Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 2,627 reviews

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Iconic luxury accommodation with 364 rooms and suites, where the original grandeur has been preserved in the historic Metropole Wing, while the newer Opera Wing offers neo-classical elegance. All of our 5 star accommodations are equipped with comfortable Sofitel MyBed and stylish furnishings. Hotel room features also include broadband Internet, LCD televisions and Balmain bathroom amenities.

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District, 15 Ngo Quyen, Hoan Kiem 100000
100000 HANOI

GPS:21.025616, 105.856115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,627 reviews

TripAdvisor Rating  5.0/5  8,514 reviews

Certificate of excellence 2023

Simply Amazing

TripAdvisor rating 5.0/5

michaelsM3059AV Business - TripAdvisor review

This hotel really does take service to the next level. The staff was just exceptional. The location is very convenient and it’s a short walk to the Old Quarter with lots to eat, see and do. The rooms we clean, quiet and comfortable. The breakfast buffet was delicious. It’s hard to imagine a more pleasant experience.

This is a very special hotel

Customer review rating 5.0/5

Bart D. Business - Confirmed reviews ALL

Excellent staff, attentive and well trained. The building is beautiful

Always a great experience

Customer review rating 5.0/5

Bm Couples - Confirmed reviews ALL

Stayed at the Metropole for many one night staycations before and this was again a great stay. Got a generous status upgrade and the lounge during the afternoon and evening were amazing as always. Highlight is the lounge breakfast, which includes buffet options and very nicely made a la carte options as well. Nothing bad to say about staying here, as always. Service is impeccable, rooms are great and comfortable, and food options and drinks are awesome as well. Already looking forward to my next stay. Will be back.

Bad service

Customer review rating 1.5/5

Vinh T. Business - Confirmed reviews ALL

I have stayed in Metropole during the past 3-4 years. The services got significantly worse during the past few months. A few bad experiences I had: 1. Staffs mistook me with another guest even I stayed at the hotel for many years. 2. Staffs returned my laundry wrongly. Put my under wears with under wears of another female guest together in 1 box without cover. I had to rewash my clothes when I got home later. 3. I had to call hotel receptionist to get the invoices after I left the hotel. Before, I would get it after 30 minutes after I checked out. etc.... Please try to bring back your good services or I will need to consider another hotel.

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Extremely good service. Staff are amazing. Even repaired my iphone charger cord that had part of the covering of the cord frayed, without me asking. Now, that is amazing!

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Other web-users rate our hotel

  • 387 reviews 9.7/10 Location
  • 555 reviews 8.4/10 Room
  • 1,081 reviews 9.6/10 Service
  • 362 reviews 9/10 Food
  • 315 reviews 9/10 Vibe
  • 276 reviews 8.6/10 Amenities
  • 198 reviews 9.2/10 Breakfast
  • 155 reviews 6.1/10 Comfort

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