Mercure Annecy Centre Hotel

Personnel at reception was very friendly and helpful in particular for the car park set up.

Generally a very pleasant stay. The staff were helpful when I needed medication kept cold. Only complaint was the shower drain beeded clearing and wasn't attended to as we requested, my husband ended up doing it so we vould shower without the bathroom flooding.

The hotel was modern and the staff was excellent. The bed was comfortable as were the pillows! Tge location was perfect for the train station and touring old town and lake. The breakfast was good.

Good location as it is within 5 minutes from the central station. When entering the room, the whole room smells (extremely). Could not open the windows without the thick curtains as the next door building (residential) was only 10m away and we could see everything (vice-versa). This made it difficult to air out the room. Only good thing was bring close to the station and having 24h reception.

I Like the Mercure brand of Accor for short stay. The rooms are modern, clean, the service friendly. This is also very true vor Annecy. However, if you like to undue your suitcase, there is practically no place for your cloths except for hanging your trousers/jackets. This seems to be the trend but I do not find this very customer friendly.