Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,283 reviews

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Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,283 reviews

TripAdvisor Rating  4.0/5  1,110 reviews

A great stay

TripAdvisor rating 5.0/5

jmeh08 Couples - TripAdvisor review

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Mediocre accommodation

Customer review rating 2.5/5

Mark A. Business - Confirmed reviews ALL

Check-in was good. The room was average and needed maintenance. It had peeling paint, a broken ironing board, and a broken toilet roll holder. The bottom sheet on the bed did not cover the whole bed. There was only one decent hotel with great meals; otherwise, McDonald's and KFC are opposite. The hotel is close to Woolworths. However, the kitchen was late for breakfast on the first day, so we could not use it. Overall, some money needs to be invested in this property. It is a bit run down. (I note this has been a common thread in other reviews, which management has acknowledged and not actioned.) Unless you are going to the races at Rose Hill, I would look at other properties in the area. I will probably not stay here again.

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great

Kids bed

Customer review rating 1.5/5

Brian Business - Confirmed reviews ALL

Shortest bed Ive ever seen in a hotel claiming to be 4 stars.

Poor staff experience

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Staff member was quite rude to my husband. We parked our car in the entrance driveway while I checked in. The check in line was long and moving very slowly. A staff member was quite rude to my husband because he had not moved into the car park - however, there was no way for us to know that the car park was accessible without having checked in (most hotels you require a key card to enter). Given the busy check could have been anticipated (Luke Combs concert) it would have seemed more appropriate to have a staff member assist people move from the entrance to the car park. Instead, my husband was spoken to rudely and made fee like he had done something wrong, when he had no way of knowing that the car par was already accessible. Not necessary and left us with a really bad impression.

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Other web-users rate our hotel

  • 493 reviews 8.9/10 Location
  • 1,053 reviews 5.5/10 Room
  • 804 reviews 7.9/10 Service
  • 20 reviews 1.7/10 WiFi
  • 480 reviews 4.1/10 Cleanliness
  • 263 reviews 3.5/10 Amenities
  • 226 reviews 4/10 Food
  • 210 reviews 5.5/10 Breakfast

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