Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 2,352 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,352 reviews

TripAdvisor Rating  4.0/5  2,340 reviews

Incorrectly rated

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The redeeming quality of the room was the bed - very comfortable. However, the state of the room was as follows: very prominent rust in the bathroom around the sink and Kleenex compartment. The water pressure was so aggressive, it was impossible not to flood the bathroom with its ricochet. There was a lightbulb missing from the nightstand lamp and therefore, it didn’t turn on. There was a stain on the curtain. Also, for safety reasons, I expected a deadbolt on the door but there wasn’t one. The staff were wonderful and very kind. When I brought up my issues, the attendant covered my $28 room service bill. Despite the comfortable bed and the kind staff, I don’t think it’s fair for this establishment to be calling themselves a 4 star hotel when its appearance suggested more of a 2 star at most.

Amazing stay

Customer review rating 5.0/5

Tammy C. Couples - Confirmed reviews ALL

Absolutely amazing

Basic and a bit shabby

Customer review rating 2.5/5

Deborah A. Families - Confirmed reviews ALL

Old tired facilities and in need of repair and updating. Safe didn’t work. Furniture squeaky. Mould in bathroom. Pool area spider webs on windows and loose boards around pool area. Not very appealing.

Easy and affordable

Customer review rating 5.0/5

Lee -. N. Solo - Confirmed reviews ALL

Easy booking and everything available to use. Was a breeze.

Well located

Customer review rating 4.0/5

Sandy Solo - Confirmed reviews ALL

Staff helpful, unfortunately the shower gel in the shower bottle was empty

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Other web-users rate our hotel

  • 1,316 reviews 8.8/10 Location
  • 2,195 reviews 4.9/10 Room
  • 1,640 reviews 7.4/10 Service
  • 97 reviews 4.2/10 WiFi
  • 927 reviews 5.5/10 Comfort
  • 862 reviews 4.9/10 Cleanliness
  • 697 reviews 3/10 Amenities
  • 571 reviews 3/10 Vibe

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