Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 1,978 reviews

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Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,978 reviews

TripAdvisor Rating  4.0/5  2,324 reviews

Staff brilliant, hotel itself left much to be desired.

Customer review rating 3.0/5

Josh Business - Confirmed reviews ALL

From the moment I arrived the staff were friendly, helpful, professional and accommodating. I attended an event and the events staff were fantastic, special mention to Chloe (Food and Beverage Manager), David and Gemma who were very attentive and helpful. The building/hotel itself was very disappointing and well below my expectations for Accor/Mecure. The hotel was very dated, and the room was more 2–3-star motel in standard. There are many examples I could give but the worst is that the shower door was missing resulting in water flooding the bathroom, the bathroom flooring was moldy and was peeling away from the ground, there were white stains on the floor and around the toilet, the fan in the bathroom didn't work. I had thought about ordering some in room dining but chose not to after seeing the state of the room and reading poor reviews online about the onsite restaurant. If Mercure/Accor make a significant investment in the hotel to bring it up to 4 star standard I will give it another chance but until then unfortunately I will choose another hotel in Perth for my next visit.

Run down

Customer review rating 2.0/5

Tim G. Families - Confirmed reviews ALL

Staff were great. Room is old and needs maintenance, shower runs hot then cold, bathroom door scrapping across the floor, air-conditioning adjuster non responsive and room was cold. Lifts were dirty with the same biscuits on the floor for whole 48 hours we were there. Maybe you should stay there yourself, to see what needs fixing. Surprising for a first world country?

Nice sized space

Customer review rating 4.0/5

Tom O. M. Business - Confirmed reviews ALL

Staff very friendly but room very dated. Mould in bathrooms, broken cupboards. Felt like going back in time 20 years!

Excellent service

Customer review rating 5.0/5

Meri Families - Confirmed reviews ALL

The staff were very friendly and helpful.


Customer review rating 3.5/5

Stephen M. Couples - Confirmed reviews ALL

Bed was a little hard, no extra pillows Don’t like the share bathroom products

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Other web-users rate our hotel

  • 1,093 reviews 9/10 Location
  • 1,872 reviews 4.8/10 Room
  • 1,463 reviews 7.3/10 Service
  • 88 reviews 2.2/10 WiFi
  • 773 reviews 5.5/10 Comfort
  • 695 reviews 4.8/10 Cleanliness
  • 549 reviews 2.7/10 Amenities
  • 467 reviews 2.7/10 Vibe

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