Novotel Paris Sud Porte de Charenton 4 stars
Customer review rating (ALL Rating) 4.0/5 965 reviews
3-5 place des Marseillais
94227 CHARENTON LE PONT
France
Bus: 111 CHARENTON ECOLE
Metro: 8 LIBERTE
LIBERTE: 8 Liberté
Porte de Charenton: T3A Porte de Charenton
PARIS ORLY At 15km / 9 miles
PARIS ROISSY CHARLES DE GAULLE At 30km / 18 miles
PORTE DE CHARENTON At nullkm / null miles
GARE D'AUSTERLITZ At 5km / 3 miles
GARE DE LYON At 5km / 3 miles
GARE DU NORD At 9km / 5 miles
GARE MONTPARNASSE At 11km / 6 miles
LIBERTE At 0km / 0 miles
GPS:48.826296, 2.405574
Check-in from - Check out up to
Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.
An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...
Four choices to suit your needs: the Early Bird light option, served at reception 4am-6am; the City Breakfast at the bar, with hot drinks, unlimited croissants, fruit and orange juice; a buffet in the restaurant; continental breakfast in your room
The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.
bad
Customer review rating 1.5/5
Yehouda L. G. Families - Confirmed reviews ALL
Dear yehouda g., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille - Relation client
Never going to stay at Novotel Paris Sud Porte de Charenton again
Customer review rating 0.5/5
Lise Families - Confirmed reviews ALL
Dear Lise H., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille - Relation client
concierge was not able to adjust invoice…
Customer review rating 0.5/5
Christian H. Business - Confirmed reviews ALL
Dear H. Christian, Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yacine BACHIRI - Guest Relations
Good location
Customer review rating 3.5/5
Anna A. Families - Confirmed reviews ALL
Dear Anna A., We very much appreciate your comments regarding your stay at the Novotel Paris Sud Porte de Charenton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yacine BACHIRI - Guest Relations
Poor House Keeping
Customer review rating 3.0/5
Yara Families - Confirmed reviews ALL
Dear Yasser K., We wanted to thank you for taking the time to leave a feedback after your stay. We were surprised to learn that our housekeeping service did not meet your expectations. Indeed, our priority is to satisfy you, so we invite you to come back to stay in our hotel soon in order to fully satisfy you with our usual level of service. Your feedback will allow us to improve our services in order to guarantee you the best possible experience. Do not hesitate to send us your requests before returning to stay at the Novotel Paris Sud Porte de Charenton at the following address : H1… Sincerely. Yacine BACHIRI - Guest Relations
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