Mövenpick Hotel Wellington 5 stars

Customer review rating (ALL Rating) 4.6/5 2,483 reviews

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Mövenpick Hotel Wellington - Image 1
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345 The Terrace, 6001 WELLINGTON, New Zealand

Description

Hotel extras

  • Within walking distance to Aro Valley, Te Papa, art galleries and museums

  • Complimentary Chocolate Hour for guests

  • Forage Kitchen + Bar serves breakfast, lunch, dinner, and bar service daily.

  • Features eight well-appointed meeting and event spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Wellington

345 The Terrace
6001 WELLINGTON
New Zealand

GPS:-41.293532, 174.769526

Telephone
Fax +64 4 385 2119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FORAGE KITCHEN + BAR

Forage Kitchen + Bar offers a stunning view over the vibrant Te Aro district, home to some of Wellington's finest cuisine and artisan produce. Whether you're staying with us or simply stopping by, we'll take you on an unforgettable culinary journey.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,483 reviews

Customer review rating 5.0/5

Gilliana S. Couples - Confirmed reviews ALL

We had not stayed at Mövenpick brand before, but were very happy. The Reception staff were most helpful and allowed us to have a 1 pm check out. We dined in the restaurant 3 times and the food, view and staff service was excellent. The breakfast buffet had a lot of choice and I loved the 2 Smoothies on offer. Very good coffee. The 4-5pm chocolate happy hour was too tempting to give up. If we return to Wellington we will definitely stay again.

Kia ora Gilliana S., Thank you for sharing such a wonderful review. We’re delighted to hear that your first stay with the Mövenpick brand was such a positive experience. It’s great to know our reception team were helpful, that you enjoyed dining in our restaurant, and that the breakfast selection, smoothies, and coffee started your day well. We’re also pleased you were able to enjoy our chocolate happy hour and had a comfortable, restful stay with the blackout curtains and cosy bed. Your kind comments about our team will mean a lot to them. We would be delighted to welcome you back if your travels bring you to Wellington again. Kind regards, Rohit and The Mövenpick team

Customer review rating 5.0/5

Josh C. Couples - Confirmed reviews ALL

A perfect location to stay in Wellington when you want to explore, relax and experience chocolate decadence. The staff were amazing and made a point of making my wife feel special on her birthday.

Kia ora Josh C., Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our location and that our team helped make your wife’s birthday feel special. I will be sure to pass on your kind words to Claire Taylor and the team, they will be very pleased to hear your feedback. We also appreciate you bringing the parking charge and room concerns to our attention. Please accept our apologies for the inconvenience caused, and thank you for your patience while our team assisted with the room change. Your comments regarding the lighting and extractor have also been noted and will be reviewed. We’re very pleased that overall you had a memorable stay exploring Wellington, and we hope to welcome you both back again in the future. Kind regards, Rohit and The Mövenpick team

Customer review rating 5.0/5

Jennifer M. V. P. Families - Confirmed reviews ALL

Welcoming friendly staff. Clean, spacious, modern room with comfortable bed, blackout curtains and large window to sit next to enjoy the view of the city in the morning sunshine.

Kia ora Jennifer M. V. P., Thank you for your kind review. We’re delighted to hear that you enjoyed your relaxing stay and appreciated our welcoming team, as well as the clean and spacious room. It’s wonderful to know you were able to enjoy the city views and morning sunshine from your room. Thank you as well for being an Accor loyal member. We truly appreciate your loyalty and support. We look forward to welcoming you back again soon. Kind regards, Rohit and The Mövenpick team

Customer review rating 5.0/5

Tony V. Business - Confirmed reviews ALL

Front of house team at reception was great explained everything thoroughly. Room was clean and modern very nice. See you again

Kia ora Tony V., Thank you for your kind feedback. We’re delighted to hear that you received great service from our reception team and that your check-in experience was welcoming and informative. It’s also wonderful to know that you enjoyed the clean and modern room. I will be sure to share your comments with the team, especially the gentleman who assisted you on arrival. We look forward to welcoming you back again soon. Kind regards, Rohit and The Mövenpick team

Customer review rating 3.5/5

Kathryn F. Couples - Confirmed reviews ALL

We enjoyed our stay at the hotel, but we left feeling a little underwhelmed. Considering we were stayed for five nights in an Executive room it was disappointing that we were given a room at the back of the hotel with no view. The room smelt damp and lacked any sort of colour or vibrancy for a hotel of this standard.

Kia Ora Kathryn, Thank you for taking the time to share your feedback following your recent five-night stay with us, and we truly appreciate your loyalty as a valued member of the ALL – Accor Live Limitless programme. We are pleased to hear that overall you had a comfortable stay and that you enjoyed several aspects of your visit, including the booking experience and hotel facilities. We would like to gently clarify that the reservation was made for a Deluxe Room rather than an Executive Room. For longer stays such as yours, our team aims to allocate rooms on the quieter side of the building to ensure a more restful experience, which is why your room was positioned towards the back. Additionally, your room was on the highest floor we have available, providing the best combination of quiet and comfort for long stays. We are sorry to hear about the damp smell you experienced in the room. This is certainly not the experience we want for our guests. Had we been aware of this during your stay, our team would have been more than happy to investigate and resolve the issue or assist with an alternative room if available. Your feedback is very valuable to us as it helps us continue improving the experience we provide to our guests. We appreciate you choosing to stay with us and hope we will have the opportunity to welcome you back again in the future. Warm regards, Hartono Halim Assistant Manager

Other web-users rate our hotel

  • 715 reviews 8.3/10 Location
  • 1,487 reviews 8/10 Room
  • 1,659 reviews 9.4/10 Service
  • 11 reviews 7.1/10 WiFi
  • 786 reviews 8.7/10 Food
  • 744 reviews 6.3/10 Comfort
  • 421 reviews 7.9/10 Cleanliness
  • 348 reviews 8.7/10 Breakfast

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