Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 1,448 reviews

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Indulgence and delectable design, with a touch of sugar spice and everything nice, is epitomised in Mövenpick Auckland's guest rooms and suites. Modern amenities and luxury touches ensure a stylish stay in the heart of Auckland's CBD.

Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,448 reviews

TripAdvisor Rating  4.5/5  815 reviews

Good Location

Customer review rating 3.0/5

Paul W. Business - Confirmed reviews ALL

Hotel is is great location. Rooms are comfortable and well equipped. Food and Beverage operations need improvement. Poor Room service selection, especially late night menu. Selection and execution well below par. Buffet breakfast was not great. Items were not replaced regularly, leaving many selections empty or old looking. Coffee ordered was never delivered. F&B service needs a overall ASAP.

Great location

Customer review rating 4.0/5

Anthony L. Business - Confirmed reviews ALL

Really pleasant, clean rooms, great service.

Less luxury

Customer review rating 4.5/5

Sofia U. Business - Confirmed reviews ALL

Usually my stays are good but this time wasn’t the best. -my towel had some red mark on it. The front desk quickly replaced it which I appreciate. -breakfast was not open at 6:30am. -a very loud chain dropping noise continued throughout the night. Is that the elevator? -nowhere to place my bag except the floor in room 0208. -I turned the a/c off at 10pm and woke up to it back on at full blast at 5:30am resulting in a sore throat.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything was great but breakfast too expensive

Good location, great staff, great room

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Was very happy with my experience overall. Loved that the reception staff would greet me by name as I walked past - that was very nice :) Breakfast was good, though not the best buffet I've had (Swissotel in Sydney is quite good!) and chocolate hour is a nice addition to the stay :) Location was also great, would definitely stay once again in the future.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 513 reviews 9.5/10 Location
  • 751 reviews 8/10 Room
  • 713 reviews 8.8/10 Service
  • 42 reviews 1/10 WiFi
  • 342 reviews 5.6/10 Comfort
  • 288 reviews 6.7/10 Food
  • 264 reviews 8.2/10 Cleanliness
  • 152 reviews 8.7/10 Vibe

Powered by Trustyou

All our hotels in Auckland