ibis Birmingham New Street Station

ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,424 reviews

See on a map

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,424 reviews

TripAdvisor Rating  3.5/5  2,380 reviews

Mediocre at best

TripAdvisor rating 2.0/5

JohnOnWheels Solo travel - TripAdvisor review

Arrived late. We had warned and prepaid. All staff on duty were at the bar and we were ignored for 10 minutes. I’d booked a double, but on making payment was offered an equivalent room with accessible wet room as I use a wheelchair. Went to room. It was twin beds. Because of my body shape a single bed is uncomfortable. After a poor nights sleep, single bed and pounding base from outdoors DJ in Arcadian I asked could I be moved. No spare doubles. The single beds were pushed together. However they slid apart. The mattresses have zips. I asked for them to be zipped. Didn’t happen. Second night of DJ base thumping until 3 am. Very drunk guests and prostitutes hanging around reception each evening. Very tired looking. Plus points. Central. Good parking next door. We were going to the theatre. It’s 100 yards. Centre of China town. The windows need triple glazing. The staff need training. A double bed is not two twins pushed together.

Basic hotel in good location

TripAdvisor rating 4.0/5

HandSi34 Friends getaway - TripAdvisor review

Excellent customer service and very nice breakfast. We booked a twin room and normally in a hotel room the bathroom is as soon as you walk in the room with a wardrobe or equivalent opposite. This twin room had a bed virtually next to door so if door was open, anyone walking by could have seen person in bed. The bathroom was at the the other end of room near window so it was an unusual layout. For the money we paid it was fine. Secure car park in basement, good location for everything.

A very comfortable stay

Customer review rating 5.0/5

Wesley N. Couples - Confirmed reviews ALL

Very welcoming, comfortable, breakfast was very nice & well presented

Dear Wesley N., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Assistant General Manager

Excellent stay

Customer review rating 5.0/5

Jo H. Couples - Confirmed reviews ALL

Swift, friendly and professional check in. Always available to help when asked. We left the a mobile charger in the room and when we went back for it, it was handed in by the cleaning team. The ibis is my go to hotel when I am in birmingham- it’s centrally located, has great facilities (Bar, bar menus) and a stones throw away from the bull ring and other venues.

Dear Jo H., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Assistant General Manager

Good location great staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyable

We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Assistant General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,646 reviews 9.1/10 Location
  • 2,148 reviews 5/10 Room
  • 1,911 reviews 9/10 Service
  • 35 reviews 7.5/10 WiFi
  • 1,341 reviews 2.9/10 Comfort
  • 846 reviews 6.6/10 Cleanliness
  • 563 reviews 7.8/10 Breakfast
  • 242 reviews 9.2/10 Bar

Powered by Trustyou

All our hotels in BIRMINGHAM