Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,149 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,149 reviews

TripAdvisor Rating  3.5/5  327 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good facilities, great for families. The only downside was food and service at restaurant could be better.

Amazing facilities, lovely staff, terrific food and beautiful grounds!

Customer review rating 5.0/5

Jacqueline E. Families - Confirmed reviews ALL

Loved our holiday with Novotel, our second time and will return again.

Kid friendly and a great place to return to on school holidays

Customer review rating 4.5/5

Amanda Families - Confirmed reviews ALL

We love coming to the Novotel and have been 4 times now. The facilities and rooms are great. Our one negative feedback from this trip was the limited dinner menu and the quality of the food on that menu. Aside from the pizzas most meals (we stayed for 3 nights so sampled most of the menu) were salty and not enjoyable. This was such a down point on an otherwise great stay.

Good stay, perfect weather, great service

Customer review rating 4.5/5

C L. Couples - Confirmed reviews ALL

Stayed for 1 night on a Saturday. Check-in staff had great service, upgraded us because of my Accor membership status. Parking near our suite was very full on a Saturday, we had to park in another car park further away, and it is quite confusing to navigate to our suite from the map due to the layout of the resort. We were still unable to find a vacant car park until the next day near our suite. I think the car parks for hotel guests were occupied by the Xperience company and their guests, and also the Convention Centre just next to the hotel. The swimming pool were very busy, full of families and kids screaming. The beach was nicer and more quiet so we opted to stay there in the afternoon. The Sola bar staff should have asked us where we are having our drinks instead of giving of glassware directly. We got told off by pool staff glasses are not allowed. There is a nice walk around the lagoon which we enjoyed. We did not have any food from the hotel restaurants. The room was very spacious, we enjoyed the jacuzzi. We did not have time to use the free kayak and sail hire at the lagoon, will come back for those next time! Overall a very good stay, would come back but probably not on a Sat night.

just beautiful and relaxing

Customer review rating 5.0/5

Maria Families - Confirmed reviews ALL

loved the family orientated atmosphere. So much for the kids to do and enjoy. We celebrated a family birthday so everyone stayed in different areas of the resort so lots of walking but the scene was so serene and you just felt safe and free. Our room had a great layout, comfortable and clean and staff were amazing, friendly and attentive. Would definitely come back.

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Other web-users rate our hotel

  • 961 reviews 8.3/10 Location
  • 2,574 reviews 5.7/10 Room
  • 2,227 reviews 7.2/10 Service
  • 34 reviews 4.3/10 WiFi
  • 1,407 reviews 4.9/10 Food
  • 801 reviews 4.4/10 Cleanliness
  • 768 reviews 5/10 Comfort
  • 633 reviews 8.2/10 Breakfast

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