Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,708 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,708 reviews

TripAdvisor Rating  4.5/5  3,802 reviews

Certificate of excellence 2023

A small paradijs in Amsterdam

TripAdvisor rating 5.0/5

abbaetan TripAdvisor review

We had a great time at The Grand, The hotel staff is simply amazing, the service during our dinner provided by Dennis from Oriole made it simply perfect, the same Compliments to Joshoa from Bridges restaurant, both are very professional, yet funny and have a wide knowledge about the menu as well as the wine. We had also the chance to meet the F&B manager Mr. Okkerse that was walking around making sure both restaurants are properly function, no doubt we will be back. I would say, keep on the spirit as well as the high level of service and food quality.

Thank you for sharing your experience at Sofitel Legend The Grand Amsterdam. We are delighted that you had a great time during your stay. Our team is dedicated to providing exceptional service, and we are thrilled to hear that the service provided by our ambassadors exceeded your expectations. It is fantastic to know that our management ensured everything ran smoothly during your visit. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. We appreciate your kind words and look forward to welcoming you back soon. We will certainly maintain our high standards to keep up the spirit and quality you enjoyed.

Generally excellent

Customer review rating 4.0/5

Nick R. Families - Confirmed reviews ALL

Very good location and good standard of accommodation. Staff were very professional (Rasmuss in particular). The only negative was the Flying Dutchman bar which doesn’t work for groups because of its layout and seating. Also the barman on our last night was borderline rude, I think because of the strain of managing a busy bar on his own, and he served up cold coffee.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback and we will most definitely share your wonderful comment with Rasmus. Nevertheless we do also value your constructive feedback and I would like to thank you for sharing your observations with us. The experience you have encountered during your last night in the bar is not the level service we strive for and therefore I would like to offer you my sincere apologies. Please note that I have internally discussed the matter in order to prevent from happening again in the future. I do truly hope that this does not effect your decision in considering to stay with us for a possible future visit to Amsterdam. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back. Sincerely, Fabienne van den Bergh Guest Relations Manager

Amazing location

Customer review rating 4.5/5

T Solo - Confirmed reviews ALL

super helpful and friendly staff. The appartement rooms are amazing.

Dear Taimur A., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward welcoming you back today! Sincerely, Emmy Stoel General Manager

Everything was terrific

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Wonderful, start to finish. Room was fantastic and great attention to detail. Food and staff in restaurant were great

Dear Mr S., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Good for business

Customer review rating 5.0/5

Pg Business - Confirmed reviews ALL

Bfast team is very efficient Reception team did a very good job Canal view was nice Restaurant is very good, wine prices are a bit crazy (20EUR bottles sold for 80...)

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would also like to thank you for your constructive feedback with regards to he wine which we will most definitely take into consideration as well as the waiting time in the lobby. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabienne van den Bergh Guest Relations Manager

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Other web-users rate our hotel

  • 664 reviews 9.6/10 Location
  • 898 reviews 8.3/10 Room
  • 1,482 reviews 9.3/10 Service
  • 7 reviews 2.6/10 WiFi
  • 408 reviews 8/10 Comfort
  • 398 reviews 9.1/10 Breakfast
  • 349 reviews 8.3/10 Food
  • 330 reviews 9.1/10 Vibe

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