Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.6/5 2,773 reviews

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7 Alma Street, 3244 HAMILTON, New Zealand

Description

Hotel extras

  • River-side and city-side rooms highlight the beauty of the region

  • Stylish restaurant and bar on site make getting a drink or a bite to eat easy.

  • Wi-Fi, work area, and cable TV included in each room.

  • Range of versatile conference rooms for effective events.

  • Close to attractions including SkyCity Hamilton Casino and Waikato Stadium.

Our accommodation(s)

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Hotel location

Novotel Hamilton Tainui

7 Alma Street
3244 HAMILTON
New Zealand

GPS:-37.785992, 175.282622

Telephone
Fax +64 7 838 1367

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,773 reviews

Customer review rating 4.0/5

Ravindra D. Families - Confirmed reviews ALL

We stayed for a couple of days while we were visiting the area. It is convenient and is clean and well maintained.

Kia ora Ravindra, Thank you for taking the time to leave a review of your recent stay at Novotel Tainui. We appreciate your feedback and are pleased to see that you scored us an 8 /10. We value all feedback from our guests as it helps us to continually improve and enhance the services that we offer. I think your comments regarding the payment at check-in may be related to the holding charge which is taken upon arrival. The amount is pending and then used at check-out as payment for your stay. I'm so sorry if there was any confusion or misunderstanding - we certainly ought to have communicated this with more clarity. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Debbie N. Couples - Confirmed reviews ALL

Great room, lovely team

Kia ora Debbie, Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that you were happy with the friendly service you received during your stay. Our team works hard to ensure that guests feel welcomed and taken care of, so it’s great to hear that they were able to deliver on that during your visit. Your kind words mean a lot to us and we’re glad that we could make your stay a memorable one. Thank you again, as a Gold member we are grateful of ongoing your support and we look forward to welcoming you back soon. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.5/5

Judith L. Friends - Confirmed reviews ALL

A fabulous stay.

Kia ora Judith, Thank you for taking the time to leave such a glowing review of your stay with us. We’re so pleased to hear that you had such a great time and that our hotel exceeded your expectations. Your positive comments are greatly appreciated, especially coming form a valued Gold member and will be shared with our team, who will be thrilled to hear them. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. Kind regards, Beverley Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 5.0/5

Lenin P. Couples - Confirmed reviews ALL

Beverley Ball once again looked after us with her fantastic team. As Diamond members we received a room upgrade. Concierge were attentive and accomodating.

Kia ora Len, Wow, thank you so much for leaving such a fantastic review! We’re delighted to hear that you had a great time here at the Novotel Tainui and that we were able to exceed your expectations. Your kind words mean the world to us and we’re so glad that you enjoyed your stay with us. I’ll be sure to pass on your compliments to the rest of our team, and we can’t wait to welcome you back again soon for another amazing stay! Have a great day! Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 3.0/5

Roxane S. Families - Confirmed reviews ALL

Excited to stay as my first time here as a Diamond. First time ever I didn’t get a river view room. You can’t pay extra and select them so just bad luck. I did get a call saying I wouldn’t be getting an upgrade, but I consider this a bit of a downgrade. Also, as I stay often I can usually get a park along the riverfront as I return later in the evening, nope, all coned off. Hmm. It didn’t feel like home this time.

Other web-users rate our hotel

  • 737 reviews 8/10 Location
  • 1,233 reviews 8.2/10 Room
  • 1,511 reviews 8.9/10 Service
  • 15 reviews 2.1/10 WiFi
  • 466 reviews 7.9/10 Cleanliness
  • 448 reviews 8.2/10 Comfort
  • 424 reviews 7.3/10 Food
  • 323 reviews 8/10 Breakfast

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