Mercure Paris Centre Eiffel Tower Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 2,637 reviews

Mercure Paris Centre Eiffel Tower Hotel - Image 1
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Description

Hotel extras

  • Hotel with terrace and garden located by the Eiffel Tower

  • Direct access: metro 6, Bir Hakeim, and RER C, Champ de Mars Tour Eiffel

  • Privilege Rooms with a partial view of the Eiffel Tower

  • Mirlot Bistro Bar & Boutique Gourmande

Our accommodation(s)

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Hotel location

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey
75015 PARIS
France

GPS:48.855381, 2.291969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BISTRO MIRLOT

Our bar Bistro Mirlot welcomes you throughout the day for business meetings, time to relax and the chance to sample some local beers, all within a stone's throw from the Eiffel Tower.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,637 reviews

TripAdvisor Rating  4.0/5  5,830 reviews

Air conditioning issues

Customer review rating 1.5/5

Nikhil Families - Confirmed reviews ALL

Regrettably, we encountered significant discomfort due to malfunctioning air conditioning units throughout the night. Despite our attempts to regulate the temperature using the thermostat, the rooms remained uncomfortably warm. We promptly notified the reception, and although we were advised to set the thermostat to the minimum setting, this measure did not alleviate the issue

A bit run down, comfortable bed, haphazard housekeeping

TripAdvisor rating 3.0/5

Silvermouse27 TripAdvisor review

Pros: - very convenient location - quick walk to Eiffel Tower, train stations, restaurants etc - Comfortable bed and excellent pillows - They were able to accommodate side by side rooms for our family of four - provided complimentary water, juice and snacks - a lifesaver for kids - quick to respond to issues Cons: - a bit run down - thermostat was not working at all so the room was always hot which made sleeping quite uncomfortable - the toilets don't flush well so required multiple flushes - the shower was blocked on day 1 then the toilet blocked then safes in both rooms we had ran out of battery - they did manage to fix it very quickly however - very haphazard housekeeping - some day cups were provided other days not, some days they gave us enough towels sometimes they didn't etc

Only location is good

Customer review rating 1.5/5

H C. Couples - Confirmed reviews ALL

Pros: The hotel is located in the close proximity of the Eiffel Tower. This is the o Lu good thing about the hotel Cons: Unfortunately, my stay was marred by rude and unaccommodating staff who seemed disinterested in providing a pleasant customer experience. The rooms were notably cramped, and the inconvenience of having to retrieve basic necessities like water from reception only added to the dissatisfaction. Disappointingly, the reception team lacked even a basic level of friendliness, failing to meet the standards expected from a Mercure hotel.

Not worth the money for a 4 star hotel

Customer review rating 1.0/5

Dennis Couples - Confirmed reviews ALL

The room is small and the hotel staff is not that friendly. No kettle in the room because my room has a Nespresso coffee machine. When I asked the staff how am I going to boil water, he asked me to use the coffee machine. How ridiculous is that? If I use the coffee machine to boil water, the hot water will have the coffee smell. I don't get this at all. There is a charged to use the umbrella. If you want to stay, just stay at Pullman which is next to this hotel. The outside of Pullman looks so beautiful and also a 4 star hotel. I will not come back to stay again.

Customer review rating 4.5/5

Rochana P. Families - Confirmed reviews ALL

It is better to have family room

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Other web-users rate our hotel

  • 1,984 reviews 9.5/10 Location
  • 2,376 reviews 4.7/10 Room
  • 1,775 reviews 6.4/10 Service
  • 33 reviews 5.5/10 WiFi
  • 1,109 reviews 3.8/10 Comfort
  • 919 reviews 4.1/10 Cleanliness
  • 795 reviews 6.2/10 Breakfast
  • 470 reviews 4.2/10 Value

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