Novotel Sydney Brighton Beach 4.5 stars

Customer review rating (ALL Rating) 4.3/5 473 reviews

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Description

Hotel extras

  • All of our spacious rooms include balconies

  • Outdoor pool now open to all ages

  • Newly opened restaurant for buffet breakfast and bar open

  • Large number of suites with bathtubs and sweeping bay views

  • Central location only 14km to Sydney CBD and 10 minute drive to the airport

Our accommodation(s)

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Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ammos

Coming Soon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  473 reviews

TripAdvisor Rating  3.5/5  2,384 reviews

Location was good

Customer review rating 3.5/5

Jenny Couples - Confirmed reviews ALL

Hotel very noisy due to renovations,I wanted to pay for my expenses on leaving with an Accor gift card for $200 but on checkout the expenses were already paid by using my Amex credit card even after telling the girl on check in that this was how I wanted to pay. I am still wanted on the points 1 week later. Not very good service

Location and view from the balcony was amazing

Customer review rating 3.5/5

Mona S. Couples - Confirmed reviews ALL

I always prefer to spend my holiday there as it is a great place to spend time in

Customer review rating 2.5/5

M.v Couples - Confirmed reviews ALL

Didn’t like the “upgrade” room. Have had that room before. Separate toilet you can’t “swing a cat”. Probably over the so called Reno of the Hotel. I now need a more Accessible Room not a Spa Bath! Tested Positive for Covid on the Tuesday night. Was told the Hotel would comp the Parking as I had so much trouble with the Boon Gate last stay. Same again this time. I have given my Rego No. & it should have been added to the Computer. So so disappointed!

Excellent visit

Customer review rating 5.0/5

Rebecca Families - Confirmed reviews ALL

My daughter and I stayed at your hotel and we had an absolutely amazing time. Love the upgrades and the disability friendly showers which will mean my mother can come and stay with us. The location is fantastic only 20 minutes to the city, views are amazing being right on the beach, the price was reasonable and shops are close by. We will be coming back again in the near future.

Dear Rebecca, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a positive experience during your stay with us and you found our hotel to be disability friendly. We appreciate the compliments regarding our refurbishments, amazing views yet been reasonably priced. Our team take pride in our hotel to ensure that our guests have a wonderful experience. We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Very noisy

Customer review rating 2.0/5

Fiona B. Couples - Confirmed reviews ALL

Very noisy,

Dear Fiona B., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please be advised that I will be in contact with you today. Sincerely, Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

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Other web-users rate our hotel

  • 488 reviews 8.6/10 Location
  • 974 reviews 7.3/10 Room
  • 652 reviews 7.4/10 Service
  • 22 reviews 4.4/10 WiFi
  • 375 reviews 3.9/10 Amenities
  • 307 reviews 5.2/10 Cleanliness
  • 208 reviews 3.8/10 Pool
  • 190 reviews 4.3/10 Value

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