Mercure La Roche Sur Yon Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 872 reviews

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Mercure La Roche Sur Yon Centre Hotel - Image 1
Mercure La Roche Sur Yon Centre Hotel - Image 2
Mercure La Roche Sur Yon Centre Hotel - Image 3
Mercure La Roche Sur Yon Centre Hotel - Image 4
117 boulevard Aristide Briand, 85000 LA ROCHE SUR YON, France

Description

Hotel extras

  • Ideal for families, our 13 spacious rooms can accommodate up to 4 people.

  • Just a 40-minute drive away, discover the Grand Parc du Puy du Fou.

  • 5 min walk from TGV station and 40 min from Nantes. The Vendéspace complex is 3.1 miles away.

  • Our "Social Food & Bar - Le Monkey Place" is open daily, 6:30am-midnight.

  • Park safely in the public car park "LE CLEMENCEAU" for EUR 2 per night

Our accommodation(s)

Hotel location

Mercure La Roche Sur Yon Centre Hotel

117 boulevard Aristide Briand
85000 LA ROCHE SUR YON
France

GPS:46.668574, -1.431095

Telephone
Fax +33 2 51 46 28 98

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  872 reviews

TripAdvisor Rating  4.4/5  665 reviews

Customer review rating 5.0/5

Nikki O. Families - Confirmed reviews ALL

Great stay, really friendly! Bar was lovely, great cocktails! Best bits of room! Shower was lovely and they had the best pillows!

Dear Nikki O., We sincerely thank you for your kind comments and the excellent rating you provided following your stay at the Hôtel Mercure La Roche-sur-Yon Centre. We are delighted that you enjoyed your stay, appreciating the comfort of our pillows, the quality of the shower, and the warm welcome extended by our team. We are also pleased that our bar and cocktails contributed to making your experience even more enjoyable. The entire team looks forward to the pleasure of welcoming you back for another equally memorable stay. Laëtitia Sénéchal, Director.

Not up to the usual Mercure standard

TripAdvisor rating 3.0/5

ali3240 TripAdvisor review

The downstairs, public areas are great but the bedrooms are really not up to the Mercure standard and certainly not worthy of a 4* hotel. The bar and restaurant area is really beautiful with a lovely, shady terrace and plenty of cosy chairs and sofas to relax in. Breakfast was superb, lots of choice and the restaurant and bar staff were fantastic. However, I can't recommend an overnight stay here. We stayed in a "superior" room but there was nothing superior about it - it was very dark and cramped, with horrible purple walls and white plastic furniture, it seemed more like a budget motel than a 4 * hotel. It is advertised as having air conditioning but this is misleading as it just has an old fashioned ventilation system that didnt work effectively in the hot weather. The room was dusty and the carpet was quite grubby. The car park next door "Le Clemenceau" is a very cramped multi-storey, quite difficult to manoeuvre around even in a small car. The car park is closed in the evenings and at weekends so if you need to access your car at these times you have to swipe your ticket outside to enter and then pay before returning to your car in an enclosed car park with no staff or surveillance and swiping your ticket again so that the main gates will open. and let you out. I found it quite an unnerving experience and definitely would not recommend parking there if you are on your own.

Dear Madam or Sir, Thank you for taking the time to share your detailed feedback following your stay at the Hôtel Mercure La Roche-sur-Yon Centre. We are delighted that you enjoyed our public areas, the bar and restaurant, as well as the breakfast and the warm welcome from our team. We regret that your room did not fully meet your expectations in terms of décor and brightness. We would like to clarify that our rooms do not contain any plastic furniture. We understand that the current style may not appeal to every guest. Please be assured that our management has indeed planned a modernization project for the rooms to harmonize comfort and aesthetics while maintaining our 4-star standards. We apologize for the inconvenience you experienced with the air conditioning and will promptly pass your comments on to our technical team so that the system can be inspected and improved. We would also like to emphasize that our 4-star rating is not solely based on décor, but also reflects the quality of our services, the hospitality of our staff, cleanliness, bedding comfort, and the availability of our team—elements that remain at the core of our commitment to our guests. Regarding parking, please note that it does not belong to the hotel. It is the public “Le Clemenceau” car park, one of the few parking options in the city center. Although it is closed in the evenings and on weekends, it remains accessible to those with a badge and benefits from secure facilities. We sincerely hope to have the opportunity to welcome you again, so that you may fully appreciate the entirety of our services. Yours faithfully, Laëtitia Sénéchal, Director.

Customer review rating 4.5/5

Denis P. Couples - Confirmed reviews ALL

Hôtel moderne, bon accueil , nous y séjournons à chaque fois que nous allons à La Roche sur Yon, chambre confortable, petit déj copieux, personnel aux petits soins.

Bonjour Monsieur P., Nous vous remercions chaleureusement pour vos commentaires positifs ainsi que pour la très belle note que vous avez attribuée suite à votre séjour à l'Hôtel Mercure La Roche-sur-Yon Centre. Nous sommes ravis que vous vous sentiez bien chez nous à chaque passage à La Roche-sur-Yon. Confort de la chambre, petit-déjeuner généreux et attention de l’équipe : votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir de nouveau très bientôt pour un nouveau séjour tout aussi agréable. Laëtitia SÉNÉCHAL, Directrice.

Customer review rating 2.0/5

Isabelle S. Couples - Confirmed reviews ALL

Statut Diamond non reconnu, pas d’arrivée tôt, pas de surclassement, pas d’attention particulière en chambre

Bonjour Madame S., Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que certains points n’aient pas été à la hauteur de vos attentes, notamment concernant la reconnaissance de votre statut Diamond. Le surclassement est effectivement proposé sous réserve de disponibilité et uniquement lorsque l’établissement n’est pas complet. Quant aux attentions en chambre, nous comprenons votre remarque et en avons informé notre responsable hébergement ainsi que les équipes afin d’être plus attentifs lors d’un prochain séjour. Enfin, concernant le petit-déjeuner du dimanche, nous ne le proposons pas au-delà de 10h, car nous mettons en place un brunch complet et gourmand, servi de 11h30 à 14h30. Celui-ci demande une organisation spécifique en cuisine et en salle afin de vous offrir une véritable expérience brunch. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous faire vivre un séjour plus conforme à vos attentes. Laëtitia SÉNÉCHAL, Directrice.

Customer review rating 4.5/5

Charlene B. Families - Confirmed reviews ALL

Nuitée des plus agréables, confort, tranquillité. Seul bémol pas de produits nettoyants remplis pour la douche.

Bonjour Madame B., Nous vous remercions chaleureusement pour vos commentaires positifs ainsi que pour la très belle note que vous avez attribuée suite à votre séjour à l'Hôtel Mercure La Roche-sur-Yon Centre. Nous sommes heureux que vous ayez apprécié le confort et la tranquillité de votre nuitée parmi nous. Nous prenons bien note de votre remarque concernant les produits de douche, et nous transmettons l'information à notre équipe d'étage afin de renforcer notre vigilance sur ce point. Sachez que ce n’est pas dans nos habitudes : nos équipes vérifient systématiquement que les produits de douche soient bien remplis dans chaque chambre. Votre satisfaction est notre priorité, et vos retours nous aident à continuer à améliorer la qualité de notre service. Au plaisir de vous accueillir de nouveau à l’Hôtel Mercure La Roche-sur-Yon. Laëtitia SÉNÉCHAL, Directrice.

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Other web-users rate our hotel

  • 151 reviews 8.9/10 Location
  • 351 reviews 8.1/10 Room
  • 404 reviews 9.5/10 Service
  • 217 reviews 9.6/10 Breakfast
  • 155 reviews 8.8/10 Food
  • 100 reviews 8.6/10 Cleanliness
  • 58 reviews 8.8/10 Bar
  • 51 reviews 8.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.