ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,862 reviews

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21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,862 reviews

TripAdvisor Rating  3.5/5  2,587 reviews

Customer review rating 4.0/5

James G. Solo - Confirmed reviews ALL

Brilliant all around couldn’t faulter anything impeccable customer service

Dear James G., Thank you for your kind words and positive feedback! We are delighted to hear that you had a brilliant experience with us. We look forward to welcoming you back soon. Best regards, Pooja- FO team ibis Birmingham New Street Station.

Great location

Customer review rating 5.0/5

Zoe Business - Confirmed reviews ALL

Great location, staff all very friendly and I got a good nights sleep. Breakfast was really good too with lots on offer.

Dear Zoe, We are thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our breakfast offerings to your liking. We look forward to welcoming you back soon. Best regards, Pooja- FO team Ibis Birmingham New Street Station

Decent city centre hotel

TripAdvisor rating 4.0/5

GlennA946 TripAdvisor review

I stayed at the Ibis for one night for a conference with work. Not sure how much one night would cost as this was paid for by my employer, but the Ibis is in the budget range of hotels. However, this isn't a cheap and nasty hotel as all rooms have an en suite bathroom, double glazing, a television that works properly and has a good choice of channels, and my room was spotless. Also the Ibis being in Chinatown means people who like Chinese food have a large choice of Chinese restaurants and takeaways. My only complaints would be the hard mattress in my room, which made sleeping a bit difficult at times, and the awkward swipe card for the lift. Otherwise this Ibis is a decent enough hotel and I enjoyed the self service breakfast that set me up for the day.

Good stay.

Customer review rating 4.0/5

Robert S. Solo - Confirmed reviews ALL

As I always expect at Ibis. Helpful staff. Clean room. Good breakfast.

Dear Robert, Thank you for your review! We're pleased to hear you had a good stay and that our staff, room, and breakfast met your expectations. We look forward to welcoming you back on your next visit! Kind regards, Catarina

Well below expected standards from Ibis

Customer review rating 1.5/5

Paul J. Couples - Confirmed reviews ALL

We booked New Street Birmingham to break up a long journey. We arrived late and mostly wanted to sleep. The room (341) was very tired looking and smelt unpleasant. There was a large stain at the foot of the bed that looked liked urine or vomit which hadn't been cleared up completely. The desk was battered and the small shower room well overdue an upgrade. Not worth the 100+ pounds we paid.

Dear PAUL J., Thank you for taking the time to tell us about your experience at the ibis Birmingham New Street Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret that you didn’t raise your concerns while you were staying with us, as it seems we missed the opportunity to resolve them at the time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kalana Jayawardhana Assistant General Manager

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Other web-users rate our hotel

  • 1,937 reviews 9.1/10 Location
  • 2,439 reviews 5.2/10 Room
  • 2,119 reviews 8.8/10 Service
  • 31 reviews 7.3/10 WiFi
  • 1,472 reviews 3.1/10 Comfort
  • 1,014 reviews 6.7/10 Cleanliness
  • 837 reviews 8.3/10 Breakfast
  • 15 reviews 9.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.