Easy access to airports and public transit

Our accommodation(s)

Hotel location

Fairmont Chicago, Millenium Park

200 North Columbus Drive
60601 CHICAGO
United States

GPS:41.885956, -87.621116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,984 reviews

TripAdvisor Rating  4.1/5  4,342 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Jessica D. Business - Confirmed reviews ALL

I was disappointed in the cleanliness of the room upon entering, but the rest of the hotel seemed nice.

Dear Ms. D., Thank you for your feedback. We appreciate your comments regarding our prime location and are sorry to hear that the cleanliness of your room did not meet expectations. We will take your observations into account to enhance our services. Regards, Ricardo Martinez Director of Front Office

Customer review rating 4.0/5

Kinson H. Business - Confirmed reviews ALL

Good location. Convenient to get to grocery, restaurants, park, etc. All within walking distance. Nice and clean room.

Dear H., Thank you for your kind words regarding our location and the cleanliness of your room. We are pleased to hear that you found our amenities convenient for your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Ricardo Martinez Director of Front Office

Customer review rating 0.5/5

Chan H. P. Business - Confirmed reviews ALL

Front desk lady was so rude, floor was wet with loud fan, intentionally put me in loud floor even though I asked for quiet she even said 36% operationally capacity

Dear Chan H. P., Thank you for your feedback. I regret to hear about your experience with our front desk staff and the noise level during your stay. Your comments are valuable, and I appreciate you bringing these matters to our attention. Best regards, Ricardo Martinez Director of Front Office

Customer review rating 3.0/5

Niles B. Business - Confirmed reviews ALL

The lobby was well decorated. The Rt was nice to have a Nespresso coffee maker in the room, but the furnishings were old. No USB ports well below the quality expected for a Fairmont.

Dear Mr. B., Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your recognition of our lobby and the in-room amenities. However, we regret that the furnishings did not meet your expectations and apologize for any inconvenience caused by the lack of modern features. Your comments are valuable as we strive to enhance our guests' experiences. Regards, Ricardo Martinez Director of Front Office

Customer review rating 5.0/5

Zahilys B. F. Business - Confirmed reviews ALL

EVERYTHING WAS PERFECT

Dear Ms. F., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our location to be convenient and that your experience was perfect. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Ricardo Martinez Director of Front Office

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Other web-users rate our hotel

  • 1,164 reviews 9.2/10 Location
  • 2,261 reviews 6.3/10 Room
  • 2,047 reviews 7.5/10 Service
  • 44 reviews 4.1/10 WiFi
  • 829 reviews 4.9/10 Cleanliness
  • 652 reviews 6.3/10 Amenities
  • 648 reviews 6.1/10 Vibe
  • 579 reviews 5.5/10 Food

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