ibis Essen Hauptbahnhof Hotel 2 stars

TripAdvisor rating 3.5/5 611 reviews
ibis Essen Hauptbahnhof
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Essen Hauptbahnhof

Hollestrasse 50
45127
essen
germany

Tel: +4920124280

Fax: (+49)201/2428600

Contact email

Check-in from 15h00

Check out up to 12h00

  • S1 :   S1 HAUPTBAHNHOF

  • By plane

    DORTMUND WICKEDE At 35km / 21.88 miles

  • By plane

    DUESSELDORF At 35km / 21.75 miles

  • By car

    ESSEN SUED A 52 At 3km / 1.86 miles

  • By car

    HUTTROP A40 At 1.5km / 0.94 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :51.45295, 7.018522

Our accommodations

The feel-good amenities of our 144 rooms include individually adjustable air conditioning, Sweet Bed by ibis beds for a great night's sleep, free WIFI and a flat-screen TV with many additional Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 13
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Essen Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

862 reviews

tripadvisor

TripAdvisor Rating 3.5/5

611 reviews

Ibis Essen Hauptbahnhof

TripAdvisor rating 3.5/5

B865ZReric Family - 12/12/2019 TripAdvisor review

Our stay was OK (as usual), but in the weekend we visited the breakfast buffet was overcrowded due to a large number of guests that all wanted their breakfast at the same time because of their scheduled bus departure. Both days the hotel staff had a hard time keeping the buffet filled and getting tables ready for the next guests.

Perfectly fine, like every year :)

Customer review rating 4.2/5

Kel Friends - 26/11/2019 Confirmed reviews ALL

This was the fourth time for us to stay at Ibis hotel Essen. Friendly people at the reception, clean room, perfect location in the city center. We will come back again next year!

Dear KELLY V., Thank you for your booking and your comments. We are pleased that you liked it in our hotel and had a pleasant stay. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Very basic but clean

Customer review rating 4.2/5

Mikej U. Solo - 11/11/2019 Confirmed reviews ALL

2 nights in a very small double room with basic facilities. Convenient to station.

Dear MICHAEL J., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Essen Hauptbahnhof Christian Kellner

Bad mattress

Customer review rating 4.2/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

The bed mattress was obviously older and too soft in the middle. I couldn't sleep which is the top priority when booking hotel. I think the room number was 117. Also every smaller noise in the hallway was hearable. Also there was no carpet so the bed has slipped a lot on the wooden floor during my sleep. I'm probably not booking again here.

Dear MARTIN B., Thank you for taking the time to tell us about your experience at the ibis Essen Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As an excuse from my side I benefited your LeClub account with 2000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Essen Hauptbahnhof Christian Kellner

room and service was great

Customer review rating 4.2/5

John D. Friends - 29/10/2019 Confirmed reviews ALL

The room was clean, bathroom small for a tall person, but adequate. Service was polite and informative when requested.

Dear JOHN D., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Good location and comfortable stay.

Customer review rating 4.2/5

Arthur H. Solo - 28/10/2019 Confirmed reviews ALL

I had a good time, the hotel is well located for the main railway station which is about a 5 minute walk away. From there you can very easily get to anywhere likely to be of interest to a tourist or the airport (Dusseldorf). Food options at the hotel are very limited apart from breakfast. But there are many fine restaurants in Essen.

Dear ARTHUR H., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Thank you for your feedback. It is good to hear that your stay was a pleasant one. You might be interested to know that there are only a few ibis hotels with small rooms like our hotel. Most of the ibis hotels offer much more spacious rooms and bath rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Good

Customer review rating 4.2/5

V. Business - 25/10/2019 Confirmed reviews ALL

Enjoyable

Dear FLORIAN V., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. It is great to hear that you had a pleasant and enjoyable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

was totally ok. have not negative reaction. everything funcitioned.

Customer review rating 4.2/5

Anonymous Solo - 22/10/2019 Confirmed reviews ALL

wanted a hotel near the h.bahnhof. the price was actually a bit higher than i wanted. i wanted to secure a room some weeks in advance and found it via an internet source. alas just a few days before i arrived i checked the net and found several hotels not too far away for about 25 per cent less. however everything worked out, the staff was ok, room ok. a bit loud due to being close to the bahnhof but as said ok

Good & clean Budget Hotel close to Train Station

Customer review rating 4.2/5

Manjunath J. N. Business - 20/10/2019 Confirmed reviews ALL

Good & clean Hotel, walkable from Train station. Since budget hotel we can't expect more comfort (even Toiletary items). Breakfast is not good, even Bread Slides, cut fruits not available. Bad thing : Front Desk young mis guided me saying No Laundry service daily & takes one week for delivery. But I have managed Laundry contacting another Front Desk person Air cooler / conditioner disabled / non functional, asked to open window. Managed by opening window with windy Noise. Shower cubicle is too small, difficult for European people to take bath

too loud

Customer review rating 4.2/5

Thorsten Business - 11/10/2019 Confirmed reviews ALL

the doors seem not to reduce noise, it was very loud when someone was in the hall even if they just spoke in a regular loudness.

Dear Mr. K., Thank you for your booking. We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. We apologize for the noise. You can contact the reception at any time and we will take care of problems like these. We are happy that you stay was a pleasant one, after all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Not Convenient at all, no kettles for heating water in rooms, very very tiny bath rooms

Customer review rating 4.2/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

Very tiny rooms and super tiny toilets, no kettle in rooms as well as hotel, too basic breakfast options

Dear Sir, Thank you for your booking and your feedback. We regret that your stay was not a pleasant one. There are a few ibis hotels with small rooms in Germany while most ibis hotels offer rooms and bathrooms that are more spacious. An electric kettle is not provided in the economy hotel in Germany. Thank you again for your comments Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

Great service and clean rooms.

Customer review rating 4.2/5

Michelle Friends - 08/10/2019 Confirmed reviews ALL

The reception staff were super helpful and friendly. They went above and beyond. The room was clean and modern. I found the bathroom area a bit smaller than the other Ibis I stayed at, considering it wasn’t a Budget one.

Good but lots of small details missed

Customer review rating 4.2/5

Anonymous Solo - 01/10/2019 Confirmed reviews ALL

The staff were helpful, the breakfast was as usual great and the bed was comfortable. Thee are all the important things. Unfortuntely the room was very hot and the staff explained that the airconditioning does not work in this in between season. They arranged to open the window which cooled the room but the downside of that was a lot of traffic noise and drunks shouting throughout the night. The other thing was that the hotel did not offer any of th extras that were included in the rate (welcome drink and restaurant voucher). While it wasnt a big deal to me, I can imagine othwrs being less happy. I am sure it was n oversight but seems a bit odd for a big chain like Accor not to have procedures that display all the advertised incusions for the staff to fulfil

Excellent as always

TripAdvisor rating 3.5/5

Jonathan B Couples - 26/09/2019 TripAdvisor review

Well situated for the centre of town and the train station, but not *too* near the station so not noisy. The expected Ibis standards of comfort, service and cleanliness -- thank you. Bathroom cramped but well equipped -- though usual problem of nowhere to put anything in the shower! Friendly and helpful staff -- all queries dealt with quickly and efficiently, and with a smile. Price of accommodation very reasonable, breakfast (adequate but not special) quite expensive! The air conditioning in our room did not work, but the windows opened (hurrah!) so we had adequate ventilation -- the weather was very warm for September. On-site secure parking was very handy, and reasonable at 10 euros per day. A great base for our activities in the area (exploring and visiting by train and car). Would certainly recommend it and would come here again.

Good enough

Customer review rating 4.2/5

D. Business - 20/09/2019 Confirmed reviews ALL

Nothing fancy but good enough for a short business stay.

Dear MATHIAS D., We very much appreciate your comments regarding your stay at the ibis Essen Hauptbahnhof. Great you liked our place. The rooms are a bit on the small side. The average ibis room around the globe is more spacious as you might know already. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub

The room was always clean, receptionist was nice and helpful.

Customer review rating 4.2/5

A.p. Business - 13/09/2019 Confirmed reviews ALL

Good location. The rooms are small, but clean, for a businnes trip suitable. Reception clerk was nice and helpful. The only trouble was with the room card, it was sometime very difficult to open the door.

Dear STEFAN K., thank you for choosing our place and for your feedback. Great you liked it and had a nice stay. We will look into the key card issue. It can be irritating when the cards don't work. Sorry Sincerely, Ibis Essen Hauptbahnhof Gerald Kosub
Customer review rating 4.2/5

Anonymous Business - 30/08/2019 Confirmed reviews ALL

Alles gut

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Essen Hauptbahnhof. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ibis Essen Hauptbahnhof Christian Kellner

Complete and satisfying.

Customer review rating 4.2/5

Manuel Friends - 26/08/2019 Confirmed reviews ALL

The hotel had all the things I would have asked for: a comfy room, friendly staff and especially the location (5 minutes from the Central Station and the centre of the city).

DearMr D., thank you for your booking and your feedback. It is great that you had a pleasant stay and that we could meet your expectations. We hope to see you again soon. Kind regards, Ibis Essen Hauptbahnhof Gerald Kosub

Very good

Customer review rating 4.2/5

Richard S. Solo - 29/07/2019 Confirmed reviews ALL

The service provided by Isis was in accordance to what I needed for my 3-day stay in Essen. The staff I encountered was friendly, however, some staff members were even more friendly than others. The alarm-clock function of the telephone was turned off (I had to wake up at 2.35) but was quickly set in function.

Friendly staff

Customer review rating 4.2/5

Anonymous Solo - 28/07/2019 Confirmed reviews ALL

What I like about this hotel is the friendly staff - at the bar / reception but also the housekeeping personnel. My room had a rather unusual smell, which also occurred by occasion of previous stays. The rooms may need some renovation to overcome this.

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