Mercure Hurghada Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 581 reviews

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Mercure Hurghada Hotel - Image 1
Mercure Hurghada Hotel - Image 2
Mercure Hurghada Hotel - Image 3
Mercure Hurghada Hotel - Image 4
Safaga road km 12, 0 HURGHADA, Egypt

Description

Hotel extras

  • Free car park

  • Family rooms

  • Outdoor swimming pool

  • Free WiFi. At reception

Our accommodation(s)

Hotel location

Mercure Hurghada Hotel

Safaga road km 12
0 HURGHADA
Egypt

GPS:27.132575, 33.828042

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  581 reviews

TripAdvisor Rating  4.6/5  8,053 reviews

Perfect hotel to relax and chill

TripAdvisor rating 5.0/5

lizcQ7956CG TripAdvisor review

Really enjoyed our stay in this hotel - one night prior to and 6 nights following a Nile cruise. It has a perfect beachfront location with plentiful sun beds on the beach and around both pools- the main and a quieter relaxed pool. Food was good. The breakfasts were outstanding with so much variety. Italian restaurant was excellentctoo.Other guests were clearly looking to relax and chill too. It didn't gave the heavy all inclusive drinking culture which can be off putting in resorts. There were very few English guests when we stayed but English was the main international language spoken and posed no problem. The hotel is starting a refurb which will only add to the hotel. Rooms were slightly dated and it is in need of a freshen up but “the bones “ of the resort are good so doesn't really detract. Our sea view room was just that. Housekeeping was thorough with room cleaned every day. The animation team worked really hard but there is no pressure at all to join in. What makes this hotel stand out are the staff. From reception to gardeners, cleaners and waiters. Special shout out to Emad who is an outstanding waiter and sees what you need before you do.

Dear Liz Dean, Thank you for taking the time to share your thoughts regarding your recent stay at Mercure Hurghada Hotel. We are delighted to hear that you found our beachfront location perfect for relaxation and that you enjoyed the variety and quality of our dining options, particularly during breakfast. We appreciate your comments on the ambiance of the hotel, as we strive to create a serene environment for our guests. It is also reassuring to know that our staff, especially Emad, made a positive impression during your visit, as we take great pride in our team's dedication to service. We acknowledge your observation regarding the need for refurbishment. Please be assured that we continuously seek to enhance our facilities to provide our guests with an even better experience. Your feedback regarding the room condition will certainly be considered as we plan future improvements. Thank you once again for your kind words, and we look forward to welcoming you back in the future. Best regards, Bassant Saad Guest Experience Manager

Beautiful spot on the Red Sea.

TripAdvisor rating 5.0/5

Tina B TripAdvisor review

Arrived here after a ten day tour of Egypt, ready for a couple of days relaxing before we went back to the UK. Lovely beach, pools, and excellent food. Beautiful grounds. The whole staff team was so friendly and accommodating. We had a lovely stay.

Dear Tina, Thank you for your wonderful feedback regarding your recent stay at Mercure Hurghada Hotel. We are delighted to hear that you enjoyed our beautiful location, extensive facilities, and the attentiveness of our staff. It is always our goal to provide a relaxing and enjoyable experience for our guests. We look forward to welcoming you back for another lovely stay in the future. Best regards, Bassant Saad Guest Experience Manager

Bery good

TripAdvisor rating 5.0/5

Максим П TripAdvisor review

I recently stayed at this hotel and was very satisfied with my experience. The room was clean, cozy, and well-equipped — everything I needed for a comfortable stay was provided. I especially want to highlight the staff: they were polite, attentive, and always ready to help. The breakfast was tasty and varied, and the overall atmosphere of the hotel made my stay pleasant and relaxing. I would happily return and can definitely recommend this hotel to others.

Dear Максим П, Thank you for your positive feedback regarding your recent stay at Mercure Hurghada Hotel. We are delighted to hear that you found your room clean and comfortable, and that our staff provided attentive service throughout your visit. It is also wonderful to know that you enjoyed our breakfast offerings and the overall atmosphere of the hotel. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best regards, Bassant Saad Guest Experience Manager

Nice vacation

TripAdvisor rating 5.0/5

Mohamed E TripAdvisor review

I enjoy the hotel sp mich. The animation is very nice. Kids club is very good. Bars are also nice. I enjoy all. I was vey nice experience

Dear Mohamed E, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you enjoyed the animation, kids club, and our bars. Your satisfaction is our priority, and we hope to welcome you back for another memorable stay. Best regards, Bassant Saad Guest Experience Manager

Memorable holiday

TripAdvisor rating 5.0/5

yasmine320 TripAdvisor review

It was my first time in HURGADHA , I choosed Mercure as it was close to the Airport . I had a relaxing time for 9 days , my room had a beautiful sea view . Room was cleaned every single day with clean towels and fresh bed linen . Bottle of water each day and the kind house keeper will create towel art on my bed , which was swan lovers , heart with flowers ,really caught my eyes I think it’s Mr Mamood my room was 1319 . Staff like him need to feel valued and appreciated, nice guy good at his job . However the room could do with an upgrade, poor WiFi signal , pillow and mastress NOT the softness. Food at the restaurant was delicious with variety of preferences and taste . Enjoyed all the food from breakfast, lunch time , tea and dessert . I would like to take the opportunity to thank Mr Emad for his service always greeted us with a smile and make us feel welcome. Plenty of sun beds available by the beach and swimming pools . Beautiful sunrise everyday some of the best I’ve seen . Refreshment available at the bar and entertainment was different each night. ATM facilities and taxi service at the reception.

Dear Yasmine, Thank you for taking the time to share your experience at Mercure Hurghada Hotel. We are delighted to hear that your first visit to Hurghada was memorable and that you enjoyed the stunning sea view from your room, along with the attentive service provided by our housekeeping team, particularly Mr. Mamood. Your appreciation for our staff members, including Mr. Emad, is invaluable and will certainly be acknowledged. We take note of your feedback regarding the need for room upgrades, Wi-Fi connectivity, and comfort of pillows and mattresses. Continuous enhancement of our facilities to meet guest expectations is a priority for us. It is also wonderful to know that you relished the variety and quality of food offered at our restaurant, as well as the enjoyable entertainment and amenities available during your stay. Thank you once again for your valuable comments. We hope to welcome you back in the future for another relaxing experience. Best regards, Bassant Saad Guest Experience Manager

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Other web-users rate our hotel

  • 835 reviews 9/10 Location
  • 1,689 reviews 8.3/10 Room
  • 3,408 reviews 9.3/10 Service
  • 176 reviews 5.7/10 WiFi
  • 1,963 reviews 8.3/10 Food
  • 1,508 reviews 9.3/10 Beach
  • 992 reviews 9.1/10 Cleanliness
  • 914 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.