Sofitel Legend Metropole Hanoi Hotel 5 stars

Customer review rating 4.8/5 8,463 reviews

Sofitel Legend Metropole Hanoi
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • "The very best location near Opera House and Old Quarter"

  • "Strong character, history, tranquillity in a romantic theme"

  • "Award winning gastronomy, Vietnamese, French & European"

  • "Beautiful garden, outdoor swimming pool, spa & fitness gym"

  • "Perfect destination for leisure and business trips"

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000
hanoi
viet nam

Tel: +842438266919

Fax: (+84)2438266920

Check-in from 14h00

Check out up to 12h00

  • LONG BIEN STATION. :  N/A LONG BIEN STN

  • TRANG TIEN STREET :  2, 34, 45, 9, 23 Trang Tien

  • By plane

    HANOI NOIBAI At 35km / 21.75 miles

  • By train

    HANOI RAILWAY STN At 1.24km / 0.77 miles

GPS :21.025616, 105.856115

Our accommodations

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

OPERA WING, PREMIUM ROOM, QUEEN BED

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, PREMIUM ROOM, TWIN BEDS

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Pool side, Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, LUXURY ROOM, QUEEN BED

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, LUXURY ROOM, TWIN BEDS

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, GRAND LUXURY ROOM, QUEEN BED

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

HISTORICAL WING, GRAND LUXURY ROOM,TWIN BEDS

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, GRAND PREMIUM ROOM WITH CLUB METROPOLE BENEFITS, KING BED

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA WING, GRAND PREMIUM ROOM WITH CLUB METROPOLE BENEFITS, TWIN BEDS

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • Views: City side, Courtyard side, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

LE BEAULIEU RESTAURANT

Type of cuisine: French

The friendly atmosphere of this contemporary haute brasserie where patrons come to savour the best and most authentic French cuisine in Vietnam. Le Beaulieu has been well-known for over a century as the venue of dazzling soirées and sublime Sunday Brunch.

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICES GARDEN RESTAURANT

Type of cuisine: Regional

Offering inside and courtyard dining, the Metropole Chefs prepare local specialties using a wide range of spices, herbs and seasonings, resulting in distinctive flavours that have made Spices Garden the discerning choice for Vietnamese cuisine

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

angelina

Type of cuisine: Thematic cuisine

angelina, Hanoi's bespoke cocktail bar, whisky lounge & restaurant, is where the very best from Europe and the New World comes in perfect measure. The kitchen serves rustic comfort food, melding the finest ingredients in seasonal dishes.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAMBOO BAR

Non contractual photo

Enjoy ice-cream, fruit juices and exclusive Metropole tea collection, aromatic coffee or light snacks complimented with exquisite cocktails in the tranquil poolside venue of the peaceful courtyard.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRASSE DU METROPOLE

Non contractual photo

At La Terrasse, inspired by famous Parisian cafés, patrons are immersed into the heart of Hanoi. Observe the romance of local couples having their wedding photos taken, relax to the music of our saxophonist on Thursday, Friday and Saturday evenings.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLUB BAR

Non contractual photo

Overlooking the hotel's serene courtyard garden, this airy venue offers Hanoi's legendary cocktail lounge experience. In addition to the scrumptious menu, Le Club features a delectable chocolate buffet and jazz performance everyday (except Monday).

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANGELINA BAR AND WHISKY LOUNGE

Non contractual photo

Enjoy the very best hand-crafted cocktails, an expertly curated wine list and a world-class whisky selection. The experience is brought together in a sophisticated yet soothing decor with a touch of Scottish highlands and hints of gold, green and blue.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 185

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel Legend Metropole Hanoi

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

8,463 reviews

tripadvisor

TripAdvisor Rating 5.0/5

8,256 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Old carpet & furniture, unfriendly check-in

Customer review rating 4.8/5

Hoa P. Business - 23/06/2020 Confirmed reviews ALL

I booked for Opera Wing room, first entered into Ly Thai To reception and was asked to go to Ngo Quyen Reception for my check-in. I was given the room at the Metropole Wing, so I had to go back to Ly Thai To reception again. It is time consuming and not what I booked for, but no one explained why I didn’t have my Opera Wing room. I supposed that the hotel wanted to use all the old rooms first before opening the newer rooms to customers. The carpet leading to my room is so smelly. The door locked very loudly. I asked for a room with a bathtub, it turned out to be a small tub which I hardly fit in. I am 1.80 meter height. There is only one hanging knock which is positioned at wrong place. Coming to the worst bed I ever have been. It made noisy sound whenever I turned or sat on. Overall, I was disappointed given my expectations for a luxury 5-star hotel well-known for its best service.

Consistently went the extra mile for us at a very difficult time

Customer review rating 4.8/5

Adrian Couples - 08/04/2020 Confirmed reviews ALL

A big thank you to William, Joseph and the entire hotel Team who looked after us so very well after we were quarantined in our room due to the Coronavirus. They constantly went the extra mile to ensure a stressful situation was as pain free as possible with great meals and room service and a sympathetic ear from hotel management and reception staff. William and Joseph also did an excellent job liaising with the Vietnamese authorities over quarantine arrangements and Gov requirements to get us back to the UK.

Service excellence, top place to stay

Customer review rating 4.8/5

Sharon M. Couples - 27/03/2020 Confirmed reviews ALL

The service during our stay was second none. We stayed during the COVID-19 outbreak so it was very quiet with only a few people staying but the staff were fabulous, always making us feel welcome and very friendly. Room was fantastic, very nice. We stayed for our 30th wedding anniversary and We were greeted with flowers and chocolates. Could not speak highly enough of the accommodations and also the staff. 10 out of 10 for us.

Great ending to an amazing journey

Customer review rating 4.8/5

Anonymous Couples - 23/03/2020 Confirmed reviews ALL

An exquisite Hotel in a beautiful area staffed by caring and dedicated employees. Wonderful food. Lovely and luxurious accommodations. We couldn't ask foe better. Thank You

well located

Customer review rating 4.8/5

Ed H. Couples - 20/03/2020 Confirmed reviews ALL

Classic accommodations and great service

Service and Smile of the staff is remarkable

Customer review rating 4.8/5

N. S. H. Business - 17/03/2020 Confirmed reviews ALL

Over all a good experience, nice food, good service.

Great hotel

Customer review rating 4.8/5

Ralph T. Couples - 17/03/2020 Confirmed reviews ALL

A brief stay as our holiday tour was terminated due to the corinova virus pandemic with Vietnam closing its borders. We were treated exceptionally well by all the staff and our thanks to the hotel manager for offering his personal assistance. The restaurant we used offered outstanding food in a pleasant surrounding. A good range of food was always presented at breakfast. Overall a short but very pleasant stay. We look forward to returning once the world gets back to normal.

Ok stay

Customer review rating 4.8/5

Craig M. Couples - 16/03/2020 Confirmed reviews ALL

I have wanted to stay at the hotel for 40 years and have finally done so. I wont be coming back. Really hard to see what all the fuss is about. Sure it has history but the rooms were bland, the bathrooms spacious but impractical and the level of service inconsistent. Bar staff at the poolside restaurant were exceptionally good, food was excellent but breakfast was a buffet (a personal pet hate in a 5 star hotel!!) which could have been anywhere. Possibly the most disappointing aspect was the fact that all the guests looked the same. Old, white and wealthy - should not have been surprised.

Well located, Good stay

Customer review rating 4.8/5

Amanda H. Families - 15/03/2020 Confirmed reviews ALL

I enjoyed my stay here. My only complaint was that the bed was extremely hard.

Most enjoyable stay

Customer review rating 4.8/5

David W. Couples - 15/03/2020 Confirmed reviews ALL

Our experience was impacted by the rapidly changing circumstances due to the CoVID-19 world wide pandemic disease. Nevertheless our stay at the Sofitel was a most enjoyable experience, the location facilities were excellent, the very courteous and helpful.

Well located, the staff was very customer service focused, thankful for the complimentary coffee and croissant!!

Customer review rating 4.8/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

We spent time touring Hanoi before joining the Backroads bicycle tour. We loved our stay in the Hotel and found everyone to be very friendly and helpful with restaurant recommendations, etc.

nce Sofitel Legend Metropole Hanoi

Great stay. Location wasideal to walking around by ourselves.

Customer review rating 4.8/5

Anonymous Couples - 13/03/2020 Confirmed reviews ALL

We initially had 3 night stay and then a further 1 night stay - we found the restaurants, food, staff- well presented, very friendly, rooms very inviting - loved our experiences and stay here.

Pleasant Stay - Emergency Response Could be Better

Customer review rating 4.8/5

K T. Friends - 13/03/2020 Confirmed reviews ALL

It was our first time to Hanoi, and staying at such a prestigious hotel. The staff in all departments were lovely and always knew to acknowledge guest presence. The guest room was kept clean always, with no issues. The COVID-19 hotel lockdown on 9 March 2020 (Monday) was indeed unfortunate and unpredictable. It is understood that the lockdown was enforced by the government doing the early morning hours on that day. As such, it would have been better if there was a notification note/letter slipped under the guest room door, to provide an initial idea of the current situation. As we were supposed to the check-out that morning around 10am, it was only clear to us that we couldn't leave when we approached the reception/for breakfast at 9am. The external company that confirmed our airport departure transfer for that morning, did not wish to entertain our plea to refund/amend the arrangement as it was within less than an hour to the arranged pick-up time.

Nice and Cosy

Customer review rating 4.8/5

Chris T. Business - 12/03/2020 Confirmed reviews ALL

The hotel is in a good location with plenty of history The staff are nice and courteous Nice and cosy place

Beautiful hotel with first class service, amenities and ever attentive staffS

Customer review rating 4.8/5

Alan C. Couples - 10/03/2020 Confirmed reviews ALL

See above, What more can I say.

Heritage experience with superlative service

Customer review rating 4.8/5

Andrew Couples - 10/03/2020 Confirmed reviews ALL

The history of the hotel from its French origins, as a host for various diplomatic missions during the 1970s, to the present day is well preserved and curated. But the hotel is more than magnificently updated historical luxury, the staff service is remarkable. For example, it started raining quite heavily while my wife and I were doing the yoga class on the undercover outdoor terrace near the pool. As the class ended a staff member quietly arrived with two umbrellas for my wife and I.

Wonderful room and breakfast

Customer review rating 4.8/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

In a tour with scenic

Lovely hotel

Customer review rating 4.8/5

Michael W. Couples - 09/03/2020 Confirmed reviews ALL

Your staff are really charming and made us very welcome

A little disappointing overall

Customer review rating 4.8/5

Alex F. Business - 09/03/2020 Confirmed reviews ALL

Firstly, we had difficulty getting a refund for our non-refundable rate even though we had Corona issues. Most other hotel chains and airlines had been more receptive to cancellations. Thankfully we were allowed to change names and dates. The room itself had a tiny window with no view. This was in spite of very low occupancy. I feel there could have been an opportunity for a better room. Room service came into our room once without any knock. They just walked right in when my wife and I had no clothes on. Knocking is basic etiquette. When we went for breakfast we hose to sit outside. It took a while for someone to bring cutlery even though, they sat us there. Eventually I had to get it from another table. Bathroom toiletries are very limited. I haved lived in Vietnam for 12 years of which 8 in Hanoi and have regularly used Metropole for business, friends and family. It continues to be a wonderful and charismatic property but was led down by how we were handled.

Lovely hotel. Rooms a little tired...

Customer review rating 4.8/5

Simon C. Friends - 09/03/2020 Confirmed reviews ALL

Very agreeable (second) stay in a lovely hotel with excellent service. The rooms in the old building are lovely but the bathrooms are looking a little tired.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hanoi