Mercure Hurghada Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 497 reviews

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Mercure Hurghada Hotel - Image 1
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Mercure Hurghada Hotel - Image 4
Safaga road km 12, 0 HURGHADA, Egypt

Description

Hotel extras

  • Free car park

  • Family rooms

  • Outdoor swimming pool

  • Free WiFi. At reception

Our accommodation(s)

Hotel location

Mercure Hurghada Hotel

Safaga road km 12
0 HURGHADA
Egypt

GPS:27.132575, 33.828042

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  497 reviews

TripAdvisor Rating  4.5/5  7,397 reviews

Its good hotrl and the food was perfect and the rood is great the animtion team also so good and funny and friendly i wi

TripAdvisor rating 5.0/5

Бубнов М TripAdvisor review

Its good hotrl and the food was perfect and the rood is great the animtion team also so good and funny and friendly i will come beak here and also the pool was warm and good and i meet animtor shark he reslly do good gay and hrlp us every time 🤩🤩🤩🤩🤩🤩

Уважаемый Бубнов, Благодарим вас за ваш положительный отзыв о нашем отеле Mercure Хургада. Мы рады узнать, что ваше пребывание было приятным, и что вам понравилась еда, а также качество обслуживания. Команда анимации действительно старается сделать отдых наших гостей незабываемым, и мы счастливы, что вы оценили их работу, особенно нашего аниматора Шарка. Ваши теплые слова о дружелюбии и профессионализме нашей команды очень важны для нас. Также приятно слышать, что вам понравился теплый бассейн. Мы стремимся создать атмосферу комфорта и уюта для всех наших гостей, и ваши отзывы подтверждают, что мы движемся в правильном направлении. Мы с нетерпением ждем вашего возвращения в наш отель и надеемся, что ваше следующее пребывание будет таким же приятным, как и это. С уважением, Merna Emam Guest Experience Manager Merna.Emam@accor.com Mercure Hurghada

Very good stay

Customer review rating 5.0/5

Amr M. H. Families - Confirmed reviews ALL

I would like to thank everyone working in this hotel as they are very friendly and helpful people also the food is amazing and clean , the rooms is very clean Specially thanks to Mr. hamada Ezoo and Mr. Hamdy el Boshy at all restaurants also need to thanks Mr. Abdelhalim which responsibility for beach and pool , mr. mahmoud and Mr.Hisham Nasr at reservation , Mr.Shahin and M. TafTaf in the bar , thanks for mr. Harby at a housekeeping

Dear Mr. Amr M., Thank you for taking the time to share your wonderful experience at Mercure Hurghada Hotel. We are delighted to hear that you enjoyed your stay with us and appreciated the friendliness and helpfulness of our team members. Your kind words about our culinary offerings and the cleanliness of our facilities are genuinely appreciated. We will be sure to pass on your special thanks to Mr. Hamada and Mr. Hamdy for their exemplary service in our restaurants, as well as Mr. Abdelhalim for his dedication to ensuring a pleasant experience at the beach and pool areas. Additionally, we are pleased to hear that Mr. Mahmoud and Mr. Hisham Nasr in reservations, along with Mr. Shahin and M. TafTaf at the bar, contributed positively to your visit. Lastly, we will also convey your gratitude to Mr. Harby in housekeeping for his hard work. Your appreciation motivates us to continue providing excellent service. We look forward to welcoming you back in the future for another memorable stay. Best regards, Merna Emam Guest Experience Manager Me… Mercure Hurghada

Lovely hotel with excellent staff!

TripAdvisor rating 5.0/5

T5522SFchrisg Couples - TripAdvisor review

We had a really pleasant time staying at this hotel as a base for our holiday to wider Egypt. Upon arrival we were offered a double room upgrade and given vouchers for the two additional restaurants. The room itself was huge with a balcony looking out on the garden and mountains beyond. The beach is right off the pool and there are plenty of good loungers, tables, and wind guards. Theres a good section of sea cordoned off to swim and the snorkeling is excellent - this was a big factor for us! We saw a huge variety of marine life right off the beach and the water is so clear that you can usually see the fish without even having to snorkel. There's plenty of activities from darts, golf, bocce and pool to keep you occupied and entertainment each night. However, our trip was made special due to some specific people. Not only is the food great, but it's also well suitable for those with allergies and intolerances. Mohammed made a point of finding us every morning at breakfast to give us gluten free bread and brought me various herbal teas when I was feeling ill. He's a kind man who tries hard to take best care of the guests. Similarly, Sous Chef Mammoud Shahien was exceptional. He would take us through every item in the buffet each night and explain what was suitable for our dietary requirements. He would also provide us with desserts at the end of our meal to ensure we didn't miss out! He takes allergies very seriously and really cares about looking after the guests and catering to their personal requirements - absolutely outstanding!!! Unfortunately, I did become unwell whilst I was away but I made a good recovery after visiting Dr Abdo. I was very keen to get to Cairo and with limited days left in the trip, I wasn't sure if I would be fit enough in time. However, Dr Abdo was very thorough in his assessment and advice and was able to give an accurate indication as to how I would likely be feeling at each stage. He gave me clear medical advice and was exactly right on the timeline of recovery. Due to this we were able to go on the excursion before returning home! It's also worth noting that he makes the insurance process very straightforward for you; so this need not be a point of concern. Lastly, we'd like to give a shoutout to Tasha from the animation team for taking us through the various mini-games of darts. That's was a lot of fun and something different. All in all, a really nice time and a place we'd look to return.

Dear Mr. Chris, Thank you for your wonderful review and for taking the time to share your experience at Mercure Hurghada Hotel. We are delighted to hear that your stay was enjoyable and that our staff contributed positively to your holiday in Egypt. It is heartening to know that you appreciated the upgrade to a double room along with the restaurant vouchers. We aim to provide our guests with spacious and comfortable accommodations, and it is gratifying to hear that you found your room to be both large and with delightful views. We are especially pleased that you enjoyed the beach and the swimming and snorkeling opportunities it offers. The clarity of our waters and the vibrant marine life are indeed among the highlights of our location, and we are glad you had the chance to experience them. Your kind words about our staff, particularly Mohammed and Sous Chef Mammoud Shahien, have been noted with great appreciation. We pride ourselves on catering to diverse dietary needs, and it is rewarding to hear that they made such a positive impact on your dining experience. Our team is dedicated to ensuring that all guests feel cared for and accommodated. We are also relieved to learn about your recovery after consulting with Dr. Abdo. The health and wellbeing of our guests are paramount, and it is reassuring to know that his thoroughness and medical advice played a role in your recovery. Lastly, we appreciate your recognition of Tasha from our animation team. Engaging activities are part of our commitment to offering a memorable stay. We look forward to welcoming you back in the future for another delightful visit. Best regards, Merna Emam Guest Experience Manager Merna.Emam@accor.com Mercure Hurghada

Beautiful beach

TripAdvisor rating 5.0/5

Лариса Е TripAdvisor review

Wonderful hotel the most beautiful beach in hurghada all staff is friendly specially saif from recption who speaks russian very well also larena from guest relation she escorted me to my beautiful room😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘

Уважаемая Лариса, Благодарим вас за добрые слова о нашем отеле и пляже. Мы рады, что вам понравился ваш отдых, и особенно приятно слышать похвалу в адрес нашего персонала, включая Сайфа и Ларену. Ваше удовлетворение является для нас наивысшим приоритетом, и мы надеемся увидеть вас снова в Mercure Hurghada. С уважением, Merna Emam Guest Experience Manager Merna.Emam@accor.com Mercure Hurghada

Wonderful staff

Customer review rating 4.5/5

Sue Couples - Confirmed reviews ALL

All the staff were helpful and friendly and worked extra hard to make our stay enjoyable Nothing was too much trouble for them

Dear M. Sue, Thank you for your kind words regarding our team. We are thrilled to hear that our staff made your stay enjoyable through their helpfulness and dedication. Our goal is to provide exceptional service, and feedback like yours motivates us to continue striving for excellence. We look forward to welcoming you back in the future. Best regards, Merna Emam Guest Experience Manager Me… Mercure Hurghada

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Other web-users rate our hotel

  • 813 reviews 9.2/10 Location
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  • 3,002 reviews 9.5/10 Service
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  • 1,390 reviews 9.3/10 Beach
  • 869 reviews 8.7/10 Amenities
  • 853 reviews 9/10 Cleanliness
  • 574 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.