Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,883 reviews

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Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,883 reviews

TripAdvisor Rating  4.5/5  856 reviews

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a comfortable stay, was given a room with deck. Convenient to places nearby, overall would like to go again. I also had an event there.

Great location. Good service. Poor Internet

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Location is top notch. Service was good, shoutout to Laisa from Boda retaurant 👍 The only complain that I have is the bad/slow internet connection. For a hotel under Accor hotels it is one of the slowest internet connection that I have experienced in recent years.

Choice location with lovely views

Customer review rating 4.5/5

Tatiyana Friends - Confirmed reviews ALL

We really enjoyed our stay, can’t really fault anything. The room was lovely, the chocolate hour was a good addition and the cocktails on the rooftop bar were chefs kiss! Had a bit of miscommunication with parking but was resolved. Thank you!


Customer review rating 3.0/5

Mikayla F. Friends - Confirmed reviews ALL

Our stay was alright minus the issues we had with our toilet, we had someone come 3 times to fix our toilet. The third time was while we were out and when we got back at 11pm the toilet still was continuously flushing for about 5 minutes by this time we were over trying.

Nice hotel, but…..

Customer review rating 2.5/5

T. W. Couples - Confirmed reviews ALL

The service was lovely from the front desk and housekeeping, and we loved our room with its view, but the bed was very uncomfortable and we were appalled at what we were charged for breakfast - $42 per person and all the hot food was COLD! Not good for a hotel that classifies itself at 5 stars. The best part was Chocolate Hour. Sad to say we won’t return for future stays nor recommend you to friends.

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Other web-users rate our hotel

  • 1,198 reviews 9.5/10 Location
  • 1,605 reviews 7.8/10 Room
  • 1,531 reviews 8.4/10 Service
  • 83 reviews 2.4/10 WiFi
  • 746 reviews 5.3/10 Comfort
  • 626 reviews 7.5/10 Food
  • 520 reviews 8.2/10 Cleanliness
  • 360 reviews 7.1/10 Breakfast

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