Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,385 reviews

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Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,385 reviews

TripAdvisor Rating  4.0/5  1,103 reviews

Great location

Customer review rating 4.0/5

Michael F. Families - Confirmed reviews ALL

Well appointed room with a comfortable bed

Dear Jack C., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asena Gock, Assistant Front office Manager.

Great stay.

Customer review rating 5.0/5

Carolynn Couples - Confirmed reviews ALL

From check in to check out our experience was an overwhelming positive one.

Comfy and clean

Customer review rating 4.5/5

Alana Families - Confirmed reviews ALL

Easy to get to, comfy bed and clean rooms. Overall we were very happy with our stay.

Well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The building is very well located but is starting to look tired and unloved. For instance the plasterboard wall had been damaged by a previous guest and had not been repaired. There was no chair to work at the desk.

Dear Ken W., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The Management team is looking in to renovating the property in the near future and we are all looking forward to the changed that will bring about. Thank you for choosing to stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asena Gock, Assistant Front Office Manager.

good stay

Customer review rating 4.5/5

Roslyn J. R. Families - Confirmed reviews ALL

Friendly service, all easy

Dear Roslyn R., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asena Gock, Assistant Front Office Manager.

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Other web-users rate our hotel

  • 498 reviews 8.8/10 Location
  • 1,087 reviews 6.2/10 Room
  • 845 reviews 8.1/10 Service
  • 16 reviews 4.7/10 WiFi
  • 483 reviews 5.2/10 Cleanliness
  • 256 reviews 4.1/10 Amenities
  • 246 reviews 4.1/10 Food
  • 232 reviews 5.1/10 Breakfast

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