Pullman Paris Centre - Bercy Hotel 4 stars

Customer review rating 4.5/5 10,743 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Paris Centre - Bercy
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+ 26 Services
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Room 1

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Children's age

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Hotel extras

  • In the heart of Bercy. 5 min walk from the metro offering direct access to central Paris

  • The best breakfast in France according to trivago customers

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Connecting rooms for families

  • A suitable catering offer in the room, at the bar or on the terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012
paris
france

Tel: +33144673400

Fax: (+33)1/44673401

Check-in from 14h00

Check out up to 12h00

  • PARIS :  24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :  14 COUR ST EMILION

  • PARIS CENTRE :  PERIPHERIC BELT

  • By plane

    PARIS ORLY At 12km / 8 miles - Shuttle paying

  • By plane

    ROISSY CHARLES DE GAULLE At 20km / 12 miles

  • By train

    PARIS GARE DE LYON At 2km / 1 miles

GPS :48.831522, 2.387074

Our accommodation(s)

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR FAMILY ROOM, 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR FAMILY ROOM, 2 Connecting Rooms, 3 Double Beds

  • Max. number of persons: 6
  • Area: From 54 / 581 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 single beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

L'ESPRIT DU 12ÈME

Type of cuisine: Bistronomy

L'Esprit du 12ème is temporarily closed, but we would be delighted to welcome you to our restaurant-bar, the Live Corner!

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVE CORNER

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 507

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,743 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,616 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great location

Customer review rating 4.5/5

Mark K. Business - 06/09/2020 Confirmed reviews ALL

Have stayed many times at this hotel. The staff is always courteous and professional. Very convenient to the city or to just stay in the Berry area as there are many food and beverage options.

Dear Mark k., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Friendly

Customer review rating 4.5/5

Jimi S. Couples - 23/08/2020 Confirmed reviews ALL

Was great I would say

Team went above and beyond

Customer review rating 4.5/5

Taryn Families - 04/08/2020 Confirmed reviews ALL

A wonderful warm welcome when Paris was plagued by Industrial unrest, great beds, great food, great service, lovely location

As good as usual

Customer review rating 4.5/5

Oliver Couples - 22/07/2020 Confirmed reviews ALL

We enjoyed our stay, once again. Great location, great service and great beds.

Absolutely fabulous stay

Customer review rating 4.5/5

Wendy G. Couples - 21/03/2020 Confirmed reviews ALL

We could not fault The Pullman Paris Bercy. From check-in to check out our entire experience was exemplary. Every staff member was wonderful, our room was spacious, extremely well-appointed, and most of all, quiet. The location was excellent with many easy dining options across the road, not to mention a very quick and easy walk to access the Metro. Short travel time to all of the major attractions and arrondisements. The hotel has excellent facilities from a health club to an inviting foyer, bar and restaurant. We can’t wait for our next visit. This time we became engaged.... perhaps next time will be for our honeymoon!!

Dear Wendy B., We thank you very much for this amazing review:) We definetly want you back to celebrate your honeymoon:) We keep it in mind:) Take care you and your family, We keep in touch! Sincerely, Céline Girault Guest Experience Manager

Well located, and chic hotel.

Customer review rating 4.5/5

W. A. S. Solo - 12/03/2020 Confirmed reviews ALL

One of my best Accor Hotel experience so far. The only minus would be the fee for the room service. This is the first time ever, and it's not really relevant. Beside that, everything went perfect. I loved my room. Regards

Dear Aboubakry Sadikh W., Thank you very much for taking the time to share your experience at the Pullman Paris Bercy. We are happy that you ahd a wonderful experience with us and hope to welcome you again! :) We wish you a lovely day Bochra Djedaini - Guest Relations

All good but the sport center

Customer review rating 4.5/5

Nicolas B. Business - 09/03/2020 Confirmed reviews ALL

It was areal pity that during my stay the elevator to the sport center was out of order and the only way to get there was amaze of stairs and corridors impossible to remember.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we had to change at the last minute an important piece from the fitness's elevator. Once again, please accept our sincere apologies for the inconvenient. Sincerely, Céline Girault Guest Experience Manager

Location was good but stay was not great because of room structure, especially shower area and bathroom. It was a “pain”. Almost like a nightmare through out stay actually.

Customer review rating 4.5/5

Vishnu B. Business - 08/03/2020 Confirmed reviews ALL

The room 812 is a nightmare actually. The shower area there is no proper protection for water not to spill out on floor outside shower area clearly. It’s a pathetic design and arrangement. Also head shower the flow is pathetic and top slow. On WC there is no hand shower arrangement. Limited floor mat ( Rather just 1 ) made me use the hand towels and bah towels to protect the water flow out of bathroom to room area. So had to live with this worry and trouble on all nights of 23rd until 1st March 2020 actually. It was an honestly an pathetic experience. Had made a request to shift room to a king size bed on probably 24th or 25th Feb 2020, but made to use same room by changing the bed configuration by joining the bed into a King Bed. So nightmare of same bathroom continued throughout the stay. This room looks like a kind of worst room in configuration in the hotel as it is at end and next to some service door probably. So honestly not keen to come back and stay at Pullman City Centre Bercy for sure in future. At price point for room it was basically not worth staying frankly. A friendly advise is please never Officer the room 821 as location and type to any guest as it would be actually unfair to guest clearly. Even a total refund of price if Stay is not enough to consider Pullman City Centre Bercy as a choice of stay clearly, sorry. Because a local friend of mine : Mr. Bertrand Malet who has prepaid for my stay in his name from 23rd February and until 27th February, I didn’t want to be impolite and continued to stay back for those nights. As I had also invited another partner of mine from a French Group : Mrs. Corinne Molina who came and checked in on 27th Feb 2020 evening for a night in same hotel, She also had a peculiar situation which your staff couldn’t not help weirdly. My error she prepaid for 1 night of 27th March 2020 instead of 27th Feb 2020. It was hard for her and she had no choice but to pay again while checking in and she was also very disappointed actually. I am not sure if she had chance to claim a refund back as yet. Unfortunately very less solutions but more rules which are very immature and not an good feeling to comeback and enjoy your hospitality actually. Thanks Regards, Vishnu B. Polmann India Limited Email : vi… Cell : +9…

Dear Vishnu B., Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Girault Guest Experience Manager
Customer review rating 4.5/5

Zhijun J. Families - 07/03/2020 Confirmed reviews ALL

My wife's purse was almost stolen the first hour we arrived at Paris. Qi calmed us down. Qi is very friendly and helpful. Paris public transportation was on strike when we were there. We checked with Qi everyday about where to go and how to get there.

Dear Zhijun J., We thank you very much for sharing your experience at the Pullman Paris Bercy! We are really happy that Qi was able to make you have a wonderful stay! We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Amazing stay, just amazing.

Customer review rating 4.5/5

Nol Couples - 06/03/2020 Confirmed reviews ALL

Vibe managers, clean good looking hotel, beautiful bercy village outside, beautiful spacious rooms. One word; amazing.

Dear Nol D., We thank you very much for sharing your marvelous experience at the Pullman Paris Bercy! We will share your kind words with our welcomer Antoine, who took care of you during your stay. We wish you a lovely day! :) Bochra Djedaini - Guest Relations

well located

Customer review rating 4.5/5

Delphine Business - 05/03/2020 Confirmed reviews ALL

very friendly personal and beautiful suites. Linen are very confortable and of good quality.

Dear Delphine K., Thank you very much for this excellent grade and for your kind words! we will share them with Jerome, who took good care of you during your stay! We wish you a lovely day! :) Bochra Djedaini - Guest Relations
Customer review rating 4.5/5

Grant S. Friends - 05/03/2020 Confirmed reviews ALL

Great location and incredible service

Dear Grant S., Thank you very much for this excellent grade! We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Clean, relaxing & well situated

Customer review rating 4.5/5

E O. Solo - 04/03/2020 Confirmed reviews ALL

My check in was superb & very helpful. Comfortable room, bed & breakfast. Gym dingy in basement though.

Dear Elizabeth O., We thank you very much for sharing your marvelous experience at the Pullman Paris Bercy! We will share your kind words with all of our team! :) We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Nice well sized rooms

Customer review rating 4.5/5

C N. Couples - 03/03/2020 Confirmed reviews ALL

The hotel was clean and we were happy with our room. For us the location was probably a bit too far from the main tourist area. Bercy Village is nice but possibly better visited in warmer months.

Dear Mrs N., We thank you for taking the time to share your experience following your stay with us. We hope to have the pleasure to welcome you again this summer:) Have a lovely day! Céline Girault Guest Experience Manager

Great ambiance and relaxing vibe

Customer review rating 4.5/5

David B. Couples - 03/03/2020 Confirmed reviews ALL

It is my third stay here at Bercy and will not stay anywhere else. As its ideally located away from the hustle of the city. The feel is calm and exudes modern ambiance. Staff are really friendly and rooms are kept clean and fresh.

Dear David B., We thank you very much for sharing your marvelous experience at the Pullman Paris Bercy! We will share your kind words with our welcomer Qi and with all our team. We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Good value for money

Customer review rating 4.5/5

Fabien B. Solo - 02/03/2020 Confirmed reviews ALL

Well received, staff very pleasant and professional. Room was clean.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Great location very clean pleasant staff excellent

Customer review rating 4.5/5

Grant M. Families - 26/02/2020 Confirmed reviews ALL

Very impressed with hotel staff helpful

Dear Grant m., We thank you very much for sharing your marvelous experience at the Pullman Paris Bercy! We will share your kind words with all our team and with Vincent, who took care of you during your stay. We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Great location and comfortable accommodation

Customer review rating 4.5/5

Paddy Business - 24/02/2020 Confirmed reviews ALL

Stayed for 3 days with my wife, combining a business trip with a day of leisure. Bercy village is very pleasant and atmosphere around the hotel is great.

Dear Patrick McDermott, Thank you very much for this excellent grade! We hope you and your wife had a safe trip back to Ireland and we wish you a lovely day! :) Bochra Djedaini - Guest Relations

perfect stay

Customer review rating 4.5/5

P. Business - 19/02/2020 Confirmed reviews ALL

As always , a great pleasure to stay in your hotel , wonderful staff always there to help , very customer service oriented , friendly , you feel like at home

Dear Jean Marc P., We thank you very much for sharing your outstanding experience at the Pullman Paris Bercy! We will share your kind words with our team, who will be delighted to hear it! We wish you a lovely day! :) Bochra Djedaini - Guest Relations

Great Stay

Customer review rating 4.5/5

Harriet Solo - 14/02/2020 Confirmed reviews ALL

Pullman Paris Centre Bercy is a beautuful modern hotel, in a great location. Check in was easy, and my room was very nice. The hotel staff were very gracious, and helped me have a great stay.

Dear Harriet K., Thank you for sharing your experience at Pullman Paris Bercy! We are glad you had a marvelous stay with us as it is our top 1 priority. We wish you a lovely day! :) Bochra Djediani - Guest Relations

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