Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,737 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,737 reviews

TripAdvisor Rating  4.5/5  6,390 reviews

Certificate of excellence 2023

Amazing stay!

Customer review rating 5.0/5

Fahima Business - Confirmed reviews ALL

Such a lovely hotel, great amenities and nice staff. Location is perfect and everything is of such high calibre.

Dear Fahima, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fast and friendly service, great amenities.

Dear Connie, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

A Great Visit to Melbourne

Customer review rating 5.0/5

Robert D. Couples - Confirmed reviews ALL

We always look forward to staying at the Sofitel on Colins and this trip was no exception. From the moment we were greeted when parking our car, the reception area and while having drinks at the Atrium and dinner and breakfast at No 35 we could not have been made to feel more welcome.

Dear Robert We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Alice & Noel as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Lovely room but couldn’t order room service

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We loved our room and our overall experience. The only downside was that when we got back to our room, after the concert, we tried to order room service and were told we couldn’t. I understand it was because room service was busy due to the high volume of room service orders from other guests who probably attended the concert.

Dear Tori, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. Please also accept our apologies you were unable to order in room dining after your return to the hotel. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Wonderful stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is amazing, the views are amazing. The staff were all fabulous, nothing was too much trouble. We had a fantastic stay & would highly recommend it as a great place to stay in Melbourne.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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Other web-users rate our hotel

  • 1,117 reviews 9.6/10 Location
  • 2,893 reviews 8.6/10 Room
  • 3,528 reviews 9.2/10 Service
  • 15 reviews 7.1/10 WiFi
  • 765 reviews 7/10 Food
  • 723 reviews 7.8/10 Amenities
  • 541 reviews 8.1/10 Cleanliness
  • 538 reviews 7.8/10 Breakfast

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