Fairmont Chicago - Millennium Park 4 stars

Customer review rating (ALL Rating) 4.3/5 8,307 reviews

ALLSAFE approved hotel

Information message

Fairmont Chicago - Millennium Park
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • City center Chicago hotel near Millennium Park and the Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and unusually spacious luxury g uest rooms

  • Easy access to airports and public transit

Hotel location

Fairmont Chicago - Millennium Park

200 North Columbus Drive
60601 chicago
united states

Fax: (+1)3125651143

Check-in from 15h00

Check out up to 12h00

  • By plane

    CHICAGO MIDWAY INTL APT  At 19.31km / 12 miles

  • By plane

    CHICAGO O'HARE INTERNATIONAL APT At 28.97km / 18 miles

GPS:41.885956, -87.621116

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COLUMBUS TAP

Columbus Tap offers an elevated, contemporary, Chef-driven, American Gastropub culinary experience while providing the fun and energy of a neighborhood pub and sports bar.

Our accommodation(s)

Luxurious oversized rooms and suites offer breathtaking views of Millennium Park and the Chicago skyline. In chic surroundings, you'll experience exclusive comforts and attentive service throughout your stay with us at our 4-star hotel in the Windy City. Experience the exclusive comforts of the Fairmont Chicago's Gold Lounge with sweeping views of Downtown Chicago, daily continental breakfast and evening appetizers. An atmosphere of contemporary elegance and sophistication.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,489

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 1250 people

Find out more

Our guest reviews for
Fairmont Chicago - Millennium Park

100% genuine reviews from our guests

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ALL Rating 4.3/5

8,307 reviews

TripAdvisor Rating 4.0/5

3,848 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, and very comfortable stay.

Customer review rating 5.0/5

Jerome C. Couples - 14/01/2022 Confirmed reviews ALL

Our stay was excellent as always. Very convenient access to the malls and restaurant's

Dear Jerome C., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Very busy over the holiday

Customer review rating 4.0/5

Emily G. Families - 13/01/2022 Confirmed reviews ALL

We were visiting for a NYE wedding and there were multiple weddings taking place at the hotel this weekend. We were lucky that we were able to check in early before the crowds. By the end of the day, we saw a line out the door for check-in. Because of the influx of check-ins and holiday, we weren't able to get the info we needed for our nanny camera to work in the hotel room (need a password protected wifi instead of the open network that is readily available). Because of this we didn't feel comfortable leaving the little one in the room during the wedding so my husband had to stay back. It was unfortuate and we've been able to get this working in every other hotel we've stayed at. In the future we will make sure to get that info right when we arrive in the event that the hotel gets too busy later in the day again. Other than that, the stay was nice, they were able to provide a crib and fridge for the baby's milk.

Dear Emily G., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

good overnight stay

Customer review rating 5.0/5

Cristina M. Friends - 12/01/2022 Confirmed reviews ALL

Stayed 1 night for NYE/ wedding celebration. Rooms were very clean, service was quick & workers were very nice

Dear Cristina M., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Great stay

Customer review rating 5.0/5

Jacob Couples - 12/01/2022 Confirmed reviews ALL

Had a great time on New Years

Dear Jacob R., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Wonderful Service

Customer review rating 5.0/5

Rachel P. Families - 12/01/2022 Confirmed reviews ALL

We stayed for two nights in a one bedroom suite with our two toddler aged children. The suite was a great size for our family and all the accessories that come with young ones (stroller, pack and play, etc.). Even with the strict COVID rules, the staff still maintained a welcoming environment with customer service at the highest level. We hope to have another opportunity to visit soon.

Dear Rachel P., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Nice hotel

Customer review rating 4.0/5

Ben Couples - 12/01/2022 Confirmed reviews ALL

I enjoyed the hotel stay and the location compared to everything was great. Nice view of the city and great hospitality.

Dear Benjamin C., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Breathtaking

Customer review rating 5.0/5

Karen L. Couples - 12/01/2022 Confirmed reviews ALL

Everything from the friendly service staff to the overall ambiance was perfect.

Dear Karen L., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Well Located

Customer review rating 2.5/5

Lori J. Couples - 12/01/2022 Confirmed reviews ALL

Service was not t9o the standard of Accor/Fairmont - lots of hiccups

Dear Lori J., Thank you for taking the time to share your comments concerning your stay at the Fairmont Chicago - Millennium Park. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Zulaa Ariunaa Winkler Rooms Operations Manager Fairmont Chicago, Millennium Park 200 N. Columbus Drive Chicago, IL 60601 T +1 31… F +1 31… www.fairmont.com/chicago

Location, Location, Location

Customer review rating 5.0/5

Nancy H. Couples - 08/01/2022 Confirmed reviews ALL

Perfect experience. We appreciated that an attendant parked our car. Check in process was easy. Room was super clean and comfortable. We were able to easily walk to Millennium Park and enjoy the Bean, ice rink and viewing of the Christmas tree and skyline. We attended a fabulous Wedding on site which was a spectacular New Year’s Eve.

Dear Nancy H., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Wedding weekend

Customer review rating 4.5/5

Mbc Families - 08/01/2022 Confirmed reviews ALL

We checked in on Thursday and checked out on Sunday. We loved the location and ability to walk to the Millenium park and other popular places like Wildberry. We were very impressed with the ease of check in, the beautiful lobby and the overall cleanliness. Our room: our room was wonderful, very spacious for Family of 4. Being that we have young children it can require that we bring some essential snacks. I did not like that the fridge did not allow for us to store our items. Not family friendly in that regard. The beds were very comfy however the pillows were probably among the worst we’ve slept on. We were surprised by the low quality of the pillows, our daughters even made a comment. Front desk: was always super helpful and prompt with request such as additional towels and toilet paper. Wedding: our friends got married, the venue was outstanding. The bartenders at the wedding did an exceptional job. Overall, great hotel, would visit again once our daughters are older.

Dear Miriam C., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, please know, refrigerators are available upon request. For your next stay with us, please let us know upon arrival and we will be happy to send one to the room Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Comfortable, safe and welcoming experience.

Customer review rating 5.0/5

Mr. C. Families - 08/01/2022 Confirmed reviews ALL

We stayed as a family over NYE weekend and the service was great. Everyone was so kind. All employees I met were either socially distant or wearing a mask. Every time you called for any service (front desk, housekeeping, in-room dining) they always addressed you by name and they were patient and helpful. The beds were comfortable and the rooms were clean. The only negative was the comfort of the pillows as I needed to stack all 4 pillows to make you 1 comfortable one, but who knows maybe others like super plush pillows. Either way, it was a great experience and would recommend to others due its location and overall service.

Dear Ricardo C., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Short but fine.

Customer review rating 3.5/5

Patricia R. Friends - 07/01/2022 Confirmed reviews ALL

We were there for a wedding and stayed overnight. Our shower head was not great, stream was not full and it leaked under the shower door. Room was nice and well appointed. Would have liked some plastic glasses and to go coffee cups with lids as we all know that the glassware in hotel rooms are not cleaned and sterilized after each stay. Wedding food was excellent. Room was large and staff seemed friendly. Sadly, we will not be going to any hotels or venues in the city of Chicago until these ridiculous mandates are lifted. When will people learn? These are not laws.

Dear Patricia R., Thank you for taking the time to tell us about your experience at the Fairmont Chicago - Millennium Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Overall good stay

Customer review rating 4.0/5

Lauren Couples - 07/01/2022 Confirmed reviews ALL

Very clean, nicely decorated for the season. Pleasant staff and overall great stay. Valet is extremely overpriced and that is the only negative.

Dear Ms. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Well located for visiting Chicago's main attractions

Customer review rating 4.5/5

Robert A. Families - 07/01/2022 Confirmed reviews ALL

Warm welcome and felt really appreciated by the management and staff of the hotel.

Dear Robert A., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director Of Guest Experience Fairmont Chicago, Millennium Park 200 North Columbus Drive Chicago, Illinois United States 60601 Tel +1… Fax +1… Please visit AllStayWell.com

Wonderful staff

Customer review rating 5.0/5

Jeps Families - 07/01/2022 Confirmed reviews ALL

All the employees at Fairmont are sooo wonderful! Everyone seems to genuinely love their job and are true “people persons”! To name a few, Keegan (front desk), Moe, Marisa & EVERYONE in Columbus Tap, Steve (concierge desk), our hardworking girls on floor 31 (did not get names). Fairmont must hire the best because I have never met a kinder, friendly, hardworking group of employees…over a full house holiday weekend! They truly made our trip the BEST experience! Fairmont Millennium is in a great location to all Chicago has to offer! Now that I have experienced the best, this will be our new city stay!

Dear Eileen S., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director Of Guest Experience Fairmont Chicago, Millennium Park 200 North Columbus Drive Chicago, Illinois United States 60601 Tel +1… Fax +1… Please visit AllStayWell.com

A great location and hotel.

Customer review rating 5.0/5

Chocobaubles Families - 05/01/2022 Confirmed reviews ALL

Came in for a quick Christmas stay. I've stayed here in November as well. The rooms were discounted, but we were upgraded and treated very well. The environment is clean and safe (although had to ride an elevator with a hideous unmasked older couple in November). The rooms are well appointed and lovely (if a little dated). Quality of food is excellent. Valet services also excellent.

Dear Kathleen S., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Wonderful Cuatomer Service

Customer review rating 5.0/5

Jesus R. Families - 05/01/2022 Confirmed reviews ALL

Christmas weekend felt special from the bellhop to Jesus at the Gold Club. It was beautifully decorated and we also indulged in the Lodge Fondue ans S’mores package it was adorable

Dear Jesus R., We very much appreciate your comments regarding your stay at the Fairmont Chicago - Millennium Park. It is always a pleasure to receive positive feedback. I will share your comments with Mandana and Jesus and celebrate with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brisceida Ramirez Director, Guest Experience FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601 T 31… F 31… E: br… fairmont.com/chicago

Very Nice Hotel

TripAdvisor rating 4.0/5

Paul W Couples - 27/12/2017 TripAdvisor review

We have stayed at the Fairmont Hotel several times in the past. It once had beautiful views of the city but is now surrounded by other buildings. Still it is a nice hotel. Our only negative was that I had purchased a spa treatment for my wife. The treatments were fine but the desk attendant told her how much she was expected to tip because we had gotten such a good price on the package. This was out of order in our opinion.

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