ibis Charleroi Airport Brussels South 3 stars

Customer review rating (ALL Rating) 4.3/5 641 reviews

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Description

Hotel extras

  • Near Charleroi airport

  • Sleep Park & Fly Formula

  • Free parking for our customers

  • Shuttle service to the airport

  • Free Wi-Fi

Our accommodation(s)

Hotel location

ibis Charleroi Airport Brussels South

590, chaussée de Charleroi
6220 FLEURUS
Belgium

GPS:50.4667, 4.53748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  641 reviews

TripAdvisor Rating  3.5/5  448 reviews

Good stay

Customer review rating 4.5/5

Hok E. W. Families - Confirmed reviews ALL

Clean and staff very friendly.

Dear Hok, Thank you for taking the time to share your review. We are truly heartened to hear that your stay at ibis Charleroi Airport Brussels South was a pleasant one. We are pleased that you found our hotel clean and appreciated the friendliness of our staff. Our team strives to provide a welcoming and tidy environment for all our guests, and it is always rewarding to receive such positive feedback. Nevertheless, we understand that you found the room to be a bit on the smaller side. Our standard rooms are designed to be compact and efficient, offering a cozy space for travellers to rest. We hope that this did not detract too much from the overall comfort of your stay. Moreover, it's great to know that you valued the simplicity and efficiency of our services. These are aspects we pride ourselves on to ensure a smooth experience for our guests. Though our rooms are indeed snug, we hope that our recent renovations and the addition of new Ibis bedding enhanced your sleep quality. We hope that you will return on your next visit to Brussels. Kind regards, Dimitrio Virone, Hotel Manager

Convenient

Customer review rating 4.5/5

Josep Business - Confirmed reviews ALL

Convenient location close to Airport. Professional staff

Dear Josep, Thank you for taking the time to share your review. It is heartening to hear about your satisfactory experience at our hotel. We are delighted that you appreciated our hotel's proximity to the airport and the professionalism of our staff. Our team works diligently to ensure that our guests can enjoy a seamless stay, from the moment they arrive until their departure. With our round-the-clock reception ready to assist with any needs or reservations, we strive to offer the convenience and service quality that our guests deserve. Moreover, it's rewarding to know that our efforts to make every stay enjoyable are recognized and appreciated. We hope that you will return on your next visit to Brussels. Kind regards, Dimitrio Virone, Hotel Manager

Overpriced

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The room was just fine, the salad bar was not very good. It’s ok but overpriced

Dear Guest, Thank you for taking the time to share your review. We are glad that you enjoyed your recent stay with us. However, we are sorry that you felt our high standards of service weren't reached on this occasion. Rest assured that your comments have been noted and will be reviewed with our team. We always welcome our guests' feedback and suggestions for improvement. We hope that you will return on your next trip. Kind regards, Dimitrio Virone, Hotel Manager

noisy, poorly insulated

Customer review rating 2.0/5

Alina S. Families - Confirmed reviews ALL

Positive points 1. Close to the airport 2. clean room 3. friendly staff at the reception Negative 1. Extremely hot in the room, a fan without effect 2. the disastrous and inedible food during the day, relatively good breakfast but with medium to low quality products 3. very noisy due to the poor sound insulation provided by the windows

Dear Alina, Thank you for taking the time to share your feedback. We are pleased that you found our proximity to the airport convenient and appreciated the cleanliness of your room. Our team takes great pride in maintaining a high standard of cleanliness and we're glad it met your expectations. However, we apologize for any discomfort caused by the temperature in your room and the disturbance you experienced. Although our hotel does not feature air conditioning, we strive to provide comfort with the fans available; we regret that this was not sufficient for your needs. We also take note of your comments regarding the quality of our food offerings and will look into this to ensure our guests receive an enjoyable dining experience. Our hotel aims to provide a tranquil stay, we have rooms to the backside which are preferred by guests who are lighter sleepers and we provide earplugs for additional comfort. Nevertheless, it'S. wonderful to hear you had a positive interaction with our friendly reception staff. We hope we can provide you with an improved stay in the future. Kind regards, Mr Christophe Artels, Hotel Manager

RAS

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Hôtel correcte.

Cher hôte, Merci d'avoir pris le temps de rédiger ce commentaire. Nous sommes ravis que vous ayez trouvé notre hôtel correct et à la hauteur de vos attentes. Nous espérons vous recevoir de nouveau parmi nous. Bien à vous, Mr Christophe Artels, Hotel Manager

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Other web-users rate our hotel

  • 350 reviews 8.4/10 Location
  • 550 reviews 5.2/10 Room
  • 506 reviews 8.9/10 Service
  • 9 reviews 7.5/10 WiFi
  • 316 reviews 4.2/10 Comfort
  • 233 reviews 8.1/10 Breakfast
  • 207 reviews 5.4/10 Cleanliness
  • 108 reviews 5/10 Food

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