Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,336 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,336 reviews

TripAdvisor Rating  4.0/5  2,337 reviews

Mecrure Perth

TripAdvisor rating 2.0/5

lawsonrobert70 Business - TripAdvisor review

the room i received gave me a bad impression of the Mecure brand. carpet bunched and diconnected form the floor. window over looking a gardne bed of overgrown weeds. room overlooking eveneing garbvage collection at around 2am both days, and transport area with spotlights on all night. toilet running all night until i just turned it off at the tap on the wall.

Great Stay

Customer review rating 5.0/5

Chetan S. Business - Confirmed reviews ALL

Clean room, great staff, enough stock of tea and coffee, fast internet.

Dear S., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

It's near stations, good access to the City Center and the jetty. Clean room.

Customer review rating 5.0/5

Tetsuji Business - Confirmed reviews ALL

Really satisfied.

Dear Tetsuji We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brian McHenry General Manager

Normal

Customer review rating 3.0/5

Sharon Families - Confirmed reviews ALL

Bed is too soft. No door bells and doors closed with a loud bang! Disturbing.

Dear Sok Nghee Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have noted your concerns, and we will review with our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian McHenry General Manager

Customer review rating 2.5/5

Janis Y. Business - Confirmed reviews ALL

hotel requires to upgrade, quite old, esp. one wing with old furniture, carpet

Dear Janis Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brian McHenry General Manager

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Other web-users rate our hotel

  • 1,303 reviews 8.8/10 Location
  • 2,167 reviews 4.8/10 Room
  • 1,627 reviews 7.5/10 Service
  • 103 reviews 4/10 WiFi
  • 919 reviews 5.3/10 Comfort
  • 850 reviews 4.7/10 Cleanliness
  • 690 reviews 2.9/10 Amenities
  • 552 reviews 3.2/10 Vibe

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