ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,404 reviews

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Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,404 reviews

TripAdvisor Rating  4.0/5  6,796 reviews

Good location to explore the city

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Was easy to reach being near to Centraal Station. Staff were helpful and friendly. Most places of interest and nice eateries are within walking distance if not reachable easily by tram, train and buses. Weather at this time was a little cold but still comfortable to move around. I was with family and friends.

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that our central location greatly facilitated your explorations of Amsterdam and that the proximity to the Central Station was convenient for your travels. Our team strives to provide friendly and helpful service, so it's wonderful to know that this aspect of your stay was appreciated. However, we regret to hear that our breakfast selection did not meet your expectations. While our kitchen operations are streamlined for efficiency and consistency, we are always looking for ways to enhance our guests' dining experience. Your feedback regarding the juices and egg preparations has been noted. Additionally, we are pleased to acknowledge your long-standing membership with ALL - Accor Live Limitless, and we hope that you continue to enjoy the benefits of your Gold status in your future travels. We are particularly proud of our commitment to sustainability, and it's heartening to learn that our efforts resonate with you as a fellow advocate for the environment. Your recognition in this area is greatly valued by us. We hope that you will return in the future. Best regards, Natasa Duricic, Operations Manager

Good location cos near to train station

Customer review rating 2.5/5

Amy Couples - Confirmed reviews ALL

The wifi was down for 2 days when i stayed there for 4 nights. Sad. It could hve been better experience if they provide kettle, bedroom slipper etc. sound proof needs further improvement as well

Dear Amy, Thank you very much for your review. We are pleased that you found our location convenient due to its proximity to the train station. We regret to hear about the difficulties you encountered with the WiFi service. Please be assured that we strive to provide reliable internet access and any interruption is certainly an exception to our standards. Regarding the amenities such as a kettle and bedroom slippers, we take note of your preferences and would like to mention that our top floor rooms do offer additional features like tea and coffee-making facilities. In terms of soundproofing, we are continuously working to provide a tranquil environment for our guests, and we are sorry if this aspect did not meet your expectations. We appreciate your acknowledgment of our efforts in sustainable development and hope that this, along with other positive aspects of your stay, might encourage a return visit. We hope to see you again soon. Best regards, Natasa Duricic, Operations Manager

Excellent location, extremely small rooms

Customer review rating 3.5/5

Shawdi Families - Confirmed reviews ALL

Excellent location, close the train station and the canal boats. Center of the city. Very Very Very small rooms without even a side table

Dear Shawdi, Thank you for taking the time to share your review. We are delighted to hear that you found our location excellent, conveniently close to the train station and central Amsterdam. We regret to hear that the room size did not meet your expectations. Our cosy rooms are designed for efficiency in the city center where space is at a premium. For future stays, you might consider our rooms with a river view that are more spacious and offer enhanced comfort. Regarding the internet speed, we understand the importance of a reliable connection and will look into improving this service. Additionally, we appreciate your suggestion for more breakfast options; please know that we already offer a variety of items, including granola and cornflakes, and will consider expanding our selection to better meet our guests' preferences. We are also pleased to know that you rated our cleanliness and commitment to sustainable development very highly, which are aspects we take great pride in. All of the team really do hope we may welcome you back in the future. Kindest regards, Natasa Duricic, Operations Manager

Great Location, Great Hotel

TripAdvisor rating 4.0/5

Alexis G TripAdvisor review

We loved the location of this hotel. We took the train from the airport and 20 minutes later were at Amsterdam Central Station. It took about 5 minutes to walk to the hotel. So many places are within walking distance and the trams stop right in front if you'd rather ride. Beds are comfy and the climate of the room was perfect. The triple room was a bit small for all 3 of us, but it worked out great. You can store things under the beds. That was a plus and the bathroom was surprisingly modern and larger than most. Everything in the room and lobby were very clean. Breakfast was good with a nice variety. Customer service was above and beyond! Everyone was kind, knowledgable and very receptive to our needs. Nafisah and Glennisa were amazing during our stay. I would definitely stay here again!

Dear Alexis, Thank you for commenting on your stay. We are thrilled to hear that our location, conveniently situated just a short walk from Amsterdam Central Station, greatly contributed to your satisfaction. It is always our aim to provide a comfortable environment, and we are pleased to know that the climate control in your room was to your liking. However, we regret to hear that you found the triple room to be a bit small for your group. Whilst our cosy rooms are designed to maximize space and efficiency, we understand that comfort is paramount and we appreciate your constructive comments. We are glad, though, that the under-bed storage provided some added convenience for your belongings. It is delightful to learn that the modernity and size of the bathroom exceeded your expectations, and that the overall cleanliness of our hotel met our high standards. Your compliments on the variety and quality of our breakfast selection are greatly valued, as is your recognition of our customer service. We are proud that Nafisah and Glennisa were able to make a remarkable impact on your experience. Rest assured, we will share your kind words with them. We look forward to welcoming you back on a future trip. Kind regards, Natasa Duricic, Operations Manager

Centrally located, friendly staff

Customer review rating 4.5/5

David Friends - Confirmed reviews ALL

Great location, easy to find! Friendly staff & clean hotel. Only downside for me was checking in online, then going through same check in process at reception to get room key. Makes checking in online pointless

Hi there, Thanks for taking the time to share your review. We are delighted to hear that our central location and the professionalism of our staff, particularly Prasad, contributed positively to your experience with us. We regret to hear about the inconvenience you faced with the online check-in and the curtain rail in your room. Please be assured that we are constantly reviewing our processes to enhance our guest experience, and we will look into the curtain rail issue to prevent future occurrences. It is heartening to learn that our main bar left a good impression, and we truly appreciate your recognition as a member of the ALL - Accor Live Limitless loyalty programme. We hope to have the pleasure of welcoming you again. Kind regards, Natasa Duricic, Operations Manager

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Other web-users rate our hotel

  • 4,026 reviews 9.5/10 Location
  • 4,175 reviews 4.9/10 Room
  • 2,926 reviews 8.2/10 Service
  • 99 reviews 4.8/10 WiFi
  • 2,664 reviews 3/10 Comfort
  • 1,356 reviews 6.1/10 Cleanliness
  • 1,185 reviews 7.2/10 Breakfast
  • 852 reviews 4.4/10 Value

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