Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,737 reviews

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Mercure Queenstown Resort - Image 1
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Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

Our accommodation(s)

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Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Telephone
Fax +64 3 442 7354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,737 reviews

TripAdvisor Rating  4.0/5  1,915 reviews

Nice hotel

TripAdvisor rating 4.0/5

Aashild G Couples - TripAdvisor review

A great place to stay about 2 km outside Queenstown. A fantastic view from the restaurant, but with a garden view, it was not much to see. The breakfast was ok, but not a lot of choice, and the bread was very limited. The staff was smiling and helpful at all times. A place we can recommend, but too many hills if you want to walk to the town.

Satisfied

Customer review rating 4.0/5

Mike Business - Confirmed reviews ALL

There for work A bit if a distance but comfortable abd great views

Dear Michael, Thank you so much for your glowing review of your stay at the Mercure Queenstown Resort! We're thrilled to hear that you enjoyed the stunning views and comfortable accommodations during your visit. Providing exceptional facilities and memorable experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. We appreciate your recommendation and look forward to welcoming you back for another unforgettable stay. Kind regards, The Mercure Queenstown Team

Good

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good and nice food

Dear Lindsay, Thank you for staying at the Mercure Queenstown Resort and for your feedback! We're pleased to hear that you enjoyed the food and found your stay comfortable overall. Your kind words about the cleanliness and team service are appreciated, and we'll share this with the staff. We’ve noted your comment regarding English as a first language. Our business is proudly multicultural, showcasing a wide variety of backgrounds and nationalities. While all our staff can speak English to a level suitable for their job roles, we’re sorry for any inconvenience you experienced and truly appreciate your feedback. We hope to welcome you back for another stay in the future! Kind regards, Amy McMahon, Assistant Manager, Mercure Queenstown Resort

Great Stay, beautiful views

Customer review rating 4.5/5

Oc Families - Confirmed reviews ALL

great little family getaway. children friendly. Delicious buffet breakfast with plenty of options

Dear Olivia, Thank you so much for your glowing review of your stay at the Mercure Queenstown Resort! We're thrilled to hear that you enjoyed the stunning views and comfortable accommodations during your visit. Providing exceptional facilities and memorable experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. We appreciate your recommendation and look forward to welcoming you back for another unforgettable stay. Kind regards, The Mercure Queenstown Team

Lovely views. Great service.

Customer review rating 5.0/5

Shane &. S. Couples - Confirmed reviews ALL

We were looked after so well. Great room. Lovely views. Awesome food. All staff were fantastic.

Dear Shane, Thank you so much for taking the time to write your review, we appreciate your great ratings regarding your stay at the Mercure Queenstown Resort. We appreciate your high ratings for various aspects of your stay, including arrival, accommodation, WiFi, breakfast, our team, and the check out process. Our team works tirelessly to provide exceptional service and value to all our guests, and it's incredibly rewarding to receive such positive feedback. Thank you for choosing Mercure Queenstown Resort. Should your travels bring you back to Queenstown, we would be honoured to host you again! Kind regards, The Mercure Queenstown Team

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Other web-users rate our hotel

  • 682 reviews 7.8/10 Location
  • 1,589 reviews 8/10 Room
  • 1,163 reviews 8.5/10 Service
  • 22 reviews 4.7/10 WiFi
  • 406 reviews 6.3/10 Cleanliness
  • 347 reviews 6.5/10 Breakfast
  • 265 reviews 6.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.