Mercure Blois Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,089 reviews

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Mercure Blois Centre Hotel - Image 1
Mercure Blois Centre Hotel - Image 2
Mercure Blois Centre Hotel - Image 3
Mercure Blois Centre Hotel - Image 4
28 quai Saint Jean, 41000 BLOIS, France

Description

Hotel extras

  • Newly renovated rooms

  • Modern relaxation area: heated indoor pool, sauna and fitness center

  • After-work events: evenings with live music at the Wine Not? bar

  • Garage with 40 paid spaces; reservation not possible. Maximum height 79".

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

Mercure Blois Centre Hotel

28 quai Saint Jean
41000 BLOIS
France

GPS:47.588649, 1.339782

Telephone
Fax +33 2 54 56 67 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE QUAI

Le Quai will win you over with authentic cuisine, fresh produce, a seasonal menu and tempting set menus from €22 to €29. Just for you... reserve your table in the VIP area, by the fireplace!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,089 reviews

Customer review rating 3.5/5

Lai C. B. Couples - Confirmed reviews ALL

At the time of check out, I asked for the invoice and hotel’s reception told me she would send it by email. It’s been 9 days since then. No invoice is received until now.

Dear Ms B., Thank you for taking the time to share your feedback following your stay in our hotel. I am pleased that you appreciated our hotel's location. However, please accept our sincere apologies for the delay in sending your invoice following your departure. I truly understand the inconvenience this may have caused and regret this oversight. I have now sent your invoice by email and thank you for bringing this matter to our attention. We hope to have the pleasure of welcoming you back to Mercure Blois Centre for a more satisfying stay in the future. Kind regards, Solène MERCIER Première de Réception

Customer review rating 4.0/5

Stephen M. Business - Confirmed reviews ALL

Having a restaurant, gym and a pool is good value. For me the restaurant menu was a little limited, (I have a low carbohydrate diet). I was very surprised by the Caesar salad not coming with Caesar dressing but a balsamic vinegar drizzle. The room was large but on two levels, which meant I got exercise going up and down the stairs.

Dear Mr M., Thank you for taking the time to share your feedback following your recent stay in our hotel. I am pleased that you appreciated the range of facilities available at our hotel, including our restaurant, swimming pool and fitness room, as well as the spaciousness of your accommodation. Regarding your accommodation, I would like to clarify that all our Privilege rooms are designed as duplex rooms, with two levels. This layout provides a spacious and distinctive living environment, although we understand that the stairs may not be convenient for every guest. We appreciate your feedback and encourage guests to contact our team when booking if they have specific room layout preferences, so that we can best advise them. Thank you for your constructive comments and for highlighting both the strengths of our facilities and the areas where we can improve. We hope to have the opportunity to welcome you back to Mercure Blois Centre and provide you with an even more satisfying experience. Kind regards, Solène MERCIER Première de Réception

Customer review rating 5.0/5

Alon Y. Business - Confirmed reviews ALL

Excellent location, amazing breakfast and the nicest staff ever!

Dear Alon Y., Thank you for sharing your feedback about your stay. I am delighted to hear that you appreciated the hotel's location, close to both the city centre and the Loire River, as well as our breakfast buffet featuring regional and local products. We are pleased to know that you enjoyed your stay with us, and we sincerely thank you for your kind words about our team. Your positive feedback encourages us to continue providing exceptional service to all our guests. We look forward to welcoming you back on your next visit to the land of the Loire Valley Châteaux. Best regards, Emmanuel MORIN Front desk manager Mercure Blois Centre

Customer review rating 4.0/5

Dean S. Couples - Confirmed reviews ALL

This Mercure franchise property failed to recognize our Accor status and we had to insist on the room amenities consistent with our status.

Dear Mr. S., Thank you for taking the time to share your feedback following your stay at the Mercure Blois Centre. I am sorry that the recognition of your ALL Accor Gold status upon arrival did not fully meet your expectations. I would, however, like to clarify a few points regarding the benefits associated with your membership. As an ALL Accor Gold member, you are eligible for a room upgrade, subject to availability on the day of arrival. Unfortunately, on the day of your check-in, our Privilege room category was fully booked, which meant that we were unable to offer you an upgrade immediately. When we spoke together the following day, we arranged to ensured that all the amenities associated with a Privilege Room were installed there for the remainder of your stay. You also received your welcome drink and the welcome gift offered to our Gold members upon arrival. Please be assured that, although the Mercure Blois Centre operates as a franchised hotel, we fully respect Accor's standards, procedures and ALL Accor loyalty programme commitments. We are committed to recognizing our members' status and providing the benefits to which they are entitled, in accordance with the programme's terms and conditions. Thank you again for your loyalty and for your positive comments regarding our value for money and sustainability initiatives. We hope to have the pleasure of welcoming you back to the Mercure Blois Centre and providing you with an even smoother experience from the moment you arrive. Kind regards, Solène MERCIER Première de Réception

Customer review rating 4.0/5

Paul V. Couples - Confirmed reviews ALL

Lovely stay, private parking great,

Dear Mr. V., Thank you very much for taking the time to share your feedback following your stay at the Mercure Blois Centre. I am delighted to hear that you enjoyed your stay with us, particularly our private parking. I am also pleased that our housekeeping team was able to find and return your charger before your departure. We will be sure to share your kind words with the team. I understand your concern about opening the windows due to the risk of mosquitoes. We appreciate your understanding and hope that the comfort of your room and our facilities nevertheless contributed to a pleasant stay. Thank you once again for your feedback and for choosing the Mercure Blois Centre. We hope to have the pleasure of welcoming you and your partner back to Blois in the future. Kind regards, Solène MERCIER Première de Réception

Other web-users rate our hotel

  • 579 reviews 9.1/10 Location
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  • 906 reviews 9.2/10 Service
  • 16 reviews 1.2/10 WiFi
  • 422 reviews 9.1/10 Breakfast
  • 406 reviews 7.4/10 Comfort
  • 252 reviews 6.8/10 Cleanliness
  • 219 reviews 3.5/10 Wellness Area

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