Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,560 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,560 reviews

Customer review rating 5.0/5

Lorenz R. Solo - Confirmed reviews ALL

Impressing building, beautiful quiet room, good breakfast, friendly staff (special thanks to Leonie for the handwritten card with the wafers). The only letdown was that the heating / towel warmer in the bathroom (room 235) did not work (I tried to turn it up but to no effect). It was an especially nice detail that the tea I ordered with the breakfast (Green Lemon) came in the teapot ready-made and without the teabags one usually has to fiddle around with in hotels as a tea person.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. We are delighted to learn that you enjoyed the character of the building, the comfort and tranquility of your room, our breakfast, and the attentive service provided by our team. Your kind words for Leonie will be shared with her and are greatly appreciated. We are also delighted that the presentation of your tea at breakfast met your expectations. Please accept our sincere apologies regarding the bathroom heating in your room. This matter has been reported to our technical department for prompt attention. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Alissa Lotz Guest Relations

Customer review rating 5.0/5

Joshua C. Families - Confirmed reviews ALL

Beautiful location with excellent customer service and comfortable accommodations

Dear Mr C., Thank you sincerely for taking the time to share your kind feedback. We are delighted to learn that you enjoyed our beautiful location as well as the excellent customer service delivered by our dedicated Ambassadors. It is equally pleasing to know that your accommodations provided the comfort and tranquillity we aim to offer every guest at Sofitel Legend The Grand Amsterdam. Your appreciation is truly rewarding for our entire team, who take great pride in creating a warm, refined, and memorable experience for all who stay with us. We look forward to the pleasure of welcoming you back for another magnifique visit to The Grand. Sincerely, Stefan Melcherts General Manager

Customer review rating 1.5/5

Nathalie K. Business - Confirmed reviews ALL

Super small room with stinky toilets for a very high price.

Customer review rating 5.0/5

Tamara S. Families - Confirmed reviews ALL

Our stay was excellent, the staff were extremely helpful and we really enjoyed our time there

Dear Tamara S., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. It is especially rewarding to know that our ambassadors’ assistance contributed positively to your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Customer review rating 3.5/5

Oleh K. Families - Confirmed reviews ALL

Good location, nice hotel, but way too overpriced! 165 euros for 2 omletsand tea just crazy

Other web-users rate our hotel

  • 806 reviews 9.7/10 Location
  • 995 reviews 8.2/10 Room
  • 1,584 reviews 9.2/10 Service
  • 15 reviews 7/10 WiFi
  • 420 reviews 8.1/10 Comfort
  • 363 reviews 7.9/10 Food
  • 357 reviews 8.9/10 Breakfast
  • 348 reviews 8.1/10 Amenities

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