Fairmont Chicago - Millennium Park

Fairmont Chicago - Millennium Park 4 stars

Customer review rating (ALL Rating) 4.3/5 1,161 reviews

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Description

Hotel extras

  • Labeled ALLSAFE

  • City center Chicago hotel near Millennium Park and the Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and unusually spacious luxury guest rooms

  • Easy access to airports and public transit

ALLSAFE approved hotel

Hotel location

Fairmont Chicago - Millennium Park

200 North Columbus Drive
60601 CHICAGO
United States

Telephone +1 312-565-8000

Fax +1 312-565-1143
  • By plane

    CHICAGO MIDWAY INTL APT  At 19.31km / 12 miles

  • By plane

    CHICAGO O'HARE INTERNATIONAL APT At 28.97km / 18 miles

GPS:41.885956, -87.621116

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COLUMBUS TAP

Columbus Tap offers an elevated, contemporary, Chef-driven, American Gastropub culinary experience while providing the fun and energy of a neighborhood pub and sports bar.

Our accommodation(s)

Luxurious oversized rooms and suites offer breathtaking views of Millennium Park and the Chicago skyline. In chic surroundings, you'll experience exclusive comforts and attentive service throughout your stay with us at our 4-star hotel in the Windy City. Experience the exclusive comforts of the Fairmont Chicago's Gold Lounge with sweeping views of Downtown Chicago, daily continental breakfast and evening appetizers. An atmosphere of contemporary elegance and sophistication.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,161 reviews

TripAdvisor Rating  4.0/5  3,888 reviews

Certificate of excellence 2022

beautiful views, centrally located, steps from the park

Customer review rating 4.5/5

Kevin G. Families - Confirmed reviews ALL

saw several sights in Chicago and it is a beautiful city.

Classy Hotel met tacky

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I always enjoyed staying at the Fairmont Chicago Hotel. It has a nice classy modern vibe with great comfort in the bedroom. However, this year it seems to have gone somewhat of the classy vibe with some bright colorful "Lakehouse" decoration that where not well integrated in the hotel and felt cheap and tacky. Their breakfast options were also not up to par with expectation. Breakfast appears to be limited to take out at the bar or using the Compass restaurant on site. The latter was definitely not prepared especially if asking for tea you receive the answer "sorry the coffee machine is not working so we do not have hot water"... as if use a simple stove to heat water was an out of this world request. The service and bedroom comfort remained excellent and that is why I still give a 7.

Dear Eric Roland Manuel G., Thank you for taking the time to tell us about your experience at the Fairmont Chicago - Millennium Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Was just okay for the money.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Two out of my 4 nights, housekeeping did not leave me coffee and the bathroom was not cleaned particularly well. Disappointing to say the least for the money spent and the type of Hotel. No discount was offered off my bill. Likely will not stay again.

Dear Rick H., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Chicago - Millennium Park. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Food and beverage and housekeeping teams in order to prevent any future occurrence. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

room excellent service outstanding very neat and clean will be return next time

Dear Michael L C., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Nice accommodations in the heart of downtown Chicago.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The room was very nice with a great view.

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

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