Mercure Annecy Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 996 reviews

Hotel extras

  • Ideal location in the heart of the town

  • 24/7 room service offer available

  • A team that knows the area inside out and will help you with the best plan

  • Buffet breakfast with local produce.

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

You'll be at home with us. All our bedrooms are designed with a cozy ambience for peaceful relaxation during your stay in Annecy. They also come with a mini bar and high-speed WIFI.

Hotel location

Mercure Annecy Centre Hotel

26 Rue Vaugelas
74000 ANNECY

GPS:45.90138, 6.123944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park


Start the day with a delicious buffet breakfast available starting at 6:30 am. Or order the continental breakfast in your room. If you're in a hurry, try the Express menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  996 reviews

TripAdvisor Rating  4.0/5  816 reviews

Good stay

Customer review rating 3.5/5

Judith V. Friends - Confirmed reviews ALL

Good location, very friendly staff, very small rooms, good mattresses, rooms smell very mouldy.

Perfect location

Customer review rating 4.5/5

Camilo Friends - Confirmed reviews ALL

Location is at the limits of old town, so easy get there. Very comfortable rooms, clean and quiet.

Service Poor

Customer review rating 1.5/5

Na Couples - Confirmed reviews ALL

We asked for a bottle opener and were advised that there was none available We had disposable cups in the room which were atrocious- we asked for cups and were advised that they were putting cups in all the rooms but once again got back to our room and cardboard cups still there disappointing for Accor member travelling Europe

Dear GLENN W., Thank you for your feedback following your recent stay with us. We understand your disappointment following the unfortunate and exceptional inconveniences you experienced during your stay. Guest satisfaction is our priority, but it seems that we failed on this occasion. We hope, however, to be able to welcome you back to our hotel so that you are not left with this poor impression. Best Regards TRUMEAU Enzo - Directeur

Great in every way.

Customer review rating 5.0/5

Grant A. Solo - Confirmed reviews ALL

The hotel is brilliantly positioned for a stroll tp the lake or to the old town. My room was such a surprise. It was superb. The reception was so willing to please & went out of her way to make sure I settled in well & gave great advice as to local eateries. And the breakfasts were great. I came away adoring Annecy & singing the praises of this hotel. I found it to be excellent value.

Dear GRANT A., Thank you for taking the time to share your very encouraging remarks with us. We are nevertheless delighted to read that you appreciated the quality! We hope that you will be able to enjoy it again on your next visit. Best Regards TRUMEAU Enzo - Director

Tired Room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Room was tired , needs updating if it's being classed as superior, it isn't. Safe didn't work , too hot , no Air Con. Told I should keep the terra e door open! Very noisy therefore. Not brilliant stay. It staff were nice. It's not their fault.

Dear sir H., We are sorry to hear that you were disappointed with your stay at the Mercure Annecy Centre. Please be assured that we have taken note of all your comments so that we can develop our offer in line with your expectations. We hope to see you again so that you can witness the changes we have made. Best Regards, TRUMEAU Enzo - Director

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Other web-users rate our hotel

  • 376 reviews 9/10 Location
  • 554 reviews 5/10 Room
  • 519 reviews 9.2/10 Service
  • 12 reviews 3.7/10 WiFi
  • 318 reviews 4.9/10 Comfort
  • 236 reviews 3.9/10 Breakfast
  • 165 reviews 5/10 Cleanliness
  • 109 reviews 3.4/10 Vibe

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