Novotel Sydney Olympic Park 4 stars

Customer review rating (ALL Rating) 4.2/5 2,083 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 24 hours concierge, reception & room service

  • 12 meeting and event spaces with underground parking

  • Dining options ranging from upscale restaurant to contemporary pub dining

  • Complimentary wireless internet

  • Laundry service and valet parking available

Our accommodation(s)

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Hotel location

Novotel Sydney Olympic Park

11a Olympic Boulevard
2127 SYDNEY OLYMPIC PARK
Australia

GPS:-33.848556, 151.067505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,083 reviews

TripAdvisor Rating  4.0/5  1,523 reviews

Great experience

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great room. Spacious, clean, comfortable.

Dear Khoa V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nikhil Sharma Assistant Front Office Manager

Well placed for our work training.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy check in, helpful staff, great options for breakfast.

Dear Teresa Josephine C., We are grateful for your thorough review and positive score. Thank you for enjoying your stay with us, we value your candid thoughts and also noted your feedback. We actually have water stations located in the lobby - in Boulevard Bar and in front of the reception. Unfortunately, you were not able to see those. We are delighted you like our breakfast selections as well. We look forward to welcoming you back again. Kind regards, Czarina So Assistant Manager

The staff make this place what it is

TripAdvisor rating 3.0/5

alwaystravelling1973 TripAdvisor review

We booked last minute over the phone on route to the hotel. We had a sporting event early Saturday morning. There was only one person on at checkin and a decent wait, but the service once you got to the front of the line was worth waiting for. The young man was friendly and accomodating. The staff at check out were also great, allowing an extension of an hour so that we could get changed and finish our stay in a relaxed manner. The room was clean and easy to use. There wasn't any body wash in the shower, I called down but couldn't wait the 20 minutes it took to arrive, That's really the only thing I could fault. We will definitely come back.

Thank you for taking the time to share your experience with us. We are delighted to hear that the staff made your stay memorable and that their friendliness and accommodation stood out. We appreciate your understanding regarding the check-in process and are pleased to know that once at the front of the line, the service was worth the wait. It's wonderful to hear that the staff at check-out were also accommodating, allowing you an extension to ensure a relaxed departure. We apologise for the inconvenience with the missing body wash and the delay in its delivery. Your feedback is valuable, and we will address this with our team to ensure a prompter response in the future. We are thrilled to hear that you found the room clean and easy to use, and we look forward to welcoming you back on your next visit. If there's anything specific you would like us to address or if you have further details to share, please feel free to contact us directly. Warm regards, Beau Frith Front Office Manager

Well managed operation

Customer review rating 4.5/5

Shane Business - Confirmed reviews ALL

I was very well received at reception on arrival and the top standard continued for the weekend.

Dear Shane O., Thank you so much for choosing Accor Hotels, Sydney Olympic Park for your stay and for taking the time to review your experience. We are really happy to read your feedback and that you enjoyed your stay. We'll forward your compliments to the team. We look forward to welcoming you back to Sydney Olympic Park. Best wishes, Czarina So Assistant Manager

Very clean. Great facilities. Great. Location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very easy to check in. Great staff. Great facilities. The the location was ideal.

Dear Peter O., Thank you for your kind rating and feedback. Sincerely, Beau Frith Front Office Manager

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Other web-users rate our hotel

  • 839 reviews 8.1/10 Location
  • 1,417 reviews 5.7/10 Room
  • 1,200 reviews 8.5/10 Service
  • 12 reviews 8.1/10 WiFi
  • 577 reviews 5.1/10 Cleanliness
  • 323 reviews 3.9/10 Amenities
  • 292 reviews 7.5/10 Breakfast
  • 274 reviews 3.5/10 Value

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