ibis Geneve Centre Gare 3 stars

Customer review rating (ALL Rating) 4.1/5 524 reviews

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ibis Geneve Centre Gare - Image 1
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10, rue Voltaire, 1201 GENEVA, Switzerland

Description

Hotel extras

  • 5 mins' walk from Cornavin station (1 tram station), city center and lake.

  • Public transport card provided on arrival and valid for the entire stay.

  • 24-hour Snack Service and Bar. Wide range of dishes (meat, fish, pasta).

  • Free WiFi at the hotel. Code valid for 7 days with connection to 3 devices

  • Co-working spaces in our renovated lobby. Table with outlets available.

Our accommodation(s)

Hotel location

ibis Geneve Centre Gare

10, rue Voltaire
1201 GENEVA
Switzerland

GPS:46.207651, 6.138269

Telephone
Fax +41 22 338 20 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  524 reviews

TripAdvisor Rating  3.5/5  677 reviews

A nice place, but sends you emails non stop

Customer review rating 3.5/5

Alina Business - Confirmed reviews ALL

The hotel is near the central station, which is convenient. The room was very very tiny. The breakfast is ok. It is very annoying that the hotel sends thousands of emails. You get some after the booking, then a few for the online check in (why so, if you need to check at the hotel any way?), then you get a few emails for the check out and then a few for writing this review. Why 2-3 emails is normal for other hotels and you like bothering your customers again and again?

Dear Alina, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our convenient location and breakfast offerings. However, we sincerely apologize for the excessive email communication you experienced. Our intention is to keep our guests informed, but we understand that this can sometimes feel overwhelming. Regarding the room size, we strive to provide accurate descriptions on our website, and we regret that it did not meet your expectations. Your comments will be reviewed as we continue to enhance our guest experience. Thank you once again for your insights, and we hope to welcome you back in the future for a more enjoyable stay. Best regards, Ben slimane Chaouki Room Division Manager Ibis Genève Centre Gare

Customer review rating 4.0/5

Vicky K. Families - Confirmed reviews ALL

Good value

Dear Vicky K., Thank you for your positive feedback! We are pleased to hear that you found good value during your stay. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, ibis Genève Centre Gare

Well located

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Great location. Small but very convenient room

Dear guest, Thank you for your kind feedback regarding our location and room convenience. We are delighted to hear that our hotel met your expectations. We hope to welcome you back for another pleasant stay in the future. Best regards, Ben slimane Chaouki Front office Manager Ibis Genève Centre Gare

The reception man was so kind to me as a guest

Customer review rating 4.5/5

Ricardo V. Solo - Confirmed reviews ALL

I arrived on December 10 about 13:45h and the man at reception was so polite to me !

Average Stay in a Good Location

Customer review rating 1.5/5

Hamuk Business - Confirmed reviews ALL

An average stay, at a relatively average hotel. The website stating "modern rooms" is somewhat of a lie. The carpets are dated, alongside the furniture. The bathrooms are very small with old/faulty amenities. The shower door didn't close properly so it constantly leaked onto the floor. There was no kettle/mini-fridge in the room for your own basic items. However the staff, and cleaning crew were very pleasant. The breakfast isn't worth it. It's cold cut meats and basic cheeses, in an open pantry where flies are just hovering near it. Again, a very average stay. Fortunately I was there on a business so I wasn't in the hotel much. It does what it needs to do in terms of a bed and warmth, but this isn't somewhere I'd be coming back to or encourage people to stay. The location however is great! Located to a train station, and around a 10-15min walk away from the Christmas Market near the lake.

Dear HaMuk, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our staff and the convenient location of our hotel. We regret to learn that the condition of the room did not meet your expectations. Our team is dedicated to providing a comfortable experience, and we understand the importance of maintaining our facilities. Your comments regarding the bathroom amenities and the overall room decor have been noted, and we will consider them as we continuously strive to enhance our services. We are also sorry to hear that our breakfast offerings did not satisfy your preferences. We aim to provide a variety of quality options for our guests and will evaluate your feedback regarding its presentation. Thank you once again for your insights. We hope you might reconsider and give us another opportunity in the future. Best regards, Ben slimane Chaouki Front office Manager Ibis Genève Centre Gare

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Other web-users rate our hotel

  • 556 reviews 9/10 Location
  • 582 reviews 5.5/10 Room
  • 519 reviews 8.8/10 Service
  • 15 reviews 6.7/10 WiFi
  • 330 reviews 4/10 Comfort
  • 249 reviews 6.9/10 Cleanliness
  • 196 reviews 6.4/10 Breakfast
  • 52 reviews 5.6/10 Food

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