Novotel Swan Valley Vines Resort 4 stars

Customer review rating (ALL Rating) 4.2/5 264 reviews

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Description

Hotel extras

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • 18-hole golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

Our accommodation(s)

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Hotel location

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  264 reviews

Customer review rating 4.5/5

Brian M. Couples - Confirmed reviews ALL

Couple of quiet nights, bit of golf, bit of eating out and seeing the Swan valley. Big room, clean and quiet. Comfortable bed. Friendly staff.

Customer review rating 3.5/5

Amascha D. Families - Confirmed reviews ALL

The trip was lovely, kangaroos everywhere was so nice. Rooms were well maintained. The place is a bit of a maze to get though. Can get confusing where to go. Found the reception staff to be very rude and not helpful especially with emails.

Customer review rating 2.0/5

Kerry W. Families - Confirmed reviews ALL

I was surprised and unhappy at the lack of assistance when booking in The staff were rude and in particular the male who served us was not professional at all.

Customer review rating 2.5/5

Claire O. Couples - Confirmed reviews ALL

We had the stay and play package. The following morning was charged an extra $25 at the golf shop so I could sit in the golf cart as my partner was playing. This wasn’t charged previously when we had package before. The lady in the shop was quite unprofessional. I have emails asking about this and had no response. Will stay at Joondalup next time

Dear Claire Thank you again for your feedback regarding your recent Stay & Play experience at Novotel Swan Valley Vines Resort. To ensure your concerns are addressed directly, our Golf Manager can be contacted at go… Please feel welcome to reach out so the matter can be properly reviewed and clarified. We appreciate you bringing this to our attention and hope we have the opportunity to restore your confidence in us. Kind regards, The Vines Resort

Customer review rating 5.0/5

Kevin K. Couples - Confirmed reviews ALL

Everything was perfect. We have stayed here many times and will continue to return. Consistently excellent in every way.

Dear Kevin, What a pleasure it was to read your review — thank you for taking the time to share it. Knowing that you continue to choose Novotel Swan Valley Vines Resort time and again is the greatest compliment we could receive. Most of all, we’re thrilled that our team made such a positive impression. Creating a consistently memorable experience is exactly what we strive for, and it’s incredibly rewarding to know we’re delivering that for you. We can’t wait to welcome you back for your next visit and continue making each stay just as enjoyable as the last. Warmest regards, The Vines Resort

Other web-users rate our hotel

  • 213 reviews 8.4/10 Location
  • 599 reviews 7.6/10 Room
  • 378 reviews 6.2/10 Service
  • 43 reviews 1.5/10 WiFi
  • 272 reviews 7.9/10 Comfort
  • 251 reviews 7.6/10 Amenities
  • 214 reviews 6.6/10 Cleanliness
  • 214 reviews 4.1/10 Food

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