Fairmont Chicago, Millennium Park 4 stars

Customer review rating (ALL Rating) 4.2/5 3,961 reviews

Fairmont Chicago, Millennium Park - Image 1
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Description

Hotel extras

  • World-class dining at Toro by Chef Richard Sandoval.

  • City center Chicago hotel near Millennium Park and the Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and unusually spacious luxury guest rooms

  • Easy access to airports and public transit

Our accommodation(s)

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Room 1

Hotel location

Fairmont Chicago, Millennium Park

200 North Columbus Drive
60601 CHICAGO
United States

GPS:41.885956, -87.621116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,961 reviews

Customer review rating 5.0/5

Jiyoung K. Business - Confirmed reviews ALL

Dear Jiyoung K., Thank you for taking the time to share your feedback regarding your recent stay with us at Fairmont Chicago, Millennium Park. We are delighted to hear that you had a wonderful experience in room 3605 and appreciate your kind words about our staff. It is heartening to know that our front desk team member was able to assist you effectively, ensuring that you felt comfortable during your check-in and check-out process. We understand the importance of clear communication, and we are pleased that her efforts made a positive difference. Furthermore, we are glad to hear that our housekeeping team was supportive in helping you locate your misplaced item. Their commitment to guest satisfaction is indeed commendable. We are grateful for your kind remarks and hope to welcome you back for another memorable stay in the future. Best regards, Tim Muhsen Director of Guest Experience

Customer review rating 4.5/5

Jonathan T. Couples - Confirmed reviews ALL

Dear Mr. T., Thank you for sharing your feedback. We are delighted to hear that you enjoyed our location, dining, amenities, and the cleanliness of your room. We truly appreciate your loyalty and recommendation. We sincerely apologize that some interactions with our Front Desk team did not reflect the warm and helpful service we strive to provide. Your comments have been shared with our team for review and improvement. We appreciate your feedback and look forward to welcoming you back for another exceptional stay. Warm regards, Tim Muhsen Director of Guest Experience

Customer review rating 4.5/5

Michael G. Couples - Confirmed reviews ALL

Dear Michael G., Thank you for your kind words regarding your stay. We are delighted to hear that you found our rooms spacious and enjoyed the views and our location. Your positive feedback about our service is greatly appreciated. We look forward to welcoming you back in the future. Best regards, Fairmont Chicago, Millennium Park

Customer review rating 4.0/5

Tina G. Business - Confirmed reviews ALL

Dear Ms. G., Thank you for taking the time to share such thoughtful feedback about your recent stay with us. We are delighted to hear that you enjoyed our clean and comfortable accommodations, convenient location, and the attentive service provided by our team. It is especially rewarding to hear your kind recognition of Benjamin. We will be sure to share your compliments with him—he will be thrilled to know that his warm hospitality, thoughtful assistance, and personal attention helped make your stay memorable. We will also pass along your kind words to our Room Service team member, who will certainly appreciate your recognition. We also appreciate your constructive feedback regarding the mini-fridge, the WiFi connection, and the dusty curtains. Your comments have been shared with the appropriate teams as we continually look for ways to enhance our guests' experience. Thank you again for choosing Fairmont Chicago, Millennium Park. We hope to have the pleasure of welcoming you back on your next visit to Chicago. Warm regards, Tim Muhsen Director of Guest Experience

Customer review rating 4.0/5

Polly B. Business - Confirmed reviews ALL

Dear Ms. B., Thank you for taking the time to share your thoughtful feedback following your stay at Fairmont Chicago, Millennium Park. We are delighted to hear that you enjoyed our prime location, with easy access to Millennium Park, the Art Institute, theaters, restaurants, and nearby conveniences. We are pleased that your arrival experience was seamless and that our team was able to accommodate your early check-in. It is also wonderful to know that you found your room clean and appreciated our housekeeping service, as well as our sustainability efforts, including our recycling initiatives and reduced use of single-use toiletry bottles. Thank you as well for sharing your comments regarding the bathroom sink and the lack of a mini-fridge in your room. We appreciate your feedback and are always looking for ways to enhance our guest experience. We are glad our team was able to address the sink issue promptly during your stay. It was a pleasure having you with us, and we hope to welcome you back to Fairmont Chicago, Millennium Park on your next visit to Chicago. Warm regards, Tim Muhsen Director of Guest Experience

Other web-users rate our hotel

  • 1,128 reviews 9.4/10 Location
  • 2,270 reviews 6.4/10 Room
  • 2,073 reviews 7.7/10 Service
  • 35 reviews 2.8/10 WiFi
  • 863 reviews 5/10 Cleanliness
  • 657 reviews 6/10 Vibe
  • 648 reviews 6/10 Amenities
  • 608 reviews 5.9/10 Food

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