ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,877 reviews

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Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
United Kingdom

GPS:52.475146, -1.896525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,877 reviews

TripAdvisor Rating  3.5/5  2,518 reviews

Sort out the room temperatures

TripAdvisor rating 3.0/5

midshipsrunabout TripAdvisor review

Ridiculously hot bedroom. Hotel is in a great location, found it easily and bonus... hotel parking ! Very secure indoor car park great. Hotel is modern / trendy. But my room was like an oven even with the heating unit switched off. I complained and was given a fan which pushed all the hot air around. Come on, it's February!!! I was told I was the only person to complain... although EVERYONE in the lift / at breakfast were all saying how hot their rooms were. Obviously an issue. It made for an uncomfortable nights sleep. Won't stay again

It's the little things ✨️

TripAdvisor rating 5.0/5

cazzieandco Families - TripAdvisor review

We went for an overnight stay for my youngest daughter's 13th Birthday. Bit of shopping and then onto Bear Grylls adventure the next day. Mentioned on booking form that it was my daughter's birthday...not really expecting anything. Well, what a lovely gesture when we got to the room...balloons and a little note, wishing her a Happy Birthday. Been to a fair few upmarket hotels and never had anything on a special occasion. Its the little things that make you feel valued. From check in to check out, all the staff were lovely and friendly. Breakfast was hot, tasty and plenty of choice. Will definitely be staying again, next time we are in Birmingham.

Ibis Birmingham - visit to the theatre and the ‘Back to Backs’

TripAdvisor rating 5.0/5

Susie P TripAdvisor review

An excellent stay. The location is superb - we had tickets for the ballet at the Hippodrome and it was literally just across the road from the theatre. The room was extremely clean and comfortable and breakfast good. The staff were all very smiley and helpful and were only too happy to give us more teabags, milk and biscuits so we could have a cuppa before turning in. A very positive experience, does what it says on the tin. Special mention to Raju, again very smiley and helpful - thank you we will revisit.

Dear SUSIE, We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CLAUDIA

Great location

Customer review rating 4.5/5

Dawn W. Couples - Confirmed reviews ALL

Spent a lovely night at this hotel. It’s perfectly placed in the Chinese Quarter of Birmingham not far from Grand Central Station. Accommodation was very clean and more than adequate for one night and near enough to The Alexandra Theatre for us to walk to. Security was really good and we were buzzed into the building on our return later. Staff were lovely and very helpful and we enjoyed a late night drink when we got back, served by a nice French Canadian young man. We didn’t have breakfast so can’t comment. Overall we would recommend this Ibis hotel.

Wonderful hotel

Customer review rating 4.5/5

Kirsty Couples - Confirmed reviews ALL

This hotel was a brilliant place to stay great location to reach the town by foot, staff were so friendly and welcoming. The breakfast was lovely with lots of choice. Due to it being valentines they went to the extra effort of decorating the bed and leaving a small bottle of prosecco which was a lovely touch. Really would recommend to anyone.

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Other web-users rate our hotel

  • 1,876 reviews 9.1/10 Location
  • 2,440 reviews 5.2/10 Room
  • 2,165 reviews 8.9/10 Service
  • 28 reviews 7.4/10 WiFi
  • 1,495 reviews 3.2/10 Comfort
  • 995 reviews 6.7/10 Cleanliness
  • 800 reviews 8/10 Breakfast
  • 13 reviews 9.4/10 Wellness Area

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