Fairmont Chicago - Millennium Park 4 stars

Customer review rating (ALL Rating) 4.2/5 3,503 reviews

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Description

Hotel extras

  • World-class dining at Toro by Chef Richard Sandoval.

  • City center Chicago hotel near Millennium Park and the Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and unusually spacious luxury guest rooms

  • Easy access to airports and public transit

Our accommodation(s)

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Hotel location

Fairmont Chicago - Millennium Park

200 North Columbus Drive
60601 CHICAGO
United States

GPS:41.885956, -87.621116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Toro by Chef Richard Sandoval -

Toro Chicago, from critically acclaimed Chef Richard Sandoval, is a vibrant Latin restaurant known for seamlessly blending bold South American flavors with the innovative culinary techniques of Chef Sandoval.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,503 reviews

TripAdvisor Rating  4.1/5  4,296 reviews

Certificate of excellence 2024

Terrible!

Customer review rating 0.5/5

Tina R. Couples - Confirmed reviews ALL

Dear Ms. R., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the miscommunication regarding your salutation; we strive to ensure all guests feel recognized and valued. Your comments about the cleanliness of the bathroom and the room service experience are concerning, and we take such feedback seriously as it helps us improve our services. Our team is committed to maintaining high standards, and we regret that we fell short during your visit. We appreciate your insights and hope you will reconsider your decision to stay with us in the future, as we aim to provide a more positive experience. Best regards, Tim Muhsen Director of Guest Experience

Customer review rating 5.0/5

Aisha R. Solo - Confirmed reviews ALL

Dear Aisha R., Thank you for your kind words regarding our staff. We are delighted that you had a great experience at our hotel and appreciate your recognition of our team\'s efficiency. Best regards, Fairmont Chicago - Millennium Park

Expensive, average stay

Customer review rating 2.5/5

Holly D. Friends - Confirmed reviews ALL

Dear Holly D., Thank you for sharing your experience with us. We sincerely apologize for the discomfort you faced regarding the air conditioning during your stay, as well as the security concerns related to your fiancé\'s vehicle. Please know that the safety of our guests and their belongings is of utmost importance to us. We appreciate your kind words about our room service staff, and we will certainly acknowledge their efforts. Your feedback is invaluable, and we will use it to improve our services in the future. Thank you once again for your input, and we hope to have the opportunity to welcome you back under more favorable circumstances. Best regards, Fairmont Chicago - Millennium Park

Terrible smells outside our rooms

Customer review rating 1.5/5

Troy L. Business - Confirmed reviews ALL

Dear Troy L., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear you enjoyed our location; however, we sincerely apologize for the unpleasant odor you encountered. We take cleanliness very seriously, and it is concerning to learn that this issue affected your experience. Your comments will be reviewed with our housekeeping team to ensure that we maintain the high standards our guests expect. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Tim Muhsen Director of Guest Experience.

Perfect location for us, near Art Institute.

Customer review rating 4.5/5

Fiona C. Couples - Confirmed reviews ALL

Dear Fiona C., Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our prime location, appreciated the room upgrade, and found our staff to be friendly and helpful. Your recommendation means a lot to us. Best regards, Fairmont Chicago - Millennium Park

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Other web-users rate our hotel

  • 979 reviews 9.1/10 Location
  • 1,850 reviews 6.8/10 Room
  • 1,702 reviews 7.6/10 Service
  • 40 reviews 4/10 WiFi
  • 702 reviews 5.6/10 Cleanliness
  • 545 reviews 5.9/10 Amenities
  • 454 reviews 6.2/10 Food
  • 414 reviews 3.7/10 Value

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