ibis Charleroi Airport Brussels South 3 stars

Customer review rating (ALL Rating) 4.3/5 639 reviews

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ibis Charleroi Airport Brussels South - Image 1
ibis Charleroi Airport Brussels South - Image 2
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590, chaussée de Charleroi, 6220 FLEURUS, Belgium

Description

Hotel extras

  • Near Charleroi airport

  • Sleep Park & Fly Formula

  • Free parking for our customers

  • Shuttle service to the airport

  • Free Wi-Fi

Our accommodation(s)

Hotel location

ibis Charleroi Airport Brussels South

590, chaussée de Charleroi
6220 FLEURUS
Belgium

GPS:50.4667, 4.53748

Telephone
Fax +32 71 81 23 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR IBIS

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  639 reviews

TripAdvisor Rating  3.5/5  451 reviews

Good overnight stopover

Customer review rating 5.0/5

Paul Solo - Confirmed reviews ALL

Nice quiet room at end of corridor. Electric heater provided in room, switched on and nice and warm on arrival. Although I arrived later than expected, receptionist was very efficient checking in and was able to provide food and drink in the bar area. Unlimited self service buffet breakfast provided a good selection, very quick and good value for money.

Dear Paul, Thank you very much for this kind review of your recent stay. The satisfaction of our guests during their stay among us is very gratifying for our team. We are also grateful for your comments about the good selection of quality products on our breakfast buffet and are glad you were able to make the most of it. We look forward to seeing you again soon. Best regards, Dimitrio Virone, Hotel Manager

10/10 stay - should definately be a 4/5 star hotel

TripAdvisor rating 5.0/5

Chardonai S TripAdvisor review

Staff are amazing - as an English couple they were great, supported and helped us in every possible way needed - basic room aswell as a heater, fan and fridge which we loved- sockets each side of the bed aswell as one in the bathroom- memory phone bed, very very very and I can’t say this enough - CLEAN Food was great from the restaurant and they also offer happy hour between 4pm -7pm Perfect location for travelling to fluerus, Charleroi and Brussels, buses and trains are easy to navigate and again staff are great - booked our taxi to the airport through the hotel and they come every 20 minutes for just 20€ (anywhere or anyone else wanted between 30/55€) We would recommend this 10 times over, we were there for 4 nights and have not one complaint, thank you for our stay - we will be back

Dear Chardonais, Thank you very much for your kind review. We appreciate your kind words about our convenient location and are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding. It would be a pleasure to welcome you back. Best wishes, Dimitrio Virone, Hotel Manager

Ok Stay

Customer review rating 2.5/5

Kathy S. Families - Confirmed reviews ALL

Toilet smells, lightening need some upgrade.

Dear Kathy, Thank you for your review. We regret to hear that certain aspects of your room did not fully meet your expectations. We apologize for any inconvenience caused by the scent you encountered and understand that proper lighting is essential for a comfortable stay. Additionally, we offer our sincere apologies if the bathroom's condition fell short of our high standards of cleanliness and maintenance. Our team is dedicated to providing a welcoming environment, and we appreciate you bringing these matters to our attention. We would be delighted to welcome you back on another occasion. Best wishes, Dimitrio Virone, Hotel Manager

Good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Clean, quite and comfortable beds.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you had a pleasant stay and found everything to your satisfaction. It is great to know that our efforts to provide high-quality services and amenities, such as the rain shower and free WiFi, contributed to your enjoyable experience. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Dimitrio Virone, Hotel Manager

Disappointing stay

Customer review rating 1.5/5

Ayush Families - Confirmed reviews ALL

I’ve stayed in Ibis in different locations before but this was a very disappointing stay. The rooms we got were on the 3rd floor which had no air conditioning, there were two electric heaters provided but one was not working. The room was cold. The rooms are also not sound proofed, we could barely sleep from the noise of the vehicles passing on the road in front of the hotel the entire night. The bathroom door did not close, no latch nothing. No electric kettle, no tea/coffee setup, no glasses. Basically you just get a room nothing else. Very disappointed, will think twice before staying here again.

Dear Ayush, Thank you for sharing your experience with us. We are sorry to hear that your stay did not meet your expectations. We understand that a warm and comfortable room is essential, and it is regrettable that one of the heaters provided was not functioning properly. Our team is available 24/7 to address such issues and we would have been happy to supply a replacement or an alternative solution. The peacefulness of guest rooms is a top priority for us, and we regret any disturbance caused by external noise. We provide earplugs in all our rooms for added comfort and are working on enhancing the tranquility of our accommodations. Regarding the amenities, we offer a 24-hour bar service where guests can find a variety of beverages and snacks, although we do not provide in-room kettles or glasses as part of our standard offering. Your comments on the reception experience you received are concerning, and we will follow up on this with our team to ensure we consistently deliver the courteous and efficient service we are known for. We apologize for the inconvenience you faced with the taxi service. We aim to provide clear communication about the sharing of rides and ensure that all charges are fair and transparent. We value our guests' feedback, especially from our ALL – Accor Live Limitless loyalty program members, and we regret that your experience did not reflect the high standards we strive to uphold. We are continually looking for ways to enhance guest satisfaction and appreciate your insights. We hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future. Best wishes for the year ahead, Dimitrio Virone, Hotel Manager

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Other web-users rate our hotel

  • 365 reviews 8.5/10 Location
  • 570 reviews 5.1/10 Room
  • 510 reviews 8.8/10 Service
  • 10 reviews 7.8/10 WiFi
  • 324 reviews 4.3/10 Comfort
  • 227 reviews 8.2/10 Breakfast
  • 221 reviews 5/10 Cleanliness
  • 105 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.