Mercure Sydney 4 stars

Customer review rating (ALL Rating) 4.3/5 8,575 reviews

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Description

Hotel extras

  • Walk to Central Station, Darling Harbour, Chinatown, ICC

  • 9 light filled event rooms.

  • Dine at Platform 818, Terrace on Two & Eve's Bar

  • Indoor pool, sauna and gym

  • 517 modern & stylish rooms and suites.

Our accommodation(s)

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Hotel location

Mercure Sydney

818-820 George Street, New South Wales
2000 SYDNEY
Australia

GPS:-33.883942, 151.20282

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Platform 818

Our award-winning restaurant and has a relaxed, rustic, yet chic environment. It's ideal for people looking for great times and new adventures. Experience a modern take on classic Australian dishes made with local ingredients & innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  8,575 reviews

TripAdvisor Rating  4.0/5  5,850 reviews

Good for a work trip

Customer review rating 3.5/5

Julie Business - Confirmed reviews ALL

clean, small, would have liked some decaf coffee and maybe some more toiletries, the conditioner pump didnt work (had brought my own so no drama) and the lifts were so slow!!! The queue to be seated at breakfast was so long and took ages, why couldnt we just find our own seats? Breakfast was delicious. I struggled to work out the wifi but got there after help from reception.

Well located hotel.

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

A reasonable place to stay in central Sydney. We stayed in a family room, although not all that family friendly, it was ok for us.

Average

Customer review rating 2.0/5

Piet Business - Confirmed reviews ALL

Baggage handling and customer service was good, however there was a smell on level 5 (dampness) and no drinking water in any rooms

Great staya and great location

Customer review rating 5.0/5

Zoe Families - Confirmed reviews ALL

Fantastic

Dear Guest, Thank you for your kind words regarding your stay and our location. We hope to welcome you back soon. Kind regards, Ben Murphy General Manager Mercure Sydney

Great location, nice room.

Customer review rating 4.5/5

Mary Couples - Confirmed reviews ALL

We stayed for two nights before heading off on a train adventure. After arriving from Vancouver we ended up quite early to hotel, 10am. We were able to store our luggage and were checked in by noon. Lovely staff. Lots of coffee shops and restaurants close by. George street is an easy one to follow and find interesting sights. Very good service.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the service provided by our team. It is always our pleasure to assist guests with luggage storage and early check-in when possible. We hope to welcome you back soon for another enjoyable experience. Kind regards, Ben Murphy General Manager Mercure Sydney

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Other web-users rate our hotel

  • 4,744 reviews 9.6/10 Location
  • 5,750 reviews 6.9/10 Room
  • 4,927 reviews 8.3/10 Service
  • 88 reviews 6.7/10 WiFi
  • 2,450 reviews 6.2/10 Cleanliness
  • 2,394 reviews 5.1/10 Comfort
  • 1,723 reviews 8.1/10 Breakfast
  • 1,302 reviews 4.6/10 Amenities

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