Hotel Le Royal Lyon-MGallery

Hotel Le Royal Lyon-MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 1,148 reviews

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Description

Hotel extras

  • La Maison Lyonnaise par Excellence

  • Exciting flavors

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

Hotel location

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
France

  • BUS:  C5-C9-C10-C12 BELLECOUR

  • GARE DE VAISE-GARE DE VENISSIEUX:  D BELLECOUR

  • PERRACHE-LAURENT BONNEVAY:  A BELLECOUR

  • By plane

    LYON SAINT-EXUPERY At 36km / 22 miles

  • By helicopter

    Lyon Bron At 15km / 9 miles

  • By car

    Centre ville Bellecour A6 At 4km / 2 miles

  • By car

    LYON CENTRE At nullkm / null miles

  • By train

    LA PART DIEU. At 5km / 3 miles

  • By train

    PERRACHE. At 1km / 0 miles

GPS:45.756364, 4.833253

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service. 72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

Our guest reviews

Our guest reviews for
Hotel Le Royal Lyon-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,148 reviews

TripAdvisor Rating  4.0/5  1,830 reviews

Certificate of excellence 2022

my expectations were a bit higher, but service was charming

Customer review rating 3.5/5

Alex Business - Confirmed reviews ALL

it's a 5 stars hotel well located in the heart of Lyon. The service and attention is excellent, and feeling welcome. You feel the quality of the property and the high skilled personnel. My experience this time was not that good because first my online checkin from the app was not working well and been charged. So did the regular checkin a bit worried about the charges. Didn't received any perks on being a gold member, nor a room upgrade. My room was correct, located in the 4th floor and "views" to the interior patio, better to have curtains all day shut. Bathroom needs a review. There's a step near the wc that is a pain, and the bagnoire has a huge high to step in. Breakfast was good. Service attention was very good and plenty of choice. Check-out was crowded and as was not able to do my online checkout was really slow but charming. Again attention was really good, but 20 minutes for a check out is too much. And as of curiosity I received my online checkout just a moment before, so was done despite showing not available. I will come back, because I'm sure was just expectations' alignment on a well recognised property.

Customer review rating 3.5/5

Nl B. Friends - Confirmed reviews ALL

Someone else was also checked into our room after we checked in. And the water in the shower was not hot.

Only superlatives

Customer review rating 5.0/5

Adrian Couples - Confirmed reviews ALL

We were pleasantly shocked to find out that we booked at L'institut Bocuse. Everything 2as excepțional. The staff also got us a reservation at the restaurant that same evening.

Customer review rating 5.0/5

Lynn W. Couples - Confirmed reviews ALL

Beautiful place, fantastic employees

Excellent location. Comfortable and stylish hotel

Customer review rating 4.5/5

Charlotte K. Friends - Confirmed reviews ALL

Room was very comfortable and very quiet despite looking over Place Bellecour. Nice bar on the mezzanine level and good breakfast. The hotel offers good value for money in an excellent central location in Lyon. I can recommend it.

Great stay!

Customer review rating 5.0/5

Jen S. Business - Confirmed reviews ALL

The staff was very welcoming; the rooms were well appointed with comfortable beds and the breakfast was outstanding!

Great hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Beautiful room, comfortable, nice toiletries, wonderful breakfast, one helpful front desk person the rest knew very little English to be helpful

Well located and nice staff

Customer review rating 5.0/5

Peter J. G. &. W. P. Couples - Confirmed reviews ALL

Friendly staff. First visit so we had many questions …they were all answered with a smile.

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We booked the round junior suite for our honeymoon and it was a beautiful room! The reception staff were also lovely. Really enjoyed our stay there.

Great Classic Hotel, Good Location, Big Rooms and Friendly Staff

Customer review rating 5.0/5

Jim G. Couples - Confirmed reviews ALL

Clean and well maintained in the heart of everything. Made us love our Lyon experience even more! When great restaurant recommendations.

Location and service

Customer review rating 4.0/5

Mario Couples - Confirmed reviews ALL

Antoine at the bar. Charles at concierge/reception.

Easy walking to many fantastic spots.

Customer review rating 4.5/5

B K. Families - Confirmed reviews ALL

We’ll positioned for easy walking to the many interesting places nearby and restaurants and bars. The restaurant was a not to be missed experience also.

Good stay, convenient location

Customer review rating 5.0/5

Edmund Solo - Confirmed reviews ALL

I had a really wonderful stay at the Hotel Le Royal Lyon. First, the hotel staff was extremely welcoming and attentive, which always makes the experience more human. The room was very clean (freshly ironed bed linens, large bathroom and heating/cooling that didn't blast the air in your face). I stayed for 2 nights and really enjoyed their breakfast. The hotel is steps away from the Place Bellecour rapid transit station and made it very easy to explore Lyon. The surrounding neighborhoods are also very charming, with tons of shopping and places to eat. Rue de Boeuf is a short stroll away, which you'll be glad for the extra exercise after the incredible foods there

Enjoyable except for damage to suitcase

Customer review rating 3.0/5

Thomas G. Couples - Confirmed reviews ALL

Suitcase pull-along handle worked at airport and into the hotel and taken by bellman. Bellman took suitcase and brought to room and placed suitcase on stand in room, and in the morning I was not able to engage the pull mechanism. It appears that the system was damaged during the handling by hotel staff.

Well located hotel, but clearly not a 5*

TripAdvisor rating 3.0/5

Mirmus Couples - TripAdvisor review

Hotel is well located in Lyon City center, near place Bellecour. CLose to the lively shopping area and restaurant/bar scene. Price is very reasonable. Which surely explaines why when it comes to "5 stars hotel", we are very far from it... 1/ Rooms are very aging. Pictures only show the renovated bedhead with nice wallpaper, but do not get fooled the rest (furnitures & bathrooms) have not been upgraded. Welcome back to the 90's ! 2/ Service is disorganized and unpleasant. Called for a early checkin, was told I will be contacted back in 10 minutes, but no one called back, and obviously the next day upon check-in at 14h45 our room was not ready... Minibar was not replenished, and we had to ask for it. The welcome for Platimum members is barely personalized nor acknoewledge (just got a drink voucher without much info on their bar...).

Dear Maéva.J, We thank you for your feedback on our house in Lyon. We apologize for the inconvenience caused. Concerning the architecture and the decoration of our rooms we wanted to play the card of a traditional hotel, however all our furniture are functional and our maintenance teams are ready to intervene at any time if a problem would occur. Your feedback allows us to improve our services, this one has been passed on to our head of reception so that he can re-sensitize his team. We hope that this experience will not affect your loyalty to our hotel and we would like to see you again very soon. Sincerely, Louise Guest Relation

The place to stay in Lyon

TripAdvisor rating 4.0/5

vijayphadke Business - TripAdvisor review

We have stayed here several times & this was the 5th that was as good as all the previous ones. We were lucky to get a table at the Institute Restaurant that made our visit event more pleasant. Director Jean Christophe was very talented & knowledgable in explaining the food & the sites of Lyon. Located most ideally in Lyon at Bellcour. Surrounded by beautiful shops , museums nearby and almost everywhere walkable. The staff is very helpful with directions & recommending good typical Lyonaise rests. The BF is sumptuous worth it. There is one thing that the management needs to look into is to hand hold the students that are virtually managing the place. More senior managers at hand will make services even more professional. The room should have been checked for broken mirrors in the Bath for example.. This is not a critic of the students - far from it - but a Hotel needs senior managers at hand in more numbers. Excellent place to be. VP

First visit to Lyon, excellent impression

TripAdvisor rating 5.0/5

asiaschlos TripAdvisor review

Professional welcome with personal touch. Well educated staff, always friendly and helpfull. Bar managerhighly professional and knowledgeable. Share his knowledge of the city with us. Location of the hotel at Bellecourt is the best for guest who wants to explore the city in all directions.

almost perfect

TripAdvisor rating 5.0/5

ombra_11 TripAdvisor review

I will start with the only minor element of our stay: the 2 bathrooms in our spacious room-suite were outdated. But the I have only positive comments: location, cleanliness, breakfast, staff, overall services are perfect.

Perfect location and great boutique hotel

TripAdvisor rating 5.0/5

Katherine B Families - TripAdvisor review

Brilliant location- easy access to old town, shopping, everywhere in Lyon. Staff wonderful. Rooms very comfortable as well as having old world charm. Luxurious and very french. Loved the windows were doubled- so no sound got into the room at all- which was surprising given the location.

Dear guest, Thank you for your nice comments about your stay. We are pleased that you have enjoyed it. We will share your review with our teams, they will be really happy. Your satisfaction is our best reward. Sincerely. Barbara Carbonnel Sales Manager.

Beautiful Hotel for Location and Foodies

TripAdvisor rating 5.0/5

Discover660797 Couples - TripAdvisor review

We stayed in this hotel for one night prior to our Uniworld River Cruise. It is a beautiful hotel located next to the Chef Paul Bocuse Institute (cooking school/restaurant). The location is great and near great restaurants. We ate lunch at another Paul Bocuse restaurant, Le Sud, recommended by the hotel staff. It was the best meal of our 10 day trip. We booked the Circular Junior Suit with a panoramic view of Lyon. What a unique, beautiful, posh room. I highly recommend this hotel.

Dear guest, Thank you for sharing your experience. We are pleased that you enjoyed your stay. We look forward to welcoming you soon in Lyon. Sincerely Barbara Carbonnel Sales Manager.

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