Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,751 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,751 reviews

TripAdvisor Rating  4.5/5  3,858 reviews

Certificate of excellence 2024

Try harder

Customer review rating 3.5/5

Brad Friends - Confirmed reviews ALL

Our room was fine, the breakfasts were fine, the bar was fine but our arrival was not. We arrived mid morning and were expecting early check in. We were told that was not possible but they would call or text us when the room was ready. We waited and waited and waited and finally around 9pm we came back to the front desk and asked if they had given our room away as we hadn't heard from them. A puzzled clerk said they must have tried to call us but I had my phone on all day with no communication. You know what is like after travelling. You want to freshen up, change clothes and prepare for your day. All we got to do was go to bed after waiting for a call all day. This is not acceptable!!

Home stay

Customer review rating 5.0/5

Hylton M. Business - Confirmed reviews ALL

This was a repeat stay (we have stayed often) and we were treated like royalty. A room upgrade - plus my 4 year old son was made to feel totally at home. Making up a gift shoe for Santa - plus the treats for a job well done.

Dear Hylton M., It was a true honor to welcome you back at the Sofitel Legend The Grand Amsterdam. I am very glad to hear your son has enjoyed his amenities as well! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaira Deerenberg Guest Relations

regular guest

Customer review rating 4.5/5

Carsten Business - Confirmed reviews ALL

Well located hotel with a lot of history

Dear Mr H., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaira Deerenberg Guest Relations

Great experience from initial contact via email prior to booking

Customer review rating 5.0/5

John N. Couples - Confirmed reviews ALL

Super great trip. Jonathan helped us co-ordinate a boat tour also and answered all of our inquiries prior to booking which made the process super easy. Breakfast was also the best experience I have ever had at any hotel. Hotel booked through Amex

Dear Mr N., A true honor to hear such beautiful words regarding your stay at Sofitel Legend The Grand Amsterdam! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be just as legendary as the previous one. Sincerely, Chaira Deerenberg Guest Relations

good as ever

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Have been coming to your hotel since 1998.... Paul has been concierge all that time and it was good to see him again!

Dear Mr W., It is wonderful to hear that we have been welcoming you since 1998 at the Sofitel Legend The Grand Amsterdam! We truly appreciate your loyalty. It is pleasure to hear your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, your comments are of great assistance with this. Thank you again for sharing your experience, and we hope your next visit will be even better as the previous one. Sincerely, Chaira Deerenberg Guest Relations

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Other web-users rate our hotel

  • 765 reviews 9.6/10 Location
  • 965 reviews 8.3/10 Room
  • 1,584 reviews 9.3/10 Service
  • 6 reviews 5.2/10 WiFi
  • 415 reviews 8.2/10 Comfort
  • 399 reviews 9/10 Breakfast
  • 382 reviews 8.4/10 Food
  • 341 reviews 8.9/10 Vibe

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